Apple Says No To Google Voice On The iPhone

from the shameless dept

As we wait to hear if Spotify's mobile app gets approved (I heard a rumor that it was, but have seen no proof yet), we hear of another questionable Apple iPhone rejection: the Google Voice iPhone app has been forbidden from the iPhone, though the reasons aren't entirely clear. Still, it does show that Apple doesn't care who you are, or how big a name. If it doesn't like your app, too bad. Once again, this seems like an argument for why more open solutions will win out in the end. Not only do users not have to worry about arbitrary rejections like this, but innovation will happen much faster on open platforms where each innovation doesn't need to be approved by a mercurial secret cabal.

Filed Under: app store, arbitrary, google voice, iphone, voice
Companies: apple, google

eBay Finally Realizes That No One Is Interested In Voice Communication With Others During An Online Auction

from the about-time dept

When eBay first bought Skype we were among the many, many, many people left scratching their heads wondering where the supposed "synergies" were. We were told two things. First, that Skype had many users in China who would now suddenly start using eBay for auctions. Why? No one knows. In reality it had almost no effect. Just because you make calls via a software program it doesn't make you any more interested in doing online auctions through its parent company, apparently. Second, it would now allow buyers and sellers to communicate by voice. But why would they want to? Sure, maybe in a very rare case it might be helpful, but one of the advantages of an online auction system like eBay is that you don't need to actually talk to the other party. And if it was that important to talk, the buyer and seller could just agree to use Skype on their own without eBay spending billions. And, in fact, studies showed that this "feature" wasn't wanted by most eBay users.

But, still, in an effort to show that there really (no, really, really!) were some synergies, eBay integrated Skype into online auctions. Of course, now that eBay has finally admitted that there really were no synergies, taken a huge writedown on the investment and is looking to spin off Skype, the company is finally removing the integrated Skype buttons on auctions, and are even admitting that the company is involved "in an effort to remove features with limited buyer and seller usage." Was it really that hard to recognize how little synergies there were before spending multiple billions of dollars?

Filed Under: auction, synergies, voice
Companies: ebay, skype

Price Ceiling For Mobile Voice Service Continues To Fall

from the a-good-kind-of-deflation dept

T-Mobile has announced that it's expanding its offer of a $50 per month unlimited voice service plan across the US, becoming the first of the country's four biggest operators to start to fall into line with the $50 voice ceiling. Given the constant price battles in the mobile industry, you'd expect the other major operators to follow T-Mobile, or lower the prices of their current unlimited offerings that also include text messages and data. But one interesting aspect of the T-Mobile plan is that it's only available to customers that have had T-Mobile accounts in good standing for at least 22 months, making it more of an effort to retain existing customers than attract new ones. This reflects the rapidly changing focus of the business from attracting new customers to also retaining current ones. One of the quandaries posed by US mobile operators was that, historically, they gave better deals and prices (especially on new handsets) to new customers than current ones, giving good customers an incentive to churn to a rival so they could get a free new device. This stance has changed over the last couple of years, as the industry standard contract length has grown from one to two years. Second, the T-Mobile offer reflects the company's standing in the market. Its quarterly net subscriber additions are falling, while the company's seeing a lot of competition at the low end of the market. This new plan is aimed at helping on both fronts.

Filed Under: mobile, pricing, voice
Companies: t-mobile

The Ceiling For Mobile Voice and Text Falling Towards $50 Per Month

from the not-quite-free-yet dept

The cost of basic fixed-line voice telephony is quickly falling towards zero. Plenty of companies offer free voice calls (with various hoops to jump through), and the cost of VoIP service continues to drop. This is trickling over to mobile voice service, too, as three of the top four US operators now offer unlimited voice and text plans for about $100 per month. But even that price ceiling is under pressure: Cricket and MetroPCS, two smaller operators that focus on the low end of the market (and don't offer the footprint of bigger operators), have been offering unlimited plans for under $50 per month, and today, Sprint's Boost Mobile brand joined them. It's unlikely that the major operators will enthusiastically fall into line, but in the current economic environment, it's hard to imagine these cheaper unlimited offerings won't pull some customers away and put pressure on the bigger operators' prices. The bigger operators still have a number of competitive advantages, including bigger coverage areas and a wider choice of handsets, but they may find those appeal to fewer consumers if the price gap remains.

Filed Under: price, text, voice

Congress Pushes Forward On Banning Already Banned In-Flight Calls

from the aren't-politicians-great? dept

The crusade against the almost non-existent in-flight phone call menace continues. First, we had the FCC insist that it would not lift the ban on in-flight use of mobile phones, in part because of worries from people about having to sit next to someone yapping away. Then, a few months later, the FAA also said that it would not allow mobile phones to be used on airplanes. As we noted at the time, this seemed rather superfluous, given the FCC ruling. But, of course, when there's an issue that's already been decided, who best to step in and decide it all over again but Congress?

Yes, a Congressional representative, Peter DeFazio, has given us the (I kid you not on the name) Halting Airplane Noise to Give Us Peace (Hang Up) Act, which forbids "voice communications using communications devices on scheduled flights." We had mentioned this law when it was first proposed, but it's actually now been approved by the House Transportation and Infrastructure Committee.

While I can understand the annoyance factor that people fear (and, yes, it's actually been shown that only hearing half of the conversation is more annoying, which is why it's different than just having people talking to each other on the plane), it's still not clear why such a law is needed. Beyond the FCC and FAA bans already in place, if such phone calls are really as annoying as most people predict, then why wouldn't airlines already ban them, rather than piss off customers? Or, more likely, you'd get some self-selection in a way that benefits everyone. Some airlines might allow phone calls, while others wouldn't -- and people can self-select. Or, some airlines may have "talking sections" and "non-talking sections," and, again, the issue is solved completely without needing a law at all. This is yet another example of Congress telling us what it thinks is good for everyone, when people are pretty well-equipped to figure that out on their own.

Filed Under: bans, congress, faa, fcc, inflight, phones, voice