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digitalplowboy

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  • Aug 10th, 2017 @ 7:16am

    Tech isn't whole story

    Even with FTTH customers still leave. I worked for an ILEC for over a decade. I built the network/technology, 50% of customers were FTTH. The requirement of a phone line is what pushes many customers away. Naked internet is too expensive (NECA charges). We had towns with FTTH that 30%+ of households didn't have our services.

    Is cellular a true broadband competitor? Not really, not for me not for you. But for the teleco they still lose customers to them for phone and internet. Telco loses customers to Cable Co. phone, internet, video. Even though Cable Co. takes weeks to fix issues compared to hours that the telco I worked for. Basically same cost to build network with less customers to spread cost over.

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