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merkur

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  • Jun 23rd, 2015 @ 4:11pm

    Re: Re: Another Sony

    I'm pretty upset with Sony right now. No, I'm really upset! And it's about camera equipment. My wife is simi pro, and we have piles of camera stuff going back to the late 80's till last year. 99% of what she used has been Nikon. Last year she decided to give Sony a chance. She has been pleased with the technology. A couple weeks ago she was shooting a huge wedding. she got over 2000 shots, and we were at the end of the reception. She went to set a pic up at one of the tables when a guy backed into her camera, and it fell over. I saw it happen, and went to pick it up. it didn't fall any harder than any of the 100's that have happened over the years with other equipment. I was amazed to see that the lens had broken completely off the mounting ring that was still attached to the camera and rolled off. Not a mark or bump,or even a smudge on the camera or the lense! I told Sony what happened, and they said it wouldn't be covered under warranty, and directed us to their repair people who gave us a 250 dollar estimate. We paid to have it shipped, and today they told me the repair would be $774.79 plus return shipping. I looked on Sony's web site, and a new one is $799.99. This is how Sony cares for a new customer.

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