Michael’s Comments

• Dec 3rd, 2019 @ 1:00pm

  Why so much sleaziness among data recovery companies??

  on Company Claims Submitting Negative Yelp Review Violates Contract

  I'd like to know why there seems to be so much sleaziness and lack of professionalism among data recovery companies. I'm currently dealing with one of these for my dead hard drive. Prior to choosing the company I'm using I did online research in order to pick one that was not sleazy, or at least the least sleazy of the bunh.

  Apparently that wasn't good enough because I'm already dealing with crap with them.

  Why is this? Why is it that these companies seem to be this very unprofessional culture??

  In my case, they have

  • very communicative via email and phone calls until they got my business and my payment, then completely un-communicative after that
  • entice you to send in your hard drive with a smallish quote, then immediately upon receiving it say it's a more dififcult case, requires more money
  • clunky website that seemed to be designed by a middle school kid in the 1990s
  • clunky emails with Jamey Aebersold formatting - lots of underlines, capitalization, different colored texts
  • asked me to sign a document saying that any "disputes" would be handled via BBB. Are they so accustomed to having problems with their clients that they need this?
  • unprofessional invoicing that lacks any detail about services performed, expectations, timeframes

  What's up with all this nonsense? They are in a high-tech service sector. Why are they behaving like used car salesman??