I had a business on Yelp! Several as a matter of fact. I had tons of great reviews and then I started dating this psycho who harassed me, wrote a horrifying review, Yelp "hid" my good reviews (they were previously unhidden) and allowed this slanderous one to be made public. After several emails back and forth and lawsuit threats (he accused me of an illegal act) they took the review down, but never unhindered my other good reviews. Then I moved. It took them no less than 10 notifications to show the one location as closed. During the time I was trying to get the location to show as closed, this scumbag wrote another scathing review. Yelp's response? "we have determined this review is a true opinion of the client". Um, HELLO? I WAS NO LONGER OPEN AT THE TIME AND LOCATION THE REVIEWER CLAIMED "she" WAS THERE!! It's still on there? THEN, I open another studio, everything is going great until I move out of the state and close my business completely. Notified Yelp, again, several times, business is still listed as open. I even got creative, changed some information, told the moderators off, but it is still listed. Now people are showing up and getting upset with the new tenants and giving me a hard time in emails and phone calls. WTF! Yelp seems to employ little techie nerds with zero customer service skills (the old school term would be douchebag), but as long as people use their service they will continue to be douchebags and hide behind Internet laws that should (and from what I've been reading are changing at a rapid pace) be changed. Oh, and this is JMHO....
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Yelp is a joke
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