The problem is that all the money collected by the PTO for those patents goes into the Federal general fund - they only get the maintenance fees, and they don't even consistently get that. They didn't actually move away from paper in shoeboxes until they were allowed to actually keep some of the money to fund an electronic modernization program (that was in this century). The crappy scanning system is because Congress stepped in and took the money away again. This is simply political smoke and mirrors, because he knows where the problem is, and it's not the PTO. They can only do what the President lets them do.
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Once again, the problem is the President and Congress, not the agency
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