You Owe Us Nothing, And You'd Better Pay Up
from the you-better-pay-up dept
Ah, computer glitches. A man in the UK apparently got in trouble for not paying his telephone and internet bill which came to: £0.00. As one normally does with such bills, the man ignored it - when he received a second note complaining that his phone company, NTL, was not at all happy with him trying to duck out on the £0.00 payment he owed them. He called up the firm to see what he could do, and the women he spoke to suggested sending in a check for £0.00 to let them clear out their system. The company eventually apologized to the guy, saying (obviously) that it was a bit of an error. Update: As someone points out in the comments, this might just be an urban legend.
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cheques for small amounts
I wonder if he could have written a cheque for a halfpenny or a farthing.
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All your zero balances belong to us ...
Poor programming on the merchants part.
SHEER stupidity for the customer service person to suggest I waste my time & checks & postage sending them a check for nothing to fix their faulty system.
I would have called the local media for some negative publicity for the company ... these kinds of stories always make for good reading.
Amazing thing is these companies put you through hell for their ignorance and when you waste an entire day straightening them out all you get is a shrug of the shoulders ...
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Whoops
There's a picture of a Mr Hough in the Luton On Sunday, p14, September 14th
issue. With cheque.
Paul Hales
Paul Hales is the writer of the article. Oops. I can't verify this, not being anywhere near Luton, but it seems fairly legit.
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Re: Urban Legend
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Friend had this for poll tax
Personally, I don't mind being sent credit card statements that tell me I don't owe anything - it reminds me I've been good that month.
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Teensy Checks
The cause (of course) was a round-off error from the previous year when we paid our debt in full. Someone tried to clear the account by manufacturing a phony payment, and we got an unaticipated acknowledgment letter.
- The Precision Blogger
precision-blogging.blogspot.com
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It happens
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