Amazon Tries To Build Loyalty Through Shipping Club
from the interesting-ideas... dept
Amazon certainly isn't afraid to try out new ideas to build long term sales. Jeff Bezos has famously stuck by its "free shipping for over $25" plan, despite criticism from Wall Street. Analysts are afraid it cuts into margins too much. Bezos responds that it increases sales. However, free shipping apparently isn't enough, so Bezos is testing out a new idea that is designed to make buyers more loyal to Amazon. Called Amazon Prime, customers can pay a $79 annual fee and getting shipping perks. While they obviously could still just get the regular free shipping -- that often takes a while. The new program gives free two-day shipping, and much cheaper overnight shipping. Of course, it hasn't taken long for some people to start calculating how many items you'd need to order in a year for this to make sense. Of course, it's even more complicated, because it's really how many items you'd need to order that you really want there very quickly against how many you'd order that you'll be just fine if they show up in a week. While it's an interesting idea, it seems that $80 is a pretty high price to pay -- and only those who order an awful lot and need it quickly are going to be interested. Still, how long will it take for others (or maybe Amazon itself) to modify this sort of loyalty program to make customers feel compelled to shop only in one place? Update: Ah yes, the company also announced this just hours before missing earnings. Think Bezos is trying to send a message to Wall Street?
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money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
My wife has used Amazon quiet often in the past, and now that WILL come to an end.
I'm suprised a business like Amazon has allowed a shady practice like this to exist in their service. I would think that return business would be worth more to them than a one time (and final) payment of 79 bucks!
Another one bites the dust!!
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Re: money taken out of my bank acct without my o.k
thank you
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Re: money taken out of my bank acct without my o.k
So I'm going to bitch to Amazon.
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
I also was charged $79.00 totally unauthorized. My wife called and they say it will take 3 days to give us the credit. Funny how that takes longer to get the credit than to get charged in the first place.
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Re: money taken out of my bank acct without my o.k
Phone number to use is (800) 201 7575 number, then 7.
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
Is there anyway to get my money back
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Re: Re: money taken out of my bank acct without my
You are probably one the thousands victims of his Amazon crocks!!1
Now I remenber that I ordered someting a year ago, it was charged to my credit card but I NEVER RECEIVED the items.
Is there any phone number to contact these guys.
Thank You
Cesar Cerda
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
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Re: money taken out of my bank acct without my o.k
Don`t trust amazon. I have decided not to purchase any thing from amazon.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
Cecil Mccloud
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Re: money taken out of my bank acct without my o.k.
for Amazon Prime Shipping Club fee. It has been taken out of my account unlawfully. My on-line account shows a debit
in the amount of $79.00 dated 8/4/2008.
CREDIT MY ACCOUNT IMMEDIATELY!!!!!!!!!!!!!!!!!!!
MARY ANN BASURTO
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Re: money taken out of my bank acct without my o.k.
Thank you very much.
Ava
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Re: money taken out of my bank acct without my o.k.
This is a sneaky underhanded way to do business!
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
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Re: money taken out of my bank acct without my o.k.
They take it right off
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Re: money taken out of my bank acct without my o.k.
They take it right off
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Re: money taken out of my bank acct without my o.k.
call 1-866-577-2820
They take it right off
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Re: money taken out of my bank acct without my o.k.
They take it right off
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Re: money taken out of my bank acct without my o.k.
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we also see an unauthorized charge of $79
We also checked our our Amazon account activity and did not see this charge. Also, we always get an email saying that we've ordered something that shows the cost and shipping charges. We didn't get any email indicating this charge. This makes me very upset. It seems Amazon is trying to pull a fast one and sneak buy a charge. They must not want you to see it. We just happened to see it by looking at our online bank statement. This may cause us to use Amazon a whole lot less.
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Re: we also see an unauthorized charge of $79
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Re: we also see an unauthorized charge of $79
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Re: we also see an unauthorized charge of $79
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Re: we also see an unauthorized charge of $79
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Re: we also see an unauthorized charge of $79
I DID NOT AUTHORIZE MINE EITHER & NO EMAIL & IT DOES NOT SHOW UNDER MY AMAZON ACCOUNT!!!!
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Re: we also see an unauthorized charge of $79
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Re: we also see an unauthorized charge of $79
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Re: prime shipping club
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Re: Re: prime shipping club
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Re: Re: prime shipping club
They take it right off
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got charged
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Re: got charged
Seriously, did you try looking at AMAZON.COM? Not TECHDIRT.COM...
Whattawaste.
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got charged
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got charged
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Re: got charged
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Re:
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Re: AMZ*PRIME CLUB CHARGE
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Amazon prime shipping charge $79 without knowing!
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Re: Amazon prime shipping charge $79 without knowi
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Re: Re: Amazon prime shipping charge $79 without k
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Re: Amazon prime shipping charge $79 without knowing!
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Re: Amazon prime shipping charge $79 without knowing!
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Re: credit card for $79.00
I am not interested in your prime club and if this charge is not removed, i will go to the credit card company and deny any authorization of the charge.
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Re: Re: credit card for $79.00
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Re: Re: credit card for $79.00
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Re: Re: Re: credit card for $79.00
Crooks
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Re: AMAZON Scam
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Re:
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Re:
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Re:
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why did they do this to us?
Thanks!
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Re: why did they do this to us?
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Re: why did they do this to us?
they could make this charge on my account. I called the Credit Card company the charge was made on and they are reversing the charge.
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Re: why did they do this to us?
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Re: why did they do this to us?
it is 866-557-2820
I have not ordered anything but was inquiring and now my American Express has $81.97 Canadian ($79.00 US) taken from my account. I call this theft, and would like it returned. I thought there were safeguards when dealing with any inquiries on the internet. If this is how Amazon operate, I will never even consider dealing with them.
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Re: why did they do this to us?
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Re: why did they do this to us?
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Amazon.com
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Re: Amazon.com
001-206-266-2992
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Re: Amazon.com
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Re: Amazon.com
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Re: Amazon.com
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Re: Amazon.com
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prime time to cancel
p
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mission accomplished
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What the HELL!
I'll do some research into a class action law suit! This is fraud.
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Re: What the HELL!
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Re: What the HELL!
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Re: What the HELL!
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Re: Re: What the HELL!
CALL 800 201 7575 ext 7
I got my money back
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Re: What the HELL!
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Re: What the HELL!
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Re: What the HELL!
Paul
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Amazon rip off
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Fraud at it's sneakiness
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thankfully I used a credit card
I'm doing disputing a charge on my Visa card, we'll see how it goes....
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Thank you Patrick/Get a REFUND
Cindy
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$79.00 RIPOFF
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Quick cancel
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Re: Quick cancel
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Re: Re: Quick cancel
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Re: Quick cancel
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Re: Quick cancel
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Phone Number
The phone number is under the help section of the prime link.
It is kind of a wierd phone procedure, but did work.
good luck
I then receive the following e-mail.
Subscriptions Cancelled Notification
Hello from Amazon.com.
We're writing to confirm that your Amazon Prime subscription has been cancelled at your request. Your membership benefits have now ended.
As an Amazon Prime subscriber, you have enjoyed free Two-Day Shipping and upgraded Overnight Shipping for only $3.99 on millions of eligible items. If you wish to subscribe in the future, please visit our online subscription pages:
http://www.amazon.com/prime
Thank you for trying Amazon Prime and shopping at Amazon.com.
Best regards,
Amazon.com Customer Service
http://www.amazon.com
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Amazon charged my card for Prime Shipping subscrip
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amazing how they low they will go
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Re: amazing how they low they will go
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Re: Re: amazing how they low they will go
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Doesn't look like much loyalty is being engendered
I suggest that folks never allow their credit card to be retained by the system for "one click" ordering. Of course if you give your credit card number at all you may be targeted for this scam. Always check your bills!
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Re: Doesn't look like much loyalty is being engend
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Amazon prime club theft
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Amazon Prime Membership
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Cancellation/refund without a problem
This was the answer I got:
"Thanks for writing to us at Amazon.com.
I've looked into your account and verified that you have signed up for a free-trial membership to Amazon Prime, and your credit card was not charged $79 when you signed up.
At the end of the free trial period, we will automatically convert your trial membership to a full 12-month membership at a cost of $79 (that is 12 months in addition to the period of free membership you received).
I have verified that your Amazon Prime membership renewed
automatically on January 01, 2007 and your renewal payment method was charged $79 for continued membership.
As you did not intend to renew your membership, I have cancelled your Amazon Prime membership. Our records indicate that you have not used your Amazon Prime membership benefits, so I have requested a refund of $79 for the membership fee.
The refund should be processed within the next 2-3 business days and will appear as a credit on your next credit card billing statement.
Please know that we value your business, and we hope to see you again soon at Amazon.com."
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Re: Cancellation/refund without a problem
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Bad marketing practices will harm customer retenti
Second, the practice of using opt-in marketing with terms and charges hidden as well as they possibly can sickens me. There is nothing free about Amazon Prime. $79.00 Free. Lying on one page, and putting a link to another page where the truth is told is still a lie. I design e-commerce sites for a living and every time a marketing person wants to put something like this on one of the websites I'm working on, I point out the negitive impact that it will have on users that are not aware of it. What has happened is a corruption of what is known as opt-in or "permission marketing." Permission marketing is marketing centered around obtaining customer consent to receive information from a company. The problem is that to obtain consent, the person giving consent needs to see and comprehend fully what they are consenting to. When the details that would make that consent less likely to occur are hidden or misrepresented, this is where a problem occurs. Amazon has designed a system in such a way that you don't know that you are buying prime service unless you are very very careful and read multiple pages of material. In addition, they make every attempt to discourage you from cancelling the service and also make it as difficult as they can to cancel the service once it is used for the first time.
Third, I encourage you to remove all of your billing details from sites, like Amazon, that store you credit card information. If you remove your credit cards, they cannot sign you up automatically since you did not give them permission to save your credit card details. That would actually be fraud.
Fourth, I encourage everyone to dispute the charge on their credit card so that Amazon.com's charge back ratio is pushed to a percentage where their merchant account fees become higher. This is the only message that will get through to their executives that this type of marketing scheme is nefarious at best and just plain ethically wrong.
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Re: Bad marketing practices will harm customer retenti
I also am a victim of this scam and will proceed as soon as I wake up completley... sl
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Re: Re: Bad marketing practices will harm customer retenti
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Amazon still tricking people into Prime Club Membe
I did get a number to call (1-866-557-2820) and the guy on the other end was more than cooperative with assisting me on getting my FULL refund. I have learned a lesson and will be more cautious when clicking away. Happy Shopping!
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Same here... tell me again what button did I press
That was a surprise if I had ever seen one from a major corporation... I don't see how in the world did I ever sign up for this _ _ _ _.... and I'm not exactly technologically incompetent neither.
At least they gave me my money back. I don't know if I can do business with them anymore though...
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Re: Same here... tell me again what button did I p
Pls tell me how I can get this money back. I am from Italy and I am really disappointed of this.
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AMZ crooks
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Got the refund
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Same 79$ charge, Amazon have cancelled the number
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fraud!!!!
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It IS fraud and we should all STOP using AMAZON.CO
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Re: It IS fraud and we should all STOP using AMAZO
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I spoke with customer service!
We'll see if it's true, but I found them very helpful. She didn't ask any questions, I just told her I discovered the charge and didn't agree with it and wanted to be taken off the "prime club" and have the money returned.
I used the 866-577-2820 number. (I just had to be a little patient until speaking with someone).
Good luck!
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Good, everyone.
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same here 79.00 charge to credit card
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AMZ Club
How Amazon get this 79 USD from my account and did not confirm this payment with me by mails as usual , it is not avery good way from Amazon , Recpecting the clients should inform them about this payment before the access , Please send that back to my account.
Rgds
Ragab
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Re: AMZ Club
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Re: AMZ Club
Please post your bank account number, credit card number, social security number (if you have one) phone number, home and business address, passport number, PIN number, and any other number that may help us here.
Until you do that, and even after you do that, this website cannot refund to you as it is NOT AMAZON.COM.
Thank you, looking forward to your bank account.
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A $79-cheat
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AMZ Prime Club
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AMZ Prime Club
The 866 577 2820 number is no longer available... any suggestions?
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Re: AMZ Prime Club
Manuel de Santiago
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I am so angry
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I called and got my money back
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Amazon Prime is crooked. I feel cheated and angry!
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http://clicheideas.com/amazon.htm
we used the toll free for US and Canada: 800 201 7575 and then pressed 7.
You must have with you your account information:
name,
email address,
last digit of credit card and expiring date,
and billing address.
Good luck!, We will try again later.
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Re: CALL 800 201 7575 ext 7
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Bad [
79 dollars annual?
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Bad [
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Amazon Prime Club $79.00 dollar charge
We advise you to call and find out personally for your case.
Use the (800) 201 7575 number, then 7.
Thanks for letting us share our experience with you.
Bye.
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Money taken out of my credit card without my knowl
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Amazon Prime Club
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What`s that?
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i didnot authorize for this payment
MURTHY
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Re: i didnot authorize for this payment
Idiots make my day! Dumb ass
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Re: i didnot authorize for this payment
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i didnot authorize for this payment
MURTHY
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Amazon Fraud
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People sanity
That makes more sense..
But i wonder if they will read this since they also did not read the fine print on amazon.com...
go figure
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And off course give out the credit card number that have been charged for the 79 $.
You should see transactions on your credit card statement shortly.
(Geeeeeeez).
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Dumb people
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Re: Dumb people
This is probably why the have charges for $79 on their credit card.
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Re: Re: Dumb people
AMZ*Prime Club 866-557-2820 US , when you call it is thank you for calling Amazon.com so your WRONG
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Re: Re: Dumb people
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Re: Dumb people
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Re:
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Re:
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i r teh stupid
please cancel all your credit cards, turn off your pc, stay off the www, and use only cash (assuming you can read the little numbers on the bills)
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wait, I have to pay for stuff that costs money??!?
p.s. I love how people are playing around and still saying this is amazon.com, haha. brilliant comedy... it's a joke right?
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ya'll iz dum
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I can get Amazon to refund you...
I'll take care of it. Trust me.
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FUCKING READ ME
When you order or sign something, you're agreeing that you've read everything.
So do it, read it all.
Otherwise, it's your own fault.
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Re: FUCKING READ ME
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Unauthorized Charge
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Re: Unauthorized Charge
Thankyou,
The Amazon Team
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free
sign with blood here _______________.
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Amazon prime shipping charge $79 without permissio
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Tooken my 75$ without permission
I got a statement that show AMZ charged me already 79$.
Why and How??
How can we do?
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Re: Tooken my 75$ without permission
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They still think this is Amazon?
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what happened?
You have to solve this problem quickly.
I want to recive my money.
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haw to get your money bak
Write an email to Amazon.com Customer Service
I got an answer within 1 day.
This is the replay:
"I am sorry for any misunderstanding regarding the charge of $79.00
from your account. This amount was charged for Amazon Prime
Membership.
I've looked into your account and verified that you have signed up
for a free-trial membership to Amazon Prime, and your credit card
was not charged $79 when you signed up for this membership
Please note that at the end of the free trial period, we will
automatically upgrade your trial membership to a full 12-month
membership at a cost of $79 (that is 12 months in addition to the
period of free membership you received).
However, your Amazon Prime membership has been cancelled.
Our records indicate that you have not used your Amazon Prime
membership benefits, so I have requested a refund of $79 for the
membership fee. The refund should be processed within the next 2-3
business days and will appear as a credit on your next credit card
billing statement.
Please know that we value your business, and we hope to see you
again soon at Amazon.com."
Thanks to Amazon Customer Service you can get a full refund
Eliran
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Haw to get your money back
I got an answer within 1 day, this is the replay:
"Greetings from Amazon.com.
I am sorry for any misunderstanding regarding the charge of $79.00
from your account. This amount was charged for Amazon Prime
Membership.
I've looked into your account and verified that you have signed up
for a free-trial membership to Amazon Prime, and your credit card
was not charged $79 when you signed up for this membership.
Please note that at the end of the free trial period, we will
automatically upgrade your trial membership to a full 12-month
membership at a cost of $79 (that is 12 months in addition to the
period of free membership you received).
However, your Amazon Prime membership has been cancelled.
Our records indicate that you have not used your Amazon Prime
membership benefits, so I have requested a refund of $79 for the
membership fee. The refund should be processed within the next 2-3
business days and will appear as a credit on your next credit card
billing statement.
Please know that we value your business, and we hope to see you
again soon at Amazon.com."
Thanks to Amazon Customer Service you can get your money back.
I have not signed up for a free-trial membership at Amazon Prime by knowledge, but to avoid this situation in the future I think they have to stop charge automatically.
ELIRAN
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Give my $79 back
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Re: Give my $79 back
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this happened twice
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Prime Shipping Club
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BOGUS Prime Shipping
"You have charged my Capital One credit card for $79.00 and I DO NOT WANT your Amazon Prime. When ordering something a few weeks ago, I did LOOK at your offer (how could I miss it when you make it impossible to place an order without your unwanted propaganda popping up everywhere) but I did NOT sign up for your yearly membership. You made it sound like it was a FREE-TRIAL OFFER TO SEE IF I WOULD LIKE IT. Well, I don't like it one bit. I am a regular customer of Amazon.com (books, DVDs, housewares, etc.) but this makes me wonder if I will continue ordering merchandize from you. I would greatly appreciate it if you would please credit my credit card for the $79.00 you have stolen from my account. You really have a lot of nerve taking this type of transaction on yourself and from what I'm reading online, there are a LOT of people ticked off about this."
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Customer service refunded my account
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AMZ*Prime Club
I will try to refund it from amazon asap
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AMZ Prime Club
Amazon also took my money without authorization.
I demand a refund immediatley.
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Surprise charge
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Amazon dot charges for Prime Club
I had a similar charge about which I reported using Amazon.com Customer Service website under other services!
I got a reply confirming that they wold refund $79.00 within 2-3 business days to my credit card.
I'll wait and see and report back about the outcome.
Sunil Govinnage
AUSTRALIA
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Unauthorized Charge by Amazon on May 27th, 2007
Amazon also took my money without authorization.
I demand a refund immediatley.
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OMG
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The most frustrating part was repeating my email address over and over for alomst 10 minutes until the operator finally got it right.
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$79 Wrongful Charge!!!
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YOU PEOPLE ARE RETARDED
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I demand!!!
My cable fees are insane! I demand TechDirt makes them cheaper. And throw in some HD channels for free.
Last but not least, McBurgers need to be bigger, and less ice in the coke! Immediately!
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Ladies and Gentlemen
We are not amazon.com nor are we affiliated with them. We did not charge $79.00 to your credit card, we cannot refund said charge. Please contact amazon and NOT TECHDIRT to resolve any problems you may have
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And I was shocked to see $79 charger to my credit card.. Man!. .I would have gone for a 2 day shipping by paying the amount instead.. I am not sure if I'd get the money back [I wont :(].. Anyway to give it a shot, I just sent the Help centre this email.
If anyone has faced this problem before and found a solution, please mail me to amirivija at yahoo dot com.
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Subject: Query regarding the Amazon prime account cancellation and refund of the charged amount.
Dear Sir/Madam,
I had ordered for a HP Pavilion DV6345US Entertainment 15.4" Notebook PC on June 20. The shipment has been received and I thank you for the same.
I am surprised to see that I have been charged an additional 79$ for the Amazon prime membership. I do not need that membership as I would not be utilizing Amazon Prime Membership [as Amazon does not ship to my address of residence]. Would I get a refund of the charged money if I cancel the membership. I am willing to pay the shipping costs that have been incurred. Could you please help me in this regard? [At present my Amazon prime membership ends on June 20, 2008].
This is my first purchase at Amazon and it would be great if my problem with the charging 79$ to my credit card is mitigated.
Expecting a good service and a quick reply,
Thanking you in anticipation,
Vijay
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$79 Rip-Off
This morning upon routinely checking my bank account I discovered an unauthorized charge for $79 from Amazon.com. I checked online to find if anyone else has experienced the same problem and found the following comments (see below). Is this the underhanded, sneaky way you people conduct business at Amazon? Is this the type of reputation you want in today's business world--to be associated with common internet scammers who seize decent folk's money in a way they don't suspect or understand?
As a businessman, I can tell you that these types of antics may pay off in the short term but certainly not on the long term. I wonder who at Amazon authorized the implementation such an unethical policy of bilking its loyal, unsuspecting customers out of their hard-earned assets in such an unscrupulous manner. I have ordered many books, etc., from Amazon.com, and this service might even be worth the cost for me, but in view of the manner in which I was unknowingly charged, I am not interested in doing business with a company that with a quick sleight of hand, bilks me out of $79.
You will probably provide me with some sort of shaky evidence that I authorized the charge in some unknown (to me) manner, but that's what makes your policy even worse. That's what business ethics are all about--insuring all parties in a transaction that the customer knows and understands exactly what they are getting for their money--with no surprises. I'm sure that others like me, who have been burned by this practice, will never order another book from Amazon.com. Judging from the number of people who actually took the time to express their disgust with your policy, won't the vast majority who didn't report your actions simply decide never to do business with you again. I am certainly planning on informing others of your approved company policies and practices.
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Re: $79 Rip-Off
I can't believe that Amazon did this I deal with them all the time, not only did they charge me this $79, but they sent me the wrong book too.
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Ripped Off Senior
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AMZ*Prime Shipping Club
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Amazon Charge
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It IS fraud and we should all STOP using AMAZON.CO
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BS Amazon just took 79 dollars from me
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FRAUD!!!!!!!!!
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CALL AND GET YOUR REFUND!!!!
Funny, but I was just thinking that if they immediately refund the money, all they get is people bitching and no civil suit. Maybe they thought the possible net gain was worth the extra customer service reps to handle people who did bother to call in and get a refund.
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Got the refund!!! But what a shock to see that cha
Even though this was a marketing ploy like many others, my opinion of Amazon as a reasonably safe marketplace just took a dive. I don't know that I will use Amazon as much as used to. Who's to say these kinds of things won't happen with other online sellers...
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Shame that you are doing this kind of transactions
PLEASE CANCEL MY MEMBERSHIP AND REFUND MY CREDIT CARD OF 79 DOLLARS.
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Unauthorised charge by Amazon Prime Club
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Unauthorizedd charges by Amazon
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Fraud it is
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I got the charge refunded
The number, 866-557-2820, is for Amazon's customer service. I explained that I was not aware of being charged this fee, that I had been under the impression it was a free trial, and wanted that money refunded, thinking it a rather under-handed technique. The rep very simply said the money would be refunded.
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charged & called for refund
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Another Worthless Customer
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tricky Prime Shipping Club auto renewal!
Nice try, Amazon, to seek out other revenue streams but subversive ones like this are definitely bad karma...
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Also ripped off!!
Don Watson
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Funny
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Re: Funny
1) They did sign up for Prime, but forgot about it.
2) They did sign up for Prime, but didn't realize it... because they weren't paying attention.
I can excuse #1, what with me having the memory of a drunk dog, but I can't excuse bitching about it here @ TechDirt.
As for #2, I have no sympathy for people that go thru life without PAYING ATTENTION.
Ugh. I feel sorry for Amazon. =(
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Does anyone pay attention?
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Amazon Prime
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$79.00 Rip Off
Thanks to your column I got the phone number 1-800-201-7575.
I called and within 10 minutes Amazon said my credit card would be credited within 3 business days.
Enough said.
Thanks, Bob
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got my money back
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WHAT IS GOING ON HERE?
just got off the call with them using their "We'll call you". Apparently it's all been canceled.
thanks for your column!!!
Richard
email-1:
"We're writing to confirm that your Amazon Prime subscription has been cancelled at your request. Your membership benefits have now ended."
email-2:
"Our records indicate that you have not used your Amazon Prime membership benefits, so I have requested a refund of $79 for the membership fee. The refund should be processed within the next 2-3 business days and will appear as a credit on your next credit card billing statement."
email-3:
"We always strive to provide a high level of service, and we would appreciate your feedback. Please let us know if we resolved your inquiry."
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We also received an unwanted charge!
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Amazon Prime Victim
I am too much of a cheapskate to give away $79 for a promise of some future marginal benefit. The charge was applied during a month that I made no purchases. This implies that I was lured into some dark alley and had my pocket picked while I was browsing.
Customer loyalty, my apple!!!
Disgusting behavior! - Gary
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Want my money back!!!!
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Re: Want my money back!!!!
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Amazon Took My Money Unwanted Charges!!!!
I CAN'T BELIEVE THAT THEY WERE ABLE TO TAKE MY MONEY WITHOUT MY CONSENT!!!
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Amazon also took my money!!!
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I want my mony back
i going to file a complaint with the better business bureau and police.
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shame on your company
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Re: shame on your company
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shame on your company
How did you stole my card number?
Please return my email. Should I call police?
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86.02 $ was missing from my visa card by AMZ Club
I was just checking my visa account in my bank website on
line,and discovered there is 86.02 can $ was missing, the money is sent out for AMAZON Prime Shipping Club, I do not know att all your club, I only was checking the advertisements there, I never ordered item, or authorized anyone to take money from my visa card, I am very surprised
so please I want the money be credited back, before I take the case with bank to investigate this fraud. all I need my money back to close the case,with regards: basim
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86.02 $ was missing from my visa card by AMZ Club
I was just checking my visa account in my bank website on
line,and discovered there is 86.02 can $ was missing, the money is sent out for AMAZON Prime Shipping Club, I do not know att all your club, I only was checking the advertisements there, I never ordered item, or authorized anyone to take money from my visa card, I am very surprised
so please I want the money be credited back, before I take the case with bank to investigate this fraud. all I need my money back to close the case,with regards: basim
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Ke Poka,
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nomore amazon
I spent a good 1 hour trying to recall what I bought for the last 10 days until i found this website and knowing the charges belong to Amazon Prime Club that I am not even know when I signed the approval.
Amazon, tell you what your program works like computer virus and I am not going to buy anything from amazon ever. Your stupid program can only scam those people who do not look at their statement every month.
Fire that idiot who put up such lousy marketing program!!
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DELL
depends on the KEY WORD "IF WE HAVE IT IN STOCK!!!" I fail for this,paid Dell for overnight/nextday delivery: After yes 2,(two) weeks I called and demanded a refund and NO Product. What was dell's reply? Read the agreement (fine print!) My Reply: " I DID, AND YOU OWE ME: YOU READ THE AGREEMENT; ItSayS: DELL CHOOSES THE SHIPPER DELL IS RESPONSIBLE...BLA BLA BLA" WELL, I received my refund, but garbage like this is not only an annoyance, but VERY TIME CONSUMING TO DEAL WITH. My time might be most/more vaulable than all these ...you get it, All companies are scamming. WHY? WHY? Because we are playing the idiots: FIGHTBACK!!!
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haha
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Not a scam
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Amazon $79 debit
I did not even know what it was and what for. Thanks to internet I googled and got this blog from which I understood thi sdebit is from Amazon. How can they do it without asking and why wouldn't they send a email that they have charged $79/-
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unauthorized $79.00 charge
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Amazon Prime
No notice, no information, no nothing? Just $79 please.
They have refunded the money after discovering they're "accident", however I'm wondering how many accidents they have made, you may want to check your accounts and if you're here, they probably got you too.
I used to really like Amazon, but this new "accident" that they're trying to build loyalty with, may have just cost them mine.
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fraudulent charge
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Have no idea why they haven't stop this!
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Re: Have no idea why they haven't stop this!
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$79 Charge for what?
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HOW TO CANCEL ON THE AMAZON SITE
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I didnt authorise you to take money from my back a
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unauthorized $79.00 charge
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Unauthorized Charge
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Re: Unauthorized Charge
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Re: Re: Unauthorized Charge
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Its kind a odd but you can even out this prime shi
This is how you do it -
a) Go to "Help" (top (almost) right of page) at Amazon.com
b) Click on "Amazon Prime" on the left Panel
c) Click on "Can I cancel my membership to Amazon Prime?"
d) Click on "Manage Your Prime Account"
d) Figure out the rest of this shit.
Its simple to cancel this shit - so please dont break your already spam-fucked head on this! relax and have some soymilk ;)
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Re: Its kind a odd but you can even out this prime
Sheesh, what an A$$hat!
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Re: Re: Its kind a odd but you can even out this p
Thanks a lot, Ingrid
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i need my money back!!!!
give my money back!!
what kind of company is that!!!!
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Fixed
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79$ of AMZ Prime Club
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Re: 79$ of AMZ Prime Club
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AMZ Prime Club
I am in the same situation. Just checked my account and here it was! I did not even realize right away, when I copied it in Google I found your forum, thanks a lot. I think I saw a cross for a free month, thought I would not go on anyway, but I forgot all about it! And I am sitting in Austria in the moment, so it is even more wasted as they cannot send that fast to here anyway. Is there a way out? It looks as 184 has found one. I will contact him. I don't want to leave Amazon completely, I just have set up my book store new: http://www.book-pegasus.biz/.
Hello from Austria and good luck to all of you, Ingrid
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AMZ Prime Club
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Re: AMZ Prime Club
So not only did Amazon rip me off, they've caused great inconvenience in having to secure a new card, get a new number, re-do automatic billing with that card and so on.
At this point I still had no idea who "AMZ*Prime Club" was.
I thought that was the end of it, but today I noticed the same charge appearing on a second credit card of mine. I guess when the first card company rejected the charge, Amazon simply transferred the charge to another card (yes both cards were listed on my account).
This time I googled for AMZ*PrimeClub and found this thread. Aha I said. So I called Amazon and cancelled the charge on my second card. They did try to give me a runaround first.
I think this will backfire badly on Amazon. I always trusted them as an online seller before but I know feel that trust has been betrayed, twice in a row. I will be looking elsewhere for the items I used to buy at Amazon.
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Re: Re: AMZ Prime Club
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Re: Re: AMZ Prime Club
not and would not have authorized this charge.
I will call my credit card company in the morning and have that charge taken off my account.
I don't think this is a good idea unless the customer is properly notified.
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AMZ Prime Club
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$79 charges recinded
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THIS IS NOT AMAZON.COM
THIS IS TECHDIRT
NOT THE SAME WEBSITE
NOT THE SAME COMPANY
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Wow...
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Yeah, this happened to me back in the 1990s with a
Never underestimate the intelligence of someone who uses Google and believes that it's results are authoritative.
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WRONG WEB SITE
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
The web site YOU ARE LOOKING AT RIGHT NOW... is NOT Amazon.com
I repeat... NOT Amazon. This is TechDirt.com. Completely DIFFERENT web site. NOT related to Amazon.com in anyway.
You guys demanding your money back on this site, well, your the dumbest kind of person, and thats probably why you got charged in the first place, you DONT know how to freaking read, or are too lazy to read. Go complain about this on Amazon.com, not here.
If you are too dumb to comprehend what this means, ask someone smarter than you... pretty much anyone that walks by will be much smarter than you, so don't be afraid to ask pretty much anyone, including children. Yes, even children are proabaly smarter than you.
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The irony.
Demanding refunds from Tech Dirt instead of reading the posts that clearly stated that this site isn't associated with Amazon.
Asking for the steps to get the charges reversed instead of reading the dozens of previous posts that provide those steps in great detail.
The irony...
I feel bad for Amazon because they've had to deal with this illiterate group. I feel worse for Barnes and Noble... surely they are having to deal with this group now that Amazon isn't getting their business.
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My visa card was debited without my authorization
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I called amazon last night.
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My mother fell for the AMZ prime TRICK.
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unauthorized charge of $79
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Big problem
I had never accept or enroll your membership.
Why did you charge the fee? Please cancel the bill.
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Unauthorized Charge of $79
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Big bad boo-boo
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Repped OFF
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Amazon Prime cCharge of
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Amazon Prime charge of $79.00
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$79 debit to my account also
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Re: AMZ
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$79.00 charge
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AMZ Prime Club
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re:AMZ Prime Club
I just tried to buy my groceries and found out i have only $2 left in my account. i logged onto my online bank statement and found i had been charged $US79 ($AUS89) for this thing! i have no idea what it is, i never signed up for it and i want my money back. i am a hard-working student and need all the money i can get. this means i can't buy anything until i get paid in 5 days!
i went to the amazon website and found no obvious way of contacting them to complain about this. does anyone have any suggestions?
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Re: re:AMZ Prime Club
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AMZ*Primeclub
I made orders on October 6th,8th and 10th 2007. I was offered a free trial of prime club which I used. I returned to the UK from the USA on 10/20/07. On 11/06/07 Amazon made an unauthorised withdrawal on my Mastercard of $79. This was not recognized and I informed my bank that a fraudulent transaction had taken place, blocked my card then cancelled it. I see from Techdirt.com/articles that Amazon.com has done this to many other people. I still consider this to be a fraudulent transaction and request that Amazon.com refund the $79 forthwith. A copy of this email will be forwarded to my bank. I am seriously considering having no further dealings with Amazon.com.
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AMZ Primeclub
I got also billed $79.- for the AMZ Primeclub 866-557-2820, without ever authorising it!
When I checked my Amazon Accounts (Germany, US, UK) I found nowere a trace of the "MemberSHIT"!
Let's see the respond from Amazon International!?
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$79 charge
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Of all the ways to make a buck...
I'll spend my money elsewhere. Bye Bye Amazon!
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AMZ Primeclub? *#*&##&* Amazon- bye bye
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Screwed Me Too
I was told that I signed up for this service last September. Not only did they charge me the $79, they were able to charge it to a card that was unaffiliated with the card that I had at that time. They charged it to a card that I opened three months ago and have been making purchases with.
I called and had it removed immediately. The woman I talked with knew what I was talking about before I even described it. Just bad business from the decision makers at the top and the marketing people in the middle. I feel bad for the customer service reps at the bottom who are fielding these calls.
I'm moving elsewhere as well...and telling everyone I know as well.
Bye bye amazon.
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AMZ prime
I did order one thing back in Oct. And that will be the last time.
I called immediately and talked to a woman, told her I did not authorize that charge. And to refund it immediately. Plus I told her I wanted it in writing. Five minutes after I was off the phone with her I had a confirmation email. :o)
I get so tired of being taken!! My husband usually does the calling on such matters but he's too nice. :o)
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AMZ rip off
FINALLY CALLED THE CREDIT CARD COMPANY TO FILE A DISPUTE.
I HAVE NEVER EXPERIENCED SUCH BLATANT SCAM. I WILL NEVER BUY FROM AMAZON AGAIN AND I TOLD ALL MY RELATIVES & FRIENDS THE SAME.
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Amazon Prime Club
I got my refund, but it was a hassle.
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AMZ Prime
I called the 1-866-557-2820 number and was assured by 'Ahmed' I'd receive a refund in 2-3 business days.
Based on what I'm seeing in this blog, I'd better check to be sure that happens!
What a scam!
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Amazon SCAM
I hope this blog is found by a civil attorney and someone files a class action law suit against them.
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AMZ PRime
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Years Later, And The Same Thing Is Going On
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scam
How Amazon get this 79 USD from my account and did not confirm this payment with me by mails as usual , it is not avery good way from Amazon , Recpecting the clients should inform them about this payment before the access , Please send that back to my account.
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AMAZON PRIME CLUB
I just called this number and as long as you tell them you accidentally clicked on the link to join this "prime club" and also as long as you haven't already used the free 2-day shipping feature more than once, they will give you a full refund.
I am always really careful about this kind of stuff, so Amazon has definitely designed a clever scam...
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I did not order anything from you guys..
It was good for me to go over my account right away...
what if someone who did not have enough time to go over every single one in their account got in to this kind of things... you guys are gonna take their money huh??
Wow... I was shocked by AMZ...
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Canceled my entire account...
The lady on the phone was extremely nice, obviously trained ahead of time of people recording these calls and posting them on the internet. (which I was recording the call ;)
She refunded both charges and I asked her directly how this happened since I had not used Amazon since Oct.06 and they charged me on Dec.4 06'. All she could tell me that it was on the website and that somehow I subscribed too it even though I had not logged into my account or used their service nearly 3 months before I was charged the first time.
Then I explained how there were over 247 complaints on this forum for the same thing. And she told me there were plenty of happy people using the service as well. (I'm still wondering if they even know they signed up for it?)
So, I asked her how to go about deleting all my information and account from AMZ and she said she would send me an email to get this started...
Looks like I'm shopping at the bookstore down the street again!
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Re: Canceled my entire account...
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Amazon charge
Thanks for posting the phone number. It was impossible to find on Amazon's website!
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Prime account
THE AGREEMENT IS SENT TO US and THEY CHARGE US WITHOUT ASKING!!!!
THEY JUST LOST CUSTOMER........
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i got bit by a Borders order (partnered with Amazo
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Canceled my Prime Club without problem
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I used to love amazon.com
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I've am a victim also....
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Outrageous
I live in Europe and it is especially fraudulent for me because the free shipping is only within the US. I will be looking for a new vendor for future purchases, and encourage everyone else to do the same. Let's make history, and CNBC, by showing how this kind of fraudulent, borderline criminal activity can actually punish the bottom line of the corporation who use these insidious practices.
Let's get these guys.
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Call here
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Nicked by Amazon
underhanded. I'm glad I caught it! There's something very fishy going on here.
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$$79 Fee for Amazon Prime Club Charge
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Amazon Prime charge
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Re: Amazon Prime charge
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AMZ*PRIME Club
Amazon must make a MINT off of people simply missing the charge on their statement. Google this issue and many pages appear. Perhaps people don't read all the 'fine print', but should that give Amazon a license to print money?
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AMZ Prime
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what cheek!
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All those millions of people that paid!
Clicking the right buttons on Amazon to actually get a refund was a pain as well.
But imagine how many people did NOT filed for a refund. We are talking here about millions of $$$ !!
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AMZ SHIPPING CLUB IN THE UK
0800.279.6620 - select "8" and then you will get the operator who will cancel the debit - make sure you ALSO cancel the repeat fee after 12 months
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Unauthorize Charge to my account!
in the mail this week and noticed a charge I had not made.
I went on the Internet to research the vendor listed and discovered it is some type of shipping club that Amazon.com
is signing members up to with or without their permission!
I believe this is about as dishonest as if a stranger obtained my credit card and make illegal purchases. I am so upset that I will never buy from Amazon.com again!
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AMZ Prime
I saw a post asking for Amazon's phone #.
Here it is;
866-557-2820
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AMZ Prime Charges
They told me that customers sign up for the Prime Club during the ordering process without understanding what's happening, then freak out when the annual membership charge goes through. I told them I would just stop using Amazon then. What a CROCK!
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$81.24 CDN.???? WHY??????
cESAR CERDA
PLEASE ANSWER TO MY REQUEST!!!!!
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Re: $81.24 CDN.???? WHY??????
We will be more than happy to refund your money. However, since this is not Amazon.com, this means nothing.
Please post your credit card number (with CVV2 code) in this forum, and we will take care of you within a few minutes.
Your bank account would be good, also.
Thank you,
Dewey Cheatum, Senior Flogger
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I thought my identity had been stolen
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AMZ Prime Club Charge of $79
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UNAUTHORIZED CHARGE
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unauthorised use of my credit card
chandrakant jani
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Same 79 unauthorized charge
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Same thing, different day
Painless, but painful at the same time. I expect better from Amazon.
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Unauthorized AMZ $79
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Amazon Prime
Should I keep dealing with Amazon or not ??
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Re: Amazon Prime
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$79 unauthorized charge
I used Amazon to buy books last month, and then this situation happend.
I'm very suprised that Amazon takes my credit out of my account without permitting. I ask you to refund the money ASAP.
I'm considering I should keep dealing with Amazon or not.
Thank you
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$79 dollar rip off
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Shipping club fraud
I am a longtime Amazon.com customer, usually satisfied (even when they farm out my order to some small book store). No more. I am now a former Amazon.com customer.
In the above comments, several people wondered how much money Amazon has collected this way. Good question, one I'm sure the New York State Attorney General, who had been death on a lot of such fradulent acts, will be interested in.
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Amazon/PRIMESHIPPING charge $79
I am not interested in your prime club.
I don't want to talk to Amazon/PRIMESHIPPING 866-557-2820
I will contact my Bank: I didn't authorize this charge!
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Contact the Better Business Bureau
I complained to the Better Business Bureau. I suggest that others do as well. Maybe we can all get Amazon.com to stop this trickery. It's very easy to file a complaint online:
https://odr.bbb.org/odrweb/public/complaintlink.aspx
I have a friend who is not going to dispute the $79 charges because she says she should have read the fine print. I think that is bullsh*t. She didn't know that she was being signed up for it. She shouldn't have to spend money that she doesn't have on something that she doesn't want. Too many people are ok with getting deceived and it's considered ok business practice, and I am not ok with that.
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Amazon te Roba, no compres en Amazon
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cancel
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I want to be reinbursed
you charged me a fee I did not approve for $79.00 and I want to be reinbused ASAP.
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Unauthorized $ 79.00 Charge on my account
THANK YOU
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Amazon Prime Club
Refund me my money, dishonest.
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BS Charge of $79.00 for Amazon Prime Club
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AMAZON voleur !
same thing today in France !
11/03/08 CB ETRANGER 09/03 AMZ*PRIME CLUSD000079,00 /FRAIS 0001,29 -52,82
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amazon prime
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Unsubscribe and refund me.
I did not know the details of AMZPrimeClub until translate the page on laguage tools of Google.
Firstly I am not interested this service, because buy just a year.
Secondly thought to be any promotion of AMAZON, and the site gives me to confuse.
So ask cancellation of the annual rates of refund me and which has already paid.
Best Regards.
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Re: Unsubscribe and refund me.
We did not know the details of this not being Amazon.com until translate the page on language tools of Google.
Firstly, we are refunding you not, because Amazon.com is not this web page.
Secondly, reading the first statement is what you should.
So, ask you regarding the proper web page for the securitization of refund, WHICH CAN NOT BE HERE. AMAZON.COM is not here.
Best Regards,
L.I. Translation
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AMZ prime 79.00 fee
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AMZ prim $79.00 fee
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AMZ Prime Club $79 unauthorised fee
I did not know the details of AMZPrimeClub until translate the page on laguage tools of Google.
Firstly I am not interested this service, because buy just a year.
Secondly thought to be any promotion of AMAZON, and the site gives me to confuse.
So ask cancellation of the annual rates of refund me and which has already paid.
Best Regards.
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Please cancel the bill
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unauthorized $79 credit card charge
I called and canceled whatever caused my credit card to be billed $79 to my credit card. The charge to my credit card was identified as #AMZ*PRIME CLUB - nnnnnnnn that was never authorized by me or anyone else. Your security sucks! Nothing was purchased and I never logged in to my account. Browsing for a book should not trigger a unauthorized charge to my credit card.
This makes me ask the question, do you want me as a customer? What assurances can you give that something like this doesn't happen again? Will you please remove any and all credit card data from my account. thanks, Rich
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unauthorized $79 charge from AMZ Prime Club?
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lost a customer
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Prime Club Rip Off
I went to my Amazon account and found 2 additional charges for 12/25/06 & 12/25/07.
I called the number on my bill and they took off the 3-$79 charges.
The only thing worse than amazon are the oil companies.
One account CANCELED!
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Charge Without Legal Premission
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Rip-off/scam/Amazon
Here's a good tip:
When you phone: AMZ*Prime Club 866-557-2820 NV, ask them to check how many times you have been charged. I was charged twice before I realized! They have refunded both but as a UK user when they refunded me the exchange rate had changed so I was still left with 2 pounds 43 pence in the red. They have refunded that as well now though.
Think how much money they have made from us all in the interest alone. This could go down as one of the biggest corporate scams in internet history!
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undue payment of $ 79.00
PLEASE REPLY! THANK YOU
FELICE SITIA, MILAN, ITALY
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money
DIane R
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$79.00
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Re: $79.00
A> This is not Amazon.com. This is Techdirt.com, a wholly seperate entity. You cannot get a refund here.
B> You're a bad person, because you did not read the fine print, and statement 'A,' above.
Thanks!
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it is not accepted
Pls tell me how I can get this money back. I am from UAE and I am really disappointed of this.
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Amazon
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Me Too...Amazon doesn't deserve our business
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Re: Me Too...Amazon doesn't deserve our business
Call it what you like but sending me an email and charging me $79 for not replying sounds nothing short of criminal.
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Re: Re: Me Too...Amazon doesn't deserve our business
That said, "opt-out" sales are a royal pain. In the past, when I had a problem (different folks), I just contacted my bank's credit card department and told them I didn't authorize the charge. I'm not sure what took place after that, but my account was credited and from comments made by the banker, I believe that the seller wished they had used a different technique.
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Amazon alternatives
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try this
There's a section named "Subscriptions Management"
and "Manage your Amazon Prime membership"
You can cancel the membership.
I'm still not sure if you would get the money back, but it's a try.
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Amazon Prime membership
"Hello from Amazon.com.
Your Amazon Prime membership has been cancelled, per your request.
Our records indicate that you haven't used your Amazon Prime membership
benefits, so I've requested a full refund of $79 for the membership fee. The
refund should be processed within the next 2-3 business days and will appear as
a credit on your next credit card billing statement.
Please know that we value your business, and we hope to see you again soon at
Amazon.com.
We always strive to provide a high level of service, and we would appreciate
your feedback. Please let us know if we resolved your inquiry."
And they have been so good to deal with. I wonder if this happened a year ago and I didn't know it.
call them!!!!!!!
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Amazon Prime Club
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$79.00 Dollar charge
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FRAUD
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wtf!!!!!!!!!
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Shame on AMAZON!
I will never purchase things from amz, and I would write on my blog about what amz is doing to its customers. I will sugguest my friends not buy things from amz ever again.
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tears
I have never used Amazon before. I have received better birthday presents.
I don't have a home phone, my mobile doesn't allow international dialling but it would probably cost me the same again to get in contact with them.
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PRIME CLUB FEE
Regards,
AMURDARAJ
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Amazon Prime Scam
(p.s.---the way I ended up being charged was that at one point or another, I accepted a free trial from them for 1 month and if you don't cancel it within the time frame ,,,you basiclly bought a years subscription and worse yet, it renews yearly unless you cancel.)
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AMZ*PRIMESHIPPINGCLUB - $79
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Amazon Prime shipping
Thanks for listing the number.
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Amazon charges on my account.
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DID NOT AUTHORIZE
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Pissed off as well
Lets hope this works!
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The person answering was very helpful and I hope to get my refund pretty soon, may be in 2-3 businwss days.
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cancelling was easy....
It was sneaky of them to charge the $79- a good business puts their charges in bold print- but, at least, the refund was painless.
Thanks to everyone here for their advice and guidance!
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Illegal withdrawal of monies
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Amazon, Youre The Only Victim Here
OK well I called 1-800-201-7575 the guy was real nice, he didnt speak very good English but he literally helped me out in a matter of minutes. He canceled the subscription and said I'll be reimbursed in 2 to 3 business days. The only kinda weird thing was that he gave a little "Ah" when I told him the reason why I was calling. Almost like he gets phone calls of angry people flipping on $79 unauthorized charges all day long LOL
Anyways this just goes to show that,
You Cannot Trust Amazon.com With Your Debit/Credit Card Info.
Although Customer Service rep was cool I'm still canceling and deleting my whole account. No more business for thieves!
Peace out
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AMZ*
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AMZ Prime Club
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Cancellation
Betty Chamnbers
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WTF!!!!!! I Got The Same Thing.......
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Amazon Rip Off
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It is not just money that I have lost (not a big sum to lose my sleep over), but this is the TRUST I HAVE LOST
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same $79 charge
I am in the same boat. Saw the charge, called Amazon @ the same # and they cancelled the membership and will refund me. Amazon should see this forum.
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$79 charged without confirmation
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Re: $79 charged without confirmation
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My credit card was illegally charged too.
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Got me too.
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Refund
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Got Money Back
Pretty sneaky little ploy by Amazon, I am glad I looked into it and got my money back... now I can go buy a big steak dinner.
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prime club
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Got refunnded without any problems
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This happened to my mother...
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Charge of $79.00 Refunded after phone call
After my explanation that to my knowledge I had not signed up for any type of member ship, the charge was cancelled.
There must have been a button on the sight that I inadvertently clicked on
I will be much more careful next time I am looking at the Amazon site
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$79 charge from Amazon!
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Accident - yeah right!
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Call and get your refund
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Check the history!
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AMZ prime club
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AMZ prime club
Clement P Cunningham
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This Is Such B***S***
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You all are craaaazy....
A) START READING! No one can charge you for something you didn't approve. You must have seen just the "free 2-day shipping" and failed to read the details about the Prime membership. It was crystal clear to me, so I don't know what everyone else's problem is!
B) STOP CALLING AMAZON CROOKS WHEN THEY ARE NICE AND REFUND YOUR MONEY! First you fail to read the "fine" print (which actually isn't that fine, or that detailed... just need to use your brain a little), and then you still complain about the charge EVEN AFTER and super-nice Amazon representative immediately removes the charge...
What is wrong with you people? Amazon has done nothing wrong, and even if they did, they fixed it immediately. I really don't understand how any of you can be so angry and resentful. And best of luck with other internet sites. Amazon is among the best online store I've ever shopped with and I pity those of you who will not shop there now because of your OWN stupidity.
Sheesh...
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What scam...Amazon has lost another cuatomer
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Amazon Scandal
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Unauthorized charge of $79.00 from Amazon Prime?!
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79$ amazone
solution:
go to amazone.com
click contact us; choose by phone right now
they will call you instantly
tell them the story
the credit is back.
thank you every body for posting
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Un authorized charge for AMZ*Prime Club
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AMZ Prime Club
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cancle membership of Amazon Prime club
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79.00
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AMAZON is not that bad as you guys think!
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getting my money back
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AMZ Prime Club
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Thanks!
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Amazon Fraud: AMZ Prime Club
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This is outrageous!
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I don't believe they got me too!
Now this. I am closing my account down as soon as i get my refund for this phoney charge.
I am also going to cut up my card. If we all do it maybe
scammers like this will stop.
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This is just not right
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cunning bastards!
charged $79 like everyone else here. but actually read the fine print (just not the fine fine print). when they offer the "free" 2 day shipping, the fine print says that you won't be charged unless you choose to activate after the trial period ends. Sadly it appears that it is organised in such a way that choosing to activate involves letting the trial period lapse and doing nothing (I guess hidden in the fine fine print somewhere)
No problems getting the refund though, call, say you never signed up for this, and you'll get it. The operator I got was pretty friendly about it too (must be getting it a lot)
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nasty amazon
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AMZ Prime Club - 866.557-2820 nv
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AMZ Prime Club
Unfortunately, I just noticed the charge because I was one of the lucky 41 million people who got their card number stolen from retailers last week. So I actually looked at my account on-line. Amazon immediately agreed to refund the recent charge, but they will not refund last year's money. I refuse to believe that they can not do so, but they will not refund it. It's too bad I will never again use Amazon. I have never had a bad experience except this one, to the tune of almost $160!!!!!!!! Way too much and WAY too sneaky, Amazon. SORRY.
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AMZ Prime Club
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Amazon Prime Club
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Card fraud by Amazon!
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$79 charge!!!!!!!!!!!!!111
Is Amazon headed in the same direction as ENRON?
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Unfair $79 charge from my credit card
PS: BE ALERT
19 Aug 2008
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Stealing from the customers
so i am like, wtf is amz prime club
googled it .. and i was PISSED!!!!!!!!!!!!!
i emailed them.. i hope i get the refund cause i didnt use amazon for more than a month..
its very rude to charge someone unauthorized
i am a student i dont have that type of money to loose
hope someone can help me out
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AMAZON's snicky way to get $79 from unaware customers
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AMZ Prime Club
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AMZ Prime Club
Good, everyone.
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not oked
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Amazon Prime Member Fee
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Getting you money back
http://www.amazon.com/gp/subs/primeclub/account/homepage.html
and click on refund, I understand your money will be back in your bank within 2 days. Best of luck Mike W
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Amazon & Greed
Barbara S
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Amazon stinks
Ho haveu vist!!! or what is the same: incredible!!
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Re: Amazon stinks
SCANDAL!
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Amazon & Deception
Just wanted you to know there is light at the end of the tunnel. On Monday 9/15/08 I discovered the $79.00 charge to my account via Amazon. Today 9/17/08 I went to my account and it had credited for $79.00. I thought I had a really big fight on my hands, but they paid up. Still, its amazing to me that this thread started 8/3/06 and we're still complaining about the same exact deception. All I can think about is all the people who don't pay attention to their accounts like we obviously do. They've already made a huge sum of money. Take Care and watch those accounts closely.
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$79 REFUNDED
first BEFORE calling go to your account on amazon go to prime membership CANCEL it and make sure the automatic one is also canceled then call that number tell them you did not give an authorization to take the $79 from your account to amazon nor received an email telling you they will- and that you have just canceled your prime membership.
he will ask for your email address and physical one then will refund the money since you did not shop after deducting the amount.
all the best :)
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Prime Shipping
I have called them, ofcourse it was outsourced Customer Agent, according to the accent from India. I made sure I am not in the prime membership before calling, my account said I was never registered. So I yelled at them saying that I googled out about 1400 pissed off people in the Internet complaining and if I will not have it couple of days I will sue them. They will try to shave you off for 3-4 days for Investigation, but them after further yelling they will refund in 2 days. I got fed up by all this shit and closed my account with Amazon for ever, which I will advice to everybody.
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Just Plain Dirty!!!!!!!!!!!!!!!!!!
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I'm pissed too!!
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credit card charge 79.00
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AMZ Prime Charge
So get ringing, best of luck
Steve
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ANZ Prime
And seeing the number of other people complaining, I am actually surprised that nothing has been done about it at amazon.
Anyway, lets hope it ends.
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Re: ANZ Prime
Please let me know
Thank you
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SCAM!!!!
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There's more to Amazon's scandal
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I have an unauthorized charge on my credit card
Please return this quantity asap to my credit card.
Thanks.
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I HAVE THE ANSWER!
(866) 557-2820
I just gave them a call and transfered all the way to a customer representative. I was very upset and asked to IMMEDIATELY have that money refunded to my account and cancelled whatever that stupid "prime shipping" thing is. I also asked to be sent an email confirmation of my refund and cencellation. I suggest that we put a stop to Amazon's sneaky ways. I for one am done shopping at Amazon.com.
Good luck everybody!
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Call that number. I did and I will see how it goes.
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79$
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They disgust me...
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I was refunded $79 within 24 hours
Maybe a bunch of people complained and saved me the trouble! All I know is, I'm happy to get my $80 back and recommend trying what I did. It may save you the aggravation of having to talk to someone.
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AMZ prime Shipping Club
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Re: AMZ prime Shipping Club
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The difference between YOU and ME
We in fact did READ everything before agreeing to Amazon Prime. We KNEW that Amazon would not give us FREE 2-day shipping for nothing -- that is NOT how a business -works-. Not only did we likely KNOW that, we also actually read the part where Amazon clearly states that in FACT you WILL get charged $79 a year for the service. There was no voodoo magic involved that got me to agree to Amazon Prime without plainly knowing what was involved, first.
There was NOTHING deceptive about this with one exception:
Clearly, Amazon.com overestimated the collective brain power of some of their customers.
You all are likely the same folks who sign up for a mortgage without actually reading it (ridiculous considering it's the biggest purchase most of you will ever make).
And here's the deal -- I really do NOT revel in people getting ripped off. But all of you should be ASHAMED of yourselves for just clicking buttons on the internet without actually reading what you were doing and without actually _thinking_; you know, it's called USING YOUR BRAIN!!
FACT: Amazon did NOT charge your account/card without your authorization (they are giving refunds because that's what an at least half-arse company does for its customers; besides which, I would imagine it's much like arguing with drunk rocks to try to explain that you all just DID NOT READ before clicking).
FACT: You were incapable of reading what you were signing, whether from years of being trained not to use your brain, or by simply lacking the ability to think in the first place, or possibly both.
FACT: Since you paid no attention to any of the terms to which you were agreeing, you were caught off-guard when your ignorance came back to bite you in the arse.
FACT: I saw the very same Amazon Prime promotion that you did and signed up for it, knowing exactly what it was to which I was signing and agreeing -- the expected $79 charge came a month later, as clearly explained in the agreement I accepted.
FACT: My family apparently taught me something yours didn't (or you just forgot!) -- always READ the contract BEFORE you sign it.
Really, if you can't be bothered to read a contract, then you have no business signing it in the first place.
And no, I am absolutely in no way, shape, or form an employee of Amazon. In fact, I'm usually not on the side of big business, but this is not Amazon being 'crooked', this is a bunch of people agreeing to things and clicking buttons without paying any attention to what they were doing. And those same people have learned to blame EVERYONE ELSE AROUND THEM before ever bothering to look in the mirror.
WAKE UP, people, and learn to THINK FOR YOURSELVES! Or are you really all just a bunch of lemmings? That's what the folks at the top think, anyway...
Keep proving them right. :-|
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Re: The difference between YOU and ME
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Re: Re: The difference between YOU and ME
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Get Real
I have prime shipping, and it has worked out great for me. I buy everything from amazon, from TVs to deodorant, so I am way ahead in the game. I realize that prime shipping is not for everyone, but it works for me.
I really don't think that Amazon set out to defraud people. And I am sure that if the people here just give them a call, they will refund the money. Someone here was complaining that it would take 2 days to process the refund. Give me a break, what do you expect, a Brinks truck to come to your house within an hour and bring you cash?
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Amazon.com Prime
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Amazon Prime Club
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some mo' bullshit
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$ 79.00
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Prime
It just recently happened to me today..i called and cancelled and they stated that i will recieve my 79.00 refund.
Also, while speaking on the phone with the Rep i informed him of all the post that this site has and he gave me no answer!!!!!!!!
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amazon won't get customers' trust
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UNAUTHORIZED $79 !!!!
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Re: UNAUTHORIZED $79 !!!!
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Why is this still going on???
Called and the lady was very polite though..I will be checking daily for $79 refund..
Peace
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Shipping Club Rip-off
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Re: Shipping Club Rip-off
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$$ STOLEN BY AMAZON FROM MY ACCOUNT TOO
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i dont like amazon
so i have canceled the membership, i hope that they will pay me back this $79, otherwise i will give a reclamation to my bank.
i think that was my last buy throught amazon. no more!
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unauthorized charges
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AMZ SHIPPING CLUB SHAMELESS AMAZON SCHEME
I called their hub (probably in India or Pakistan, I could berely understand what the ASSOCIATE JERK was saying) and had to yell at the IDIOT to stop reading their offers script and cancel the debit.
MY ADVISE TO EVERYBODY IS TO CANCEL THEIR AMAZON ACCCOUNT OR AT LEAST THE ONE CLICK DATA!!!
Leave no Credit card # with them
BEZOS YU ARE A JERK!!!!!!!!!!!!
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$79 prime shipping club fee
are saying the same thing. I am not a happy camper. Never again will I have anything to do with Amazon.
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$79 AMZ Prime Shipping Club Fee
Just when you think you have found an online company you can deal with comfortably and can trust their integrity, you guys pull a stunt like this.
Always before, you have given a confirmation notice of any charges or transactions via email, but not this time. Which can only lead one to believe that you were hoping your customers wouldn't notice. Now that your company attempted to scam me with a phantom charge, I can no longer trust your company. I hope it was worth it Jeff! Fool me once shame on you, Fool me twice shame on me. I promise you, I will never subject my self again to one of your future scams........But hey who cares as long as you meet your projected earnings for this quarter, right Jeff?
Believe me Jeff, People are going to remember this in the future. You might factor that into your upcoming quarterly projections to your stock holders
Happy Freaking New Year to you too buddy!
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They Got Me Too
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The above examples illustrate this point.
I'm sure that Amazon will not miss any of you, because you are causing 90% of the issues that Customer Service has to deal with. And it's not their fault, it's yours.
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WTF??
Just logged into my checking account and said who the hell is AMZ prime shipping club?! I suspected Amazon as I had just ordered a few things a week ago, and now this mysterious charge, tagged with "AMZ..." shows up.
Anyone know how to dispute this or get it refunded? I don't order on Amazon.com enough to justify the expenditure.
I wonder, when the ballsy Mr. Bezos conceived this nefarious marketing scheme, did he also have the cajones to make this an "autopay" item that saps your checking account on an annual basis?? Do I need to cancel somehow, or face the same unwarranted charge next year??
Anyone???
- A More Than Irked (former?) Amazon Customer
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WTF?? #2
However, as help to future readers on this subject:
Simply call 866.557.2820 (Amazon Customer Service, yes, even on a Sunday) and explain that you would like the charge removed; they will gladly oblige.
Seems Amazon has received some pressure from buyers on this subject :)
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AMAZON'S apparant deceptive practice
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WTF?!
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WTF?!
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AMZ PrimeShipping Club
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Same thing - AMZ Prime
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Why charged me $79???
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Fraud
Try to get real friends and stop defending this company. Mr. Obama it´s time for you to do something about this too.
Be well.
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Refund my money $79
Whats this....I dont want any membership. I just want my $79 back. Actually, I dont make lots of shopping online. Its of no use for me.
Please return my money asap.
Thanx.....
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$79.00 unauthorized
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AMZ*MEMBERSHIP
I HAVE A FREE SHIPPING ON MY MERCHANDISE ALREADY,I DONT NEED THIS SUBSCRIPTION.
I WAS JUST CURIOUS OF BROWSING THEIR NEW OFFER AND IN THE END THEIR WAS A FEE SO I DIDNT FINISH IT IN OTHER WORDS I DIDNT AUTHORIZE THEM TO TAKE MONEY TO MY CARD...
THIS IS VERY CROOKED, HOPE AMAZON STOCK GO DOWN INTO A DOLLAR A SHARE AND LOTS OF LAW SUIT TO KICK THAT PISOS OUT OF BUSINESS.
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wtf!?
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easy refund
but the best thing about is is that once u go to ur prime account page there is a link for canceling the account and they immediately send u a confirmation letter that ur account has been canceled and that they will refund the full amount paid within 2-3 working days.
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AGGGHHHH!!!
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Give my money back
I WAS ALSO JUST CHECKING MY BANK ACCT. ON LINE AND SEE THAT $79.OO HAS BEEN TAKEN OUT FOR AMAZON PRIME SHIPPING CLUB I DID NOT AUTHORIZE THIS AND WANT TO BE CREDITED WITH THE MONEY NOW!!! ALL I DID WAS LOOK AT THE CLUB STUFF I DID NOT ORDER IT.THANK YOU
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wtf
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OUTRAGEOUS...WHAT A SHAME!
How could Amazon could get so low? Did they think that people are so stupid that they could get away with it?
I really hope they learn their lesson.
Raquel
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shipping club $79.00
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Very bad
Guys. They did not say it early.
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Thank You
Call to this no 866-557-2820 and get back your money.
Enjoy..
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I hate amazon now.
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amz primeshi 79$
Is there anyway to get my money back
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BS.....
Go to your account, prime membership, and then follow the instructions.
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AMZ Prime Shipping - WTF!
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I got hit with same charge
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$79.00 wth.
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Contacting amazon from Europe
this amount of money has now been charged to my credit card for two consecutive years, I only noticed it now (2009) and it seems the only option I have is to cancel my credit card!
I only shopped at amazon once a year ago and it seems the stuff I bought is going to cost me a whole lot more than I first thought. To try and get in touch with customer service I would need an email address, guess it will be more difficult to get the money back when I am in Europe and cannot call in by phone.
I must say I started hating this whole thing, and if the people at amazon.com has any interest in their future business they should take a look at this list of complaints and do something...?!
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Re: Contacting amazon from Europe
Followed that link and cancelled my current period of membership. Still paid for another period - and am curiously awaiting the result (will I get anything back and if so - when)
...
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Prime membership charge CON now in the UK
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$79 Out & In Again
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AMAZON $79.00 CHARGE
I CLICKED ON- YOUR ACCOUNT & NEXT SCROLLED DOWN TO SETTINGS. UNDER ACCOUNT SETTINGS I CLICKED ON MANAGE PRIME SETTINGS. SCROLL DOWN TO PAYMENT HISTORY & YOU WILL FIND MEMBERSHIP CHARGES THERE. NOT ONLY DID I FIND THE UNAUTHORIZED $79.00 CHARGE FROM TODAY BUT I ALSO FOUND ONE FROM LAST YEAR WHICH I CALLED AMAZON ABOUT & AM WAITING TO HEAR ABOUT THIS ONE. I HAD TO THREATEN THEM WITH A LAWSUIT SO WE WILL SEE. IN THE MEAN WHILE I NOTICED THEY TRIED TWICE TO CHARGE ME $79.00 ON JULY 10, 2009. IT WAS DECLINED BECAUSE I NO LONGER HAD THAT CARD NUMBER. ALSO ON JULY 10TH THEY SHOW THEY CHARGED MY NEW CREDIT CARD $79.00 BUT YET THEY ARE TAKING $79.00 OUT ON 17 AUGUST 2009. SO NOW I WILL HAVE TO INVESTIGATE MY WACHOVIA ACCOUNT FROM JULY 10TH. ALSO IT SHOWS UNDER MY AMAZON ACCOUNT THAT I AM NOT SET UP FOR AUTOMATIC RENEWAL. SO TELL ME HOW WAS IT THEY AUTOMATICALLY TOOK $79.00 FROM MY CREDIT CARD AS WELL AS TRYING TO ON A CREDIT CARD I NO LONGER HAD. AMAZON LOST A LOYAL CUSTOMER. WHEN I REALIZED THE PRIME CUSTOMER LOGO I THOUGHT IT WAS FOR GOOD CUSTOMERS WHO PURCHASED ALOT FROM THEM. NO MORE!!
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AMAZON $79.00 CHARGE
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YOU CAN EASILY GET YOUR MONEY BACK!!!!
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YOU CAN GET THE REFUND BACK
Anyways, I went to my Amazon account online and cancelled the membership along with calling 866-557-2820 to confirm it has ben cancelled. The call center was quite pleasant and was told that the refund will be back in my account within 2-3 business days.
Definitely call. I was pleased with the representative for AMAZON. I will remain a customer...for now unless something like this happens again.
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Amazon Prime Ship is a scam
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JUST CALL THEM
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Unauthorised charge by AMZ prime shipping of USD 79
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When you sign up for the trial period, it very clearly states that you will be automatically upgraded unless you acces your account (Account Settings - Manage Prime Membership) to turn off the automatic upgrade option.
I did get two $1.00 charges on my credit cartd account from Amazon (one of them was a prime membership charge). I just got off the phone with customer service, I didn't have to wait long on hold either, and the representative was very clear and helpful. I was told that Amazon charges a pending $1.00 for each order from their site as a way to check your credit (like how some bars charges a pending $20 to $50 on your tab to see if your card is valid enough but then goes away after a few days).
I was not charged $79, though my trial has not ended yet and I did already cancel/deselect the option for an automatic upgrade when my it does expire.
Overall, I have to say I will still continue to use Amazon though I do think it is a little inconvenient to charge pending amounts with each order made and to select out of the automatic upgrade. I think it should be up to the customer to validate/initiate that option as opposed to Amazon making that decision for us. It seems like a lot of havoc could of been avoided if they just gave the customer their freedom of choosing as opposed to letting us fall into the $79 charge and then having to retrace our steps and being refunded. But I digress, in my experiences with Amazon, they are always willing to deal with their mishaps so I have to admit, I'm still a happy customer.
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mad
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AMAZON robbed me of $ 79
ALL I DID WAS LOOK AT THE CLUB STUFF I DID NOT ORDER IT.
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It was easy
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Now what you can do.
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very bad behavior
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fraud
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Re: fraud
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Re: fraud
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SCAM
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Amazon Prime Shipping
AMZ*PRIMESHIPPI
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why was I charged for 79 USD for a club I never joined? thanks
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79USD
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79USD?
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$79.00
They take it right off
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Prime
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Amazon.com $79 shipping charge
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Amazon Prime $79 Charge
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$79 hidden charge
It was real easy to get it refunded too, this tells me that since I have been unable to find any legel suits brought against amazon about this club charge that they know they are screwing people over and as long as the one who call and get refunded for the frauduant charge, that there are many out there who don't catch on and amazon is richer for it.
Will never use it again
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This random $79 charge.
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amazon 79.00 fee
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Amazon Deceitful Scum
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Amazon
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Charge for shipping club
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Prime 30 day free trial
You took £7.99 March then again in April another £7.99 true you have just credited to me one of the £7.99 so infact instead of getting free 30 day free trial you have taken £7.99 in March for Prime
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shipping club
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Shipping club
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Theft
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shipping club
Mick Ross
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shipping club
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