Hertz Dinged For Misleading Online Promotion
from the details,-details... dept
What is it with companies who like to hide the real prices associated with contests and promotions in the fine print? Do they think that people won't eventually realize that the "promotion" is actually a ripoff and won't be pissed off at the company providing it? Yesterday we had American Airlines and their contest for "free" tickets that actually cost $800 per ticket, and now comes the news that Hertz has been dinged by the Advertising Standards Authority in the UK for a promotion where they claimed you could rent a car for £1, but the fine print showed it was really £26.85. What marketing person doesn't think so far ahead to realize that when the person who thinks they're paying the tiny amount (or getting something for free) won't be incredibly pissed off at the company providing the "promotion" when they find out how much higher the real price is?Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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No Subject Given
So in this case, we have "from as little £1 [sic] plus Location Service Charge", on which they expand later.
IMNSHO if you don't follow through to find how much the "location service charge" is, that's your own bad look-out. They've really been quite honest about naming a number, there.
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Re: No Subject Given
Just knowing about this would make me pay ANOTHER rental company MORE just so Hertz doesn't get my dollars.
Its like the plentiful TV offers for FREE stuff...with the tiny tiny fine print that can't be read unless you record it and pause it on an HD TV that says Shipping and Handling is 19.95.
Its "legal" but clearly designed to sucker you...if you STILL pay, then sure, its your own lookout. However, this isn't what the problem is...its the misleading (I say be stronger...call it "scummy") advertising that the company (or its marketers) feel they can get away with.
Do YOU like people TRYING to fool you?
Myself, I hate it...just because they aren't successful in fooling me doesn't make it OK to try it in the first place get it?
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