Where's The Checkbox For 'New FBI Computer System Is So Bad I Plan To Go On A Crime Spree'?
from the nice-work dept
Back in 2004, we wrote about how hundreds of millions of dollars had been spent over the previous four years on a new computer system for the FBI that apparently didn't actually work and was useless at finding terrorists. After that was announced, it still took the FBI another seven months before announcing they were getting rid of the system. After that, it still took another year for them to agree to spend hundreds of millions on a new system that won't be ready until 2009 at the earliest. Is it any wonder that FBI employees who are working on the computer system already feel the need to hack the system just to get some work done?If you're wondering how this all came to be, the Washington Post has now done an in-depth report on just how screwed up the process was for building the FBI's computer system. Basically, the FBI handed the project over to the government's favorite secretive tech supplier, SAIC. Rather than actively manage the process, they more or less let SAIC define what it should do. There's some disagreement over who made this decision, but it included having SAIC build a system from scratch -- rather than modify available off-the-shelf offerings (something the FBI insists it won't do this time). So, you have a government contractor given a multi-million computer project, little oversight and loosely defined objectives. SAIC did pretty much what you'd expect. They took a lot of money from the government (or, if you'd like, from the taxpayers), wrote lots of code, but didn't bother much to make sure it did what the FBI needed it to do. The best part of the article is the quote from a computer science professor who reviewed the system and noted the pure stupidity of trying to launch an entirely new computer system at once with no backup plan, rather than phase it in gradually: "A bunch of us were planning on committing a crime spree the day they switched over. If the new system didn't work, it would have just put the FBI out of business." Comforting, huh?
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you want to believe...
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That figures...
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all about requirements
now... its generally thought of as the "DEVELOPERS" (ie SAIC in this case) job to make sure the requirements are what they need.. but because of a little thing called "developer's ego" ...the blame usually gets (wrongfully) shoved onto the client (the FBI in this case).
get a new contractor.
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Re: all about requirements
Actually, blame goes both ways here. The requirements phase is one of the few phases where both the developers and the client basically form one team. It is both parties responsibility to make sure that what is in the requirements document is the actual system that the client wants. At the company I work for, the developers and the client sign off on the requirements documents before actual work begins.
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Re: all about requirements
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Re: Re: all about requirements
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Re: Re: all about requirements
Ultimately, the executive sponsorship and oversight of a senior official is necessary. And that person must really care. In this case, the project was poorly defined, but I also recall reading about successive changes in management. Without continuity, failure is almost certainly assured. Almost every software implementation I describe in my blog results from non-technical issues. Technology is not usually to blame.
Michael Krigsman http://www.projectfailures.com
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wow
This sounds like a collapsing empire, Rome, it got to big and before you know it, revolution, war, weak goverment. And it all shattered into a million little pieces.
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#4, I hope you're wrong, but I fear you may be right. USA (and possibly all of Western civilization, read: Europe) is showing all signs of peaking... that's a bad sign for everyone, not just us Americans.
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Doesn't really matter does it?
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Re: Doesn't really matter does it?
If not SAIC, who? ...Halliburton
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Feds Are Idiots
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Always wondered...
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Just use your head
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Suppose, i go out and hire a contractor to build my house, if it not upto my requirement, i will tell him to refund me or fix it, but with goverments, you cant say to the goverment that look, i paid for the system so if it is not working, fix it or refund my money (tax).
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DUUUUUH
If that doesn't fit the pre'reqs for THE PEOPLE to take back THIER COUNTRY, well folks, I dunno what does.
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Re: DUUUUUH
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I hope you all understand...
http://www.lp.org
Let's get rid of this wasteful government!
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re: wow
i thought that was the CIA.
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This project is NOT unique
http://projectfailures.com
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Re: This project is NOT unique
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Re: Re: This project is NOT unique
For example, check out this post from the Project Failures blog on the UK National Health Service debacle.
Michael Krigsman
http://projectfailures.com
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This site....
Than again, doing something on weekends that you do all week at work sux so I do understand, I just think a devoted blogger would post no matter the time or day.
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Re: This site....
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Re: Re: This site....
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Re: This site....
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automation at the fbi?
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it would have worked with the new SAIC OS
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Apologies to all.
So, I formally apologize to everyone who had to read my observation/complaint earlier. I did not mean any disrespect to this site, it's employees, or it's readers.
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bureaucracy
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fairtax! Fairtax!
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Fairtax my axe!
In large part, these choces are forced upon us by circumstance. And the circumstances are forced upon us because those in the middle (or poorer) class can afford only those things that are of marginal quality.
Which car would you think would break down more often - a Mercedes or a Subaru? Which TV would break down more often - an expensive model bought from a quality manufactrer or a Walmart cheapie? And which person, in the long run, is most likely to pay out more money in medical care ... a rich person who can afford thorough diagnostic and preventative care or a poor person whose HMO tells him to take a Tylenol?
Repairs and replacements of defective things is where the real money is made in the work-a-day world - something the rich have to worry about less often. And a tax on a person who needs to spend the lion's share of his/her income to survive will always be lower in real terms than the tax on a person to whom money is no object.
Income levels have never defined who was rich and who was poor. It's "disposable" income levels.
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Hah! Libertarians are going to save us! Hah!
The problem isn't which political party is running the show; the problem is with the piss-poor leadership running this country. I mean come on, what would you expect from President KooKoo Bananas and his lethargic Congress? This nation will not progress forward if we continually support candidates with regressive strategies.
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Candidate B?
But what does the American People do about it? We wrtie and complain online instead of taking up action. What action? That's up to you, but it's time to organize and take back OUR government. You know the one, for the people OF THE PEOPLE.
As of right now, unless you are one of the elitist, well funded figure of a local community, you'll never get your foot in the door. The most you can do at that point is vote, and we've seen the crap with the e-vote machines.
The time has come and passed to accept ANY CURRENT POLITICAL PARTY. PERIOD. No, it is time for change. Now, who's going to peel thier asses from thier computer chairs to march on Washington? Exactly... NO ONE AT ALL. We've already been molded into a subserviant society with no inspiration for change, but only the will power to bitch about what we wish we could change.
I hate having to be carefull with my words also. Half of what I just said was rethought and reworded for FEAR that I could somehow be branded a potential threat to the state. Someone get me a bucket, I'm going to be sick.
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It's *only* benefit is a permanent medical note available worldwide, but the interface is clunky, written by eggheads, not doctors, and most doctors have resorted to simply free-texting their note, bypassing the very reason the program was written. Better programs were available by private commercial enterprises, but NOOOO, the government had to write it's own program.... yea right!
Ain't big government grand?
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new IT systems
grammar and literacy of the
commentators here, it appears
that neither the private community
or the government is to be trusted
with building large systems any more.
It appears to me that the quality of IT,
and many other areas of engineering
have declined in recent years; primarily
from bad management and communications.
I am advising my children to avoid
programming and IT in their career plans,
since american managers have made it clear
that that will be a rather undesirable
skillset in the coming decades....
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Re: new IT systems by so
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Re: Re: new IT systems by so
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It is clear that big project like this should take at least two consulting companies to deploy, at least one to implement and one to audit and back up the implementation if things do not work out. Dang, FBI should hire me to be their CIO, lol
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Maybe Hollywood
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The usual
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huh?
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