Once Again, RIM Blames Upgrade For Outage; Time To Do Weekend Upgrades
from the just-a-suggestion dept
Last year when RIM's Blackberry service had a major outage, the company blamed a software upgrade, which made many folks question why RIM would be doing a major software upgrade in the middle of the week. Since most Blackberry users are corporate users, it would seem to make sense to do upgrades over the weekend -- or at least late at night. So, with this latest outage, it's a bit surprising to see RIM fall back on the old "software upgrade" excuse again. The company doesn't say that's definitely what happened, but suggests that's what caused it, failing to explain why the company would run an upgrade in the middle of the afternoon on a weekday.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Filed Under: blackberry, outage, software upgrade
Companies: rim
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Sometimes, not all is what it seems
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Blackber-CARRIER LOST
Well, that's what the text message told them to do!
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Testing?
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Re: Testing?
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Upgrade at night
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yawn
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The reason to update on weekdays is ...
When you upgrade during the week and something breaks people aren't completely cut off, they just have to accomplish it without the BB.
Also, everyone talks about the "massive outages." Although it was massive in terms of the number of users cut off, RIM has an outstanding uptime record. Whether it's the most efficient set up or not, to handle that much traffic 24/7-365 with only one big outtage a year is nothing to be alarmed about. I heard that on the radio yesterday and just thought I'd add it to the discussion.
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Rediculous
It doesn't sound like they have a clue.
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Single Point of Failure
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Re: Single Point of Failure
Absolutely. I can't believe any competent IT person would recommend these things. All email going through another company's network.... no thanks!
I love how people tout the "end to end encryption" on Blackberrys, I wouldn't call an encrypted connection terminating at a foreign company "end to end".
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