Canadian Insurance Company Snooped On Jurors Insurance Claims During Trial

from the that-seems-bad dept

We've seen it over and over again -- when people have access to large databases of information, it's almost impossible for them to resist the temptation to abuse the info. The latest example comes via Michael Scott, who points us to the news that the Insurance Corporation of B.C. (ICBC) was caught checking its own database to examine the claim histories of potential jurors in a trial in which the company was involved. Not surprisingly, this is a massive breach of Canadian privacy laws and also raises questions about the jury itself. The judge in the case is now trying to find out if ICBC has done this in other cases as well. ICBC seems to be bending over backwards to say this won't happen again and that it's put in place safeguards, but it's not clear why it happened in the first place.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team

Filed Under: canada, insurance, jury, snooping
Companies: icbc


Reader Comments

Subscribe: RSS

View by: Time | Thread


  1. identicon
    CleverName, 18 May 2009 @ 5:19am

    Business As Usual

    1) Why did the defense not ask that question of the jury during the selection process ?
    2) Why is the privacy of the employee who performed the access more important than that of the victims ?

    link to this | view in thread ]

  2. identicon
    Anonymous Coward, 18 May 2009 @ 6:02am

    ...but it's not clear why it happened in the first place. You are kidding, right? It is clear as the size of the potential jury award in the case. The motive is money. Someone high up in the leadership new the data was there and ordered someone to mine it.

    link to this | view in thread ]

  3. identicon
    NullOp, 18 May 2009 @ 6:46am

    No Surprise...

    Yep, when given the opportunity companies/governments/people will invariably snoop in the data. Its not a maybe, a possibly or perhaps. Its a sure thing. That is why people should be very concerned about entities holding large amounts of personal data. Especially governments and insurance companies. These groups in particular feel like they are exempt from any laws concerning privacy. The only real "cure" for it is prison for the offenders and perhaps the CEO. This problem is only growing worse as the data available grows. Don't doubt your data will be snooped/analyzed at some point...

    link to this | view in thread ]

  4. identicon
    BB, 18 May 2009 @ 6:55am

    Blackberries in the courtroom

    I remember my first introduction to Blackberries - in court at the jury selection part of the trial. As the name of the prospective juror was announced there was a flurry of blackberry activity, and before the prospect was sworn in, a complete background check was completed and presented to the attorney's own blackberries...

    link to this | view in thread ]

  5. identicon
    Anonymous Coward, 18 May 2009 @ 7:03am

    Bah! None of you are getting the real reason behind all of this. The company just wanted to make sure everyone was getting the lowest rate possible and anyone on the jury not in their database they would sent a flyer to their house and advertise some of their low low rates :D

    link to this | view in thread ]

  6. identicon
    Anonymous Coward, 18 May 2009 @ 7:34am

    Electronic Medical Records anyone?

    link to this | view in thread ]

  7. identicon
    bob, 18 May 2009 @ 8:49am

    I know how to stop this

    Make ICBC pay 1 million dollars to each and every one of the jury pool, for that trial.

    link to this | view in thread ]

  8. identicon
    Baloney Joe, 18 May 2009 @ 9:10am

    but it's not clear why it happened in the first place.,



    Really, it's not clear to you? It's pretty clear to me.

    link to this | view in thread ]

  9. identicon
    Kevin M, 18 May 2009 @ 9:36am

    Michael Scott

    I thought Michael Scott ran a paper company.

    link to this | view in thread ]

  10. identicon
    Juan Monico, 18 May 2009 @ 9:56am

    Re: ICBC

    This is even more outrageous when you realize that ICBC is government owned, is the agency that issues vehicle registrations and license plates for the province and is the only legal source for government mandated automobile insurance.

    link to this | view in thread ]

  11. identicon
    Anonymous Coward, 18 May 2009 @ 11:10am

    Figures... Stupid Canadians.

    link to this | view in thread ]

  12. icon
    woodbomb (profile), 13 Jun 2009 @ 2:35pm

    Re: Blackberries in the courtroom

    In which jurisdiction did this occur? (And ~ when?)

    link to this | view in thread ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.