SitePoint: Rather Than Freaking Out Over Piracy, We Decided To Adapt
from the good-for-them dept
AnonJr alerts us to the news that publisher/media firm SitePoint, has decided to do away with the passwords on the PDF versions of its books, noting that it seemed to only serve to piss off customers:In the 18 months I have worked at SitePoint, barely a week has gone by where I have not received at least a couple of emails from customers questioning the logic behind our password protection policy. My response, based on the SitePoint philosophy, was always that we were taking an ethical (if largely symbolic) stance on the piracy issue. But how long could we maintain that line while simultaneously placing primacy on the customer experience, as all the while more and more requests to remove password protection poured in.Kudos to another company recognizing that pissing off your best customers is hardly a way to run a business.
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Filed Under: adapting, customers, ebooks, markets, passwords, pdf
Companies: sitepoint
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Re: requests "pouring in"
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Re: Re: requests "pouring in"
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FAIL! FAIL! FAIL! FAIL! FAIL!
Preemptive FAIL!
Sorry about that, hopefully I've helped fill the quota of commenters saying retarded stuff and then saying the word "fail".
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Re:
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How worthless?
It can be defeated with /Notepad/ of all things. Just turn the PDF into a PostScript (.ps) file, open in Notepad, and search for the word "eleven".
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A good start
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