Reuters Social Media Policy Gets It Half Right, Half Wrong
from the scoop-de-what? dept
Just a couple of months ago, I wrote about something that I thought was really impressive by Thomson Reuters. A Reuters blogger wrote a blog post on his official Reuters blog questioning Reuters itself after rumors started spreading that the company had spiked an article after pressure from the article's subject. Now, the two stories might cancel each other out in some way. Spiking a story based on pressure from the subject is bad, but allowing an employee to publicly question the action on a company blog shows an openness that I thought was impressive.However, with the release of Reuters' new social media policies, it looks like the blogger, Chris Clair, would have broken one of the new rules:
The advent of social media does not change your relationship with the company that employs you -- do not use social media to embarrass or disparage Thomson Reuters.Then there's this:
We're in a competitive business and while the spirit of social media is collaborative we need to take care not to undermine the commercial basis of our company.The thing is, since you are in a competitive business, it's worth noting that all of your competitors are trying to "undermine the basis" of your company -- and thus it tends to be better to undermine yourself before someone else undermines you. So, while I understand why Reuters would say the following about Twitter usage:
As with blogging within Reuters News, you should make sure that if you have hard news content that it is broken first via the wire. Don't scoop the wire.It doesn't really make much sense. It also goes against what some at Reuters have successfully done. You can still "scoop the wire" and then publish a full report on the wire. In fact, if you use Twitter correctly, you can build a lot more interest in the upcoming full story.
While there are plenty of reasonable and useful suggestions in the Reuters social media policies, some of it seems to go against what Reuters own Editor in Chief, David Schlesinger, said just last year:
The old means of control don't work.
The old categories don't work.
The old ways of thinking won't work.
We all need to come to terms with that.
Fundamentally, the old media won't control news dissemination in the future. And organisations can't control access using old forms of accreditation any more.
Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Filed Under: disruption, journalism, policy, reporting, scooping, social media
Companies: reuters
Reader Comments
Subscribe: RSS
View by: Time | Thread
[ link to this | view in chronology ]
Re:
I tend to agree that they're better than almost anyone. Though, does the Guardian in the UK count? The Washington Post has some possibilities as well.
[ link to this | view in chronology ]
Re: Re:
Guardian is definitely up there too. WaPo is so chock full of business instinct that I guess they are a good bet as well - I just feel like they are adapting with begrudging pragmatism, while Reuters is embracing the mechanics and the ideology of the revolution with open arms.
[ link to this | view in chronology ]
Re: Re: Re:
Don't know how that could be objectively judged though...
Guardian is definitely up there too. WaPo is so chock full of business instinct that I guess they are a good bet as well - I just feel like they are adapting with begrudging pragmatism, while Reuters is embracing the mechanics and the ideology of the revolution with open arms.
Yeah, good point on the WaPo. And as Jay Rosen has been pointing out lately, WaPo recently decided to let the print people win, and pushed their digital people out... so looks like they just went the wrong way.
[ link to this | view in chronology ]
Re: Re: Re: Re:
I really dont have much hope that any of them will survive. When papers that deal in business news start folding its a sure sign that the entrenced "offical news" mind set doesnt allow for change. NPR, BBC and university news are the ones I see surviving.
[ link to this | view in chronology ]
Don't scoop the wires
[ link to this | view in chronology ]