DailyDirt: People Are Stupid, So They Don't Question Sky Law...

from the urls-we-dig-up dept

Mon, Nov 21st 2011 5:00pm — Michael Ho

If you're traveling for the upcoming holidays, you might think that a "passenger bill of rights" is supposed to have kicked in already, so you don't have to worry about being stuck on a plane sitting on the runway for more than 4 hours. That probably won't happen, but if the weather is bad, be prepared to have your flight canceled instead. Here are just a few interesting links on airline operations.

A while ago, an open letter to American Airlines pleaded with them to re-design their website. A few years later, it looks like aa.com has become a bit easier on the eyes. (Too bad Mr. X had to be fired in the process, though.) [url]
Ryanair got some attention for floating the idea of in-flight porn. But any flight with an internet connection already has porn... [url]
The US govt has issued its first hefty fine ($900,000) for an airline keeping passengers waiting for more than 3 hours in a plane. However, airlines are simply canceling a lot more flights to try to avoid these kinds of penalties. [url]
To discover more interesting business-related content, check out what the deal is on StumbleUpon. [url]

By the way, StumbleUpon can recommend some good Techdirt articles, too.

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Filed Under: airlines, customer service, traveling
Companies: american airlines, ryanair

3 Comments

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Anonymous Coward, 21 Nov 2011 @ 6:05pm

Gotta love the unintended consequences
Canceling flights doesn't sound like a bad call to make. if there's a chance that my flight is going to be delayed for 4hrs, I wanna know and airlines are usually pretty bad about giving passengers definite answers. This way, at least fliers will get a definite answer and be able to arrange for other means of transportation, if possible.
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Anonymous Coward, 21 Nov 2011 @ 6:21pm

regarding in flight porn. I once took a flight from Barcelona to Rome and the in flight magazine had adverts for phone sex. That struck me as amazingly bad placement as they are reaching some of the only target market that was completely physically unable to make use of their service. Kudos to the magazine sales person though.
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- Michael Ho (profile), 22 Nov 2011 @ 12:05pm
  
  Re:
  Any memorable ad is likely a good one..? (unless it's easily mis-remembered to promote competitors instead -- like the battery bunny that people seem to think is an ad for Duracell instead of Energizer.)
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