VW Will Block BlackBerry Email When People Are Off Work. Isn't That When It's Most Useful?
from the hmm dept
This is a bit odd. It appears that, as part of an agreement with its workers in Germany, Volkswagen has agreed to turn off BlackBerry messages to workers while they're away from work. Basically emails will stop going to BlackBerries a half hour after they leave work and won't come back until a half hour before they come back in.Of course, it seems like if they don't want people to access emails while away from work there's a simpler solution: don't have workers use BlackBerries. Just saying.
The idea here is to keep employees from "feeling chained" and allowing them to enjoy the life part of the work/life balance. And, as we've discussed in the past, the blurring of the work/life balance is definitely an issue that some people need to deal with. But I have difficulty seeing how this helps in any way. In my experience, being able to access emails while not at my desk and in off-hours actually helps keep the work/life balance, since stuff doesn't pile up at work.
Years back, in college, I actually spent a lot of time studying how labor relations worked in Germany, and unions there tend to have a lot more say in how companies operate, to the point of being on councils with management making these kinds of decisions (it's a lot more partnership oriented than the US adversarial model). In many ways that's a good thing. Having management and employees working together to take on challenges, rather than just being at each other's throats, definitely has its advantages, but it can also create some wacky outcomes... like this.
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Filed Under: blackberries, email, germany, work life balance
Companies: volkswagen
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union mentality
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Re: union mentality
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Re: union mentality
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Re: Re: union mentality
It was so grand for the Irish immigrants working in the coal industry.
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Re: Re: union mentality
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Re: Re: Re: union mentality
What's even more scary to me is how many unions are now being created and controlled by the companies themselves. I remember one of my first interviews in which the boss explained that his wife was the union president and would be deducting 12% of my pay cheque for union dues. I was young and desperate so I took the job but only for a couple of months - long enough to determine that the situation was exactly the way it appeared.
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Re: union mentality
While the German model is based more on partnership than the adversarial role of the US, US or Canada, Germany still has strikes, still has lockouts and still has serious differences of opinion.
I doubt very much that VW or their union is terribly concerned about who might get hobbled in all of this. VW has top see a serious upside to this as work-life balance has become a large issue in Germany and is moving into the political realm.
Finally, as a union acitivist and rep for years I'll fill you in on a couple of details, if I might.
(a) Ambitious workers ALWAYS stand out, brown nosers do too. Their coworkers and management (if it has any sense) promotes the former and leaves the latter where they are.
(b) Workers who know their stuff and go "the extra mile" during working hours are more efficient and effective than the majority of those who take it home. People in sales positions excepted because of the realities of their work.
(c) union shops are nowhere near as egalitarian as you think they are. A wise manager let's the coworkers deal with the incompetent and lazy (that includes the brown nosers) who will push then out quickly enough without a boss having to read up on labour law to figure out how to fire someone and make it stick. (Most haven't a clue.)
Then there's the folks whose work-life balance is seriously out of whack. In the long run most of them will cost their employers a ton of money as later on in life they will be the ones taking things like stress leave, show an inability to make important, critical decisions because they'll freeze on something, are far more likely to cause accidents and injuries in an office environment that will send people home with broken bones and what have we and in a plant or outdoor environment accidents leading to serious injury or death as they're totally and completely burned out.
That's where the join union-management interest comes in. As a safety and health co-chair for 20+ years of my working life I can tell you these are the people who cause us the most grief and most concern.
All that said, I don't see how turning off a blackberry is going to change anything. These people will take paper home with them, work longer hours in salaried positions and "free" overtime in hourly rated ones and not much will change. Except, perhaps, to add stress to their already stressed out lives.
And people with out of whack work-life balances cause more problems and issues as well. Overall they're more likely to succumb to addiction (hell, they're addicted to work already) which brings on a cluster of other problems which union and management then have to deal with.
Lastly, these folk, because their identity is so wrapped up in their work and who they work for, that they are by far the most likely to be the ones you read about who retire at, oh let's say, 65 and are dead by 65 1/8th.
Like I said. Turning the blackberry off won't correct a badly distorted work life balance. It'll stress those who have it even more and simply drive them into finding ways around it. Say like telling contacts to email them at badlystressed@gmail.com after hours an email address they monitor on their personal blackberry. Won't solve the problem at all.
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Re: Re: union mentality
[i]"The idea is to keep employees from feeling chained to their smartphones, and to send a message to bosses that it’s not reasonable to expect employees to be reachable at night, according to the Allgemeine Zeitung."[/i]
So, yeah, what you said, but the point was to stop badly stressed people from effecting others with their bad management.
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Couldn't it also be that the different models (you mention) lead to equally "wacky" decisions (in whose opinion?). And the only real difference is a cultural one in how people operate in the face of conflicts.
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Re:
Prior to that Germany's record in industrial relations was as bad as anyones.
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Here's a novel idea
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Re: Here's a novel idea
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Re: Here's a novel idea
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Re: Re: Here's a novel idea
I don't know, but after reading that quote it seems to me that the problem was with management sending emails to their employees. Instead of disabling the blackberries, just tell your managers to stop sending emails after hours. Goes right back to my original point.
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Not allowed to bring your leash home
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Re: Not allowed to bring your leash home
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Germany's unique labour laws
I suspect the hope of the western Allies like the USA, Canada and the UK, to a lesser degree France, who didn't have much of a say in those things, that this would be model for their own countries.
(Canada had the third largest army in the Allied invasion of Normandy, the third largest air force and the third largest navy in the Atlantic theatre specializing in sub detection, tracking and sinking for convoys and sea born troop landing picket duty. We can still find a single sub in the Pacific given enough time. ;-) )
Anyway the point is that the labour relations system in Germany isn't one of long standing culture but one of losing a war where practically the entire infrastructure of a country was destroyed.
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Re: Re: Not allowed to bring your leash home
I can see their reasoning and I agree and disagree at the same time. While there are the sensible ones that will simply shut down their phones when they want offline time (I even have my own personal number and nobody besides friends and family have it) there are some ppl that will stay hooked to the point that it will harm them.
I think the best solution would be to educate your employees, specially those that seem to be unable to disconnect.
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Re: Re: Not allowed to bring your leash home
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Experiment
It kind of reminds me when I heard a lot of large companies were requiring that employees actually use their vacation time rather than cashing it in, or just letting it accumulate. They wanted their employess to rest from time to time as they found it aided their quality of work and general demeanor.
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Re: Experiment
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How Unamerican!
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Re: How Unamerican!
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Re: Re: How Unamerican!
Wagen = car
They are commies!
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Work//Life Balance
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Seriously...
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Re: Seriously...
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Re: Seriously...
There's a simple solution to your problem. Direct your browser somewhere else if you don't like the post. No one forced you to read this or to make your useless comment.
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Re: Seriously...
That would be news worthy at 3am in California we get nonstop infomercials. I so wish we just had the end of day snow & tone from long ago. I do not need to "Just set it and forget it!".
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Re: Seriously...
Go soak your head.
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Re: Seriously...
First, it's an opinion piece. Second, it is worthy debating over 1- the real impact this decision might have, specially considering that it's a high profile company (and likely to be followed by others) and 2- the overall impact of our more and more connected lives.
Ever thought about what would you do without your precious internet for a month? I thought not.
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Re: Re: Seriously...
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Re: Seriously...
We need to be on the same page and any cursory review of the answers posted here will show that we are not.
People don't understand why employees would need such hard lines and there is good reasons for it even though it may be detrimental for work.
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Re: Seriously...
Now for the important question for you: What is Kim Kardashian wearing now?? And is she as fat as she looks? Inquiring minds want to know!!!
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I've been doing this ever since I started syncing work email on my personal phone.
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Shaking head
Now in the case of an hourly employee, we just had a situation in my company where hourly employees were trying to claim overtime due to responding to emails/calls after hours. He he. So we just took all their phones and enacted policy that hourly employees are not to have company provided phones anymore.
My first really well paying job with a plumber at 18 was 60, 70, 80, and sometimes 90 hour weeks. Suck it up Amerika and get back to work.
See what happens when tree hugging hippies became CEO's.
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Re: Shaking head
Misspelling of America aside, VW is a German company. Your rant is misdirected.
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Re: Re: Shaking head
When I am thinking of fat lazy fellow Americans it becomes Amerika. Spelling? Really? Never seen it spelled that way before? Haven't spent much time on the intertubewebs have ya?
I have heard all of the work life balance, and healthy good life blueprint crap these tree hugging hippie CEO's are spewing nowadays. I stand by my original statement. SUCK IT UP AND GET BACK TO WORK AMERIKA. And if you have to take 70, 80, 90 hours to get er done then f'in do it.
Despite popular belief, we are all not fat lazy Americant's.
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Re: Re: Re: Shaking head
I have and I kept up for a year before giving up, heck I was so tired all the time I couldn't think straight and several times I just fall asleep where a sat down, and the focker would still call me to ask questions.
There was something wrong, if anybody woke me up 10 minutes earlier I would complain loudly and with extreme prejudice, 10 minutes of sleep was actually important to me at the time, very, very important.
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Re: Re: Re: Shaking head
Office workers fare no better, bosses expect things and they want it now, I saw this engineer once receiving a direct order to learn CAD in one week or else, I felt sorry for the guy and happy I was not employed by those people, is good to be a subcontractor sometimes.
Not to mention the differences in work style, somehow and English worker managed to kill himself in an inkjet producing machine, there are no parts capable of crushing a man skull, heck there is no space to put your head inside the jigs, but somehow he managed it and got his head crushed, every other manufacturing plant got a memo detailing how it happened and to revise security protocols, is not like he was operating a CNC machine, and got his hand stuck or got inside to clean one to have some prankster push the start button not realizing that once the machine was operation it wouldn't stop, carving the person inside to pieces, or when you are tired and doesn't notice that somebody is in the material elevator of a foundry furnace cleaning it and you hit start and the guy has to jump from the second story breaking his legs in the fall.
I read on Boing Boing the letter of a researcher employer stating what was expected of the researcher employee.
http://boingboing.net/2010/06/25/i-have-noticed-that.html
Fascination with weekends was not in there anywhere.
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Amerika
Sounds like that's how you want it - then again some people like to suspend themselves with meathooks (it's a sex thing).
Choose for yourself - don't try to subject the rest of us to your perverted worldview.
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Re: Shaking head
At the end of which you're seriously going to tell me you could remember your own name much less the tools and skills of your craft?
Sorry, I have to call bullshit on that one.
And, thank God, I was never around any of the work you did at any point on a Friday much less Friday afternoon. Particularly if you were installing a hot water heater.
What you're claiming is just not physically and mentally possible. Particularly for a tradesman or craftsman. And plumbers are both.
And as my employer wouldn't pay me to answer calls after hours I didn't unless the call came from my boss. That was it. And the moment I picked that phone up my OT clock started to run simply because at that point I knew it was a genuine emergency and not something some brain dead dispatcher thought might, could be, just possibly was an emergency.
And if they didn't like that they could take the cell back. Mine and about 3600 others. Funny, they never did. So be proud of yourself for taking their phones away if you want. Yah don't pay the freight for the hourly rated dudes like me, ya don't get answered. Simple.
You're as full of it as my father was when he told me about walking barefoot in the show up to his hips to get to school when he was a kid back in Edmonton at 40 below.
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Another solution?
Works well.
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People don't get it
In my environment, people go on vacation and ask how they can access their work computer/network remotely from a hotel and I wonder why the hell they bothered to take a vacation...? The interesting thing is, these same folks are older and single. You wonder why...? Seperate work from personal life...
Something individuals need to understand is that a balance is needed, something VW certainly seems to understand. I don't need to be notified that something's going on after work, I don't CARE to know. I am a salaried worker. I don't get paid more, and I don't get paid less, whether I work late, or whether I work early. No one gives a crap. So, my personal time is MINE, not my company's time.
As far as the comments "why bother with a blackberry"... some people's jobs are to be on the road and visit remote locations. A Blackberry is a perfect tool for staying in touch DURING WORK HOURS, not while that someone is at a bar later that evening while relaxing and picking up singles.
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Re: People don't get it
Sorry but if I see an INR for one of my systems I want to make sure I know exactly whats going on. Because in the end, I am still responsible for those systems. Some of us still take pride in our work. Some of us still put teamwork high up in the priority list. (Not to imply you dont)Just because I am not at work does not mean they dont need my help.
Just want to put in your 40 and collect a check? Well thats ok, but dont cry when you get 1 or 2% for a raise. Dont cry when you get passed up for another position you really wanted. Dont cry when your job gets outsourced to third world countries where they will work twice the hours for half the pay.
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Re: Re: People don't get it
Everyone has their own rhythm and that rhythm should be dictated by the weakest link in the chain not the strongest, else people start shooting others, committing suicide or giving up.
No matter how much you work, outsourced work will always win, with the salary any one makes in a developed country they can hire 10 guys to do the same job and they don't need to work as hard they actually don't work that hard, those things you see on TV are propaganda, if you visit the factories and offices you will see something different, unless you are in Germany or Japan the 2 most hard working people I have ever seen, I don't think that there is anybody in the world more hard working and still, they all get outsourced too, is not about how hard you work, but how you work and for how much, ten people working the same job of 3 others for the same amount of money will always produce more no matter how much you try hard.
Raise should be in living quality not in salary, at some point economic growth stalls and goes down, it can't grow forever that would mean our extinction just like yeast kill itself in the process of expanding their numbers.
That is why I love open source it keeps things local with a global brain, everybody contributes and everybody use that locally to make a living, the other part of the puzzle is how to make a living without using much money, the important part is having everybody working and creating wealth, work is all that matters, not the salary, the money doesn't create wealth it enables wealth because it makes people work and produce goods and services, but it has downsides that were never addressed.
Also once you are out of the office you should stay incommunicable with work, not because you don't care but because if you are anything like me, it will consume every living part of your life, there needs to be limits and a growing number of people have noticed that we may have reached the apex of the working frenzy, there are just so many hours in a day and so much one can do and learn to trust others and let them deal with the situations that arise, yes this makes you vulnerable to what others may think of you, that is why mandated hard lines are not a bad idea.
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Re: Re: People don't get it
You do realize everyone except your boss thinks you're a self-important douche, right?
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Re: Re: People don't get it
I have personally worked 90 hour weeks and enjoyed it; I have also worked 90 hour weeks and nearly been killed because of the complete exhaustion it caused. For me a major factor was the type of challenge and the variety of work involved. The point is that individual situations create different results.
In your case you enjoy the challenge and responsibility of taking your work with you. Other people - especially those with less challenging jobs - simply become burned out when they do that. In my case I always like to take my career home with me, but not necessarily my job. Then again I am able to distinguish between important and unimportant work, and I am willing to tell my employer to shove it if I feel my dedication is being abused.
The question isn't simply what our personal experience indicates, but what is best for the majority of workers. That is something I suspect will vary greatly from company to company and from job type to job type.
Aside from all that I agree, anyone who just wants to put in a basic 40 hour week also shouldn't complain when they get passed by for promotion or pay raises. Especially if they also refuse to take their career home with them (a pet peeve of mine is people who insist on learning only the barest minimum needed to complete their day-to-day job - come on, I understand not wanting to take the companies overload of unfinished work home with you but the career is yours!).
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Re: Re: People don't get it
But I'm not going out because some poor manager of some small company's single phone isn't working in the middle of the night cause he knows someone who knows someone. There ARE priorities you know.
Good lord, I'm glad I don't work for you. And no, I never did do my 40 and out. By the same token I was never expected to work myself to exhaustion to the point where my work was complete junk. I earned my pay and I made my employer a ton of money while I did it.
You, on the other hand, seem to want your employees to work till they nearly drop so that your company has to go back again to fix it again..something that takes three times as long as it would done right the first time by someone alert and awake. So I'm also glad I'm not your customer.
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I worked under such conditions is no fun at all.
It is one thing to do it voluntarily is another when there are expectations, and to be honest most employers will expect you to be there when they call.
This reminded me of a comment Mike did a while back, when he told of a experience of his with someone that was looking for a job and he though "Gee, if the guy doesn't bother or don't have the imagination to set an appropriate time for meeting why should I help him?"
From my point of view Mike at that moment was doing the exact same thing the other person was doing and that is not being considerate of others, not on purpose but a natural egoistical tendency that we all have, added with our own inability to imagine every scenario possible for why things happen, the guy was unemployed he had all the time in the world, he wasn't living under pressure he probably didn't have the experience necessary for knowing he needed to consider that others may not be as relaxed with their time as he is and so forth and he decided right there and then he wasn't going to put much effort to help that guy.
This is the why hard limits may be a good idea for employees, it may have negative effects on the work, but it does protect people from those high expectations that we all have and would merciless dish out to others without thinking about it.
ps: I'm not using a "Mike story" to attack him, just using one that anybody here have more chances of remembering and it is personal, it drives the point more effectively, it makes it real, not something theoretical.
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Re: The client from hell, huh?
I learned very quickly when email came in that EVERYONE considers their message URGENT!!!. (Exclamation points deliberate.)
Soon I filtered my mail by who sent it. And they had a limited number of times to send me stuff that was a complete waste of my time before they were piped off to what, in Linuxland is called /dev/null.
Now, with your client I'd have let it sit there till it was time to go to work again, check the site with IE, FF, Safari and Chrome and then called her to ask if it was worth it to waste my time on this and remind her that my time is worth money. Politely, carefully and with respect by to make sure she got the message. If she wanted to cease to be my client at that stage I'd shake her hand, wish her well, point out the early termination penalty clause in the contract we signed and leave. Head down to Tim's, grab a coffee and doughnut and cheer at the top of my lungs. Clients like that cost money, the aren't worth keeping. ;-)
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