FCC Comment Page Buckles To Its Knees After John Oliver Asks Everyone To Comment
from the coincidence-or-not... dept
On Monday morning, we wrote about John Oliver's brilliant report on net neutrality, which ended with a stirring "call to action" for internet commenters to tell the FCC why it should preserve a free and open internet. If you somehow missed it, here's the clip again:
We’ve been experiencing technical difficulties with our comment system due to heavy traffic. We’re working to resolve these issues quickly.
— The FCC (@FCC) June 2, 2014
We’re still experiencing technical difficulties with our comment system. Thanks for your patience as we work to resolve the issues.
— The FCC (@FCC) June 2, 2014
Either way, the irony of the FCC having trouble under heavy loads concerning net neutrality was not lost on many people, who didn't miss the opportunity to tweet some replies mocking the whole net neutrality proposal.
.@FCC can I haz priority access?
— Falk Steiner (@flueke) June 2, 2014
@FCC Don't worry. If you pay $8M more to Comcast you might get a better connection. They might even throw in a $4M/m server lease agreement.
— Richard Risner (@Kowder) June 2, 2014
@FCC Maybe because you servers are running on the "slow lane" internet? Since when do you read comments that dont include cash bribes?
— Mark Rodgers ツ (@KC8GRQ) June 2, 2014
.@FCC You didn't save the "fast lane" for yourself? How sweet. https://t.co/BCSSbwhV1H #NetNeutrality
— Daniel Wallen (@TheWallenWay) June 2, 2014
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Filed Under: comments, fcc, john oliver, net neutrality, web hosting
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FCC website
FCC Establishes New Inbox for Open Internet Comments - openinternet@fcc.gov
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Re: FCC website
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Re: FCC website
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Misinformed jokes
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Re: Misinformed jokes
I am not sure that this accomplishes anything. Oliver's report, while entertaining, contained some pretty big factual errors. As an example, Comcast did not downgrade or block connections that would have allowed more Netflix onto their network (as one of their peering providers suggested) but rather stopping ADDING extra bandwidth to support Netflix business model, which is incredibly expensive for an ISP to support. The alternative would be high customer rates for service, which everyone would yell about.
Doing what amounts of a very distributed denial of service on the FCC website as a publicity stunt really doesn't advance things.
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Re: Re: Misinformed jokes
Comcast has mystically (read: Monopoly) found a third option whereby Netflix builds the CDN that improves service that Comcast is supposed to be providing its customers, AND CHARGES Netflix for the privilege of delivering content that competes with Comcast's offerings.
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Really, you are going to use a Technicality to absolve Comcast? Comcast collects fees from the customers using their services. Those services were advertised with a certain bandwidth in mind.
They do not owe anything to Netflix, but they do owe it to their PAYING customers to provide the bandwidth they are PAYING for!!! If they need to raise rates then so be it, that is the competition in the market that should be there!
We are moving to a future where we will consume even more bandwidth for content only being slowed by the MafiAA's. You need a reality check because you simply do not understand this yourself! Comcast either needs to keep up or get out of the game and stop BUYING the legislative process to legislate a better business model for themselves!
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To blame the website owners is disingenuous.
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We need the FCC to get out of the way of competition and let them compete, not carve out little monopolies here and there.
I want the choice between Verizon, Comcast, TWC, AT&T... that way I can switch when necessary.
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"If they need to raise rates then so be it"
My point is any claim that they need to raise rates to improve infrastructure is bullshit when they are asking the public to allow them to spend $45 billion on buying TWC.
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Whatever just has to disagree with everything written here. He's kind of the latest version of The Anti-Mike.
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*hangs head in shame*
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So the city / county says we can build new roads, but we will have to increase taxes. Nobody wants a tax increase. The solution is for the mall operator to pay for shuttle buses to get people to it's mall, or to pay to help build out the roads.
Comcast didn't do anything bad - they just didn't build a whole bunch new network to try to support someone else's high demand product.
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It is absolutely the case.
"It's much more like Netflix built a mega, mega, mega mall and drive thru which has driven traffic well beyond what the road passing by their new mall can handle."
Each customer is paying for a set connection. So if each customer pays for a 10Mb/sec connection and comcast has 100 customers and each customer is using 10Mb/Sec comcast will have to transfer 10Mb/sec * 100 customers = 1000Mb/sec = 1Gb/sec of data through it's network. Now when it comes to nodes not in its network it doesn't matter where that information comes from, be it from Netflix or Youtube or a combination of Netflix and Youtube. The amount of data being transferred is the same and shouldn't matter to comcast. If Comcast can't transfer the necessary data then that is false advertising to the customer. They could either upgrade their system or advertise a lower speed.
But the real problem here, as pointed out in the video, is a complete lack of competition. The ISP's have rigged the system to avoid multiple ISP's from competing in the same areas as even they have admit to when they claimed that the merger won't affect competition any because we're already in a state where the system is rigged to avoid any competition. This should violate some anti-trust laws if politicians and regulators weren't so bought and paid for.
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Dammit to hell CAR METAPHORS DO NOT WORK ON THE INTERNET!
Geezus.
The Internet is a series of lanes now? REALLY?
Comcast is ALREADY PAID to get people to the "mall." It doesn't matter how popular or busy the "mall" is, you pay for connection at X speed. PERIOD. It is up to COMCAST to ensure their infrastructure is sufficient to get people to the wherever they want to go on the internet at X speed. PERIOD. But noooooo, Comshit has decided to oversell their lines, NOT upgrade their capacity, and instead spend money on lobbyists for favorable laws, attempting to buy Time Warner, and pay their CEO and executives obscene amounts of money INSTEAD OF REINVESTING IN THE CORE NEEDS AND SERVICES OF THE COMPANY.
Come back when you understand how things actually work.
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This is because everyone knows that roads are flat and tubes are round.
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- Ted Stevens
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Re: Re: Re: Re: Re: Misinformed jokes
You pay for a given connection speed to the ISP network. It is in no way a promise to deliver that much bandwidth 24/7 to every site on the net all the time without any delays. It is only your connection speed to your ISP network.
There are assumptions and calculations made when it comes to network connectivity at the ISP level, from the number of people who can connect to a given "head end" to the speed of the connection of that head end to the core, and so on. One of those calculations is how much outgoing or peered connectivity you need to serve those customers. The entire business model of an ISP is based on those things. There is not a single ISP I can think of that provides 100% throughput on it's entire network for each connection it sells.
It's why when they talk caps, they talk about 250 gig a month on a 10 meg connection example. The 10 meg connection in theory could push about 3000 gig in each direction (up and down) if you ran it 100% of the time. The average user (based on all data seen) uses much less than the cap data.
Equating your connection speed to "how much bandwidth you bought" is silly. It is your burst speed, not your constant allocation of bandwidth.
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It depends on the plan. If you've bought (like I have) a plan that promises you "unlimited" internet access at a given speed, then your connection speed does indeed determine how much bandwidth you've purchased.
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Re: Re: Re: Re: Misinformed jokes
Which, under that analogy, would seem to be roughly what Netflix's paying to put their servers in Comcast facilities (to avoid having to pull the data across the broader backbone) would constitute.
As I understand matters, there are potentially four entities involved here: Netflix, its ISP, the end user, and the end user's ISP.
In the case being considered, the end user's ISP is Comcast. (Netflix's ISP may also be Comcast, in which case we have only three entities and things are somewhat simplified, but that isn't remotely guaranteed to apply.)
The end user pays the end user's ISP for access.
Netflix pays Netflix's ISP for access.
The reason data sent by Netflix through Netflix's ISP can reach the end user through the end user's ISP is that Netflix's ISP and the end user's ISP have a peering agreement with one another.
Under the terms of that peering agreement, every time Netflix's ISP sends data to the end user's ISP, Netflix's ISP pays the end user's ISP X dollars for every Y gigabytes of data sent.
The end user pays Comcast for access, meaning Comcast gets paid. Netflix pays their ISP for access, who pays Comcast for peering, meaning Comcast gets paid.
If Comcast thinks the money they get paid for incoming Netflix data isn't enough, they need to renegotiate their peering agreement with Netflix's ISP. If Netflix's ISP can't pay more at their current income levels, they can increase the amount they charge Netflix.
What they can't do is charge an extra fee directly to Netflix. Their costs for carrying the incoming Netflix data are supposed to be covered by what they get paid under the peering agreement. If theose costs aren't covered by that, then the problem is with the peering agreement, not with Netflix.
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Publicity stunt? Really?
Let me guess ... when you comment you are expressing your rights. But when others make comments you disagree with, then it is a publicity stunt and a denial of service attack.
Brilliant!
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Re: Re: Misinformed jokes
No. Stop. Wrong.
What Comcast is refusing to do is to support its OWN business model, which includes "delivering advertised bandwidth to the customers who have already paid for it".
Comcast has been paid. In fact, they've been drastically OVERPAID, given their miserably slow service and insanely high prices and appalling customer "support" when compared to the rest of the world. They're now refusing to deliver the service that they've been paid for unless their extortion demands are met.
Maybe if Comcast didn't pay their lying dirtbag CEO so much, or pay its lying dirtbag lobbyists so much, or spend money on sports arenas, idiotic rebranding efforts (the lame "Xfinity" because everyone hates Comcast), or on self-promoting commercials and print ads, maybe they could take some of those hundreds of millions of dollars and provide the services that their customers are entitled to.
But I doubt that will ever happen. That would be responsible and ethical, thus completely out of sync with Comcast's corporate culture.
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Oh, wait, no, they don't. Because Comcast et al have consistently refused to maintain the infrastructure in order to move people onto higher-priced options (see, for example, the disgusting way that baseline copper lines ar ebeing treated in San Diego, to name one place, which directly puts lives in danger because the 911 network primarily operates over the same copper wires in the vast majority of the country).
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Re: Re: Misinformed jokes
Comcast did not downgrade or block connections that would have allowed more Netflix onto their network (as one of their peering providers suggested) but rather stopping ADDING extra bandwidth to support Netflix business model, which is incredibly expensive for an ISP to support.
I keep hearing how Netflix is causing problems for the ISPs. This is a lie. Netflix provides a service to the ISP customers. Netflix does no use ISP bandwidth, the ISP customers do. The fact that those customers are accessing Netflix, using the bandwidth they paid the ISP for, is not Netflix problem.
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Re: Re: Misinformed jokes
It's a joke, it's not supposed to be taken seriously. I'm sure those joking about it are aware that the servers aren't down due to reasons related to net neutrality but the joke is still funny. Lighten up.
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Re: Re: Misinformed jokes
Same thing, you're just playing semantics. It's like the difference between us saying there is a 'fast lane' and a 'slow lane' and the ISP's saying "No no no no, there is a fast lane and a super fast lane". If the ISP's can't deliver the advertised speed to the customers they need to either upgrade their systems or advertise a different speed. When I pay for 10 Mb/sec I want 10 Mb/sec regardless of where it comes from. That's what I, the customer, paid for.
but, again, the real problem here as pointed out is a lack of competition.
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Re: Re: Misinformed jokes
That is the clearest indication of direct interference with traffic as far as I am concerned. Remember, VPN traffic is encrypted, so Comcast can't tell what the termination point is.
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we the people would be wasting our ammunition on small things.
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Thank you for openly admitting that Comcast changed longstanding business practices to specifically force Netflix to pay for access to Comcast subscribers. I think I win now, right?
The alternative would be high customer rates for service, which everyone would yell about.
Since you're claiming to be the expert on Comcast pricing, I'm curious if you know what Comcast's rate of return for broadband services is?
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Re: Re: Misinformed jokes
The equipment required to expand Netflix support was offered by Netflix itself for free. Your 'incredibly expensive' claim is uncited and unsupported in fact. Comcast declined to receive free hardware from Netflix until they reached a monetary agreement because Comcast is shit.
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Re: Re: Misinformed jokes
This is the extortion. First, Comcast is getting paid to "add the extra bandwidth" (that's not quite the right way to characterize it, but close enough). Claiming that it's "incredibly expensive" is a bit bogus because of that. Besides, they didn't have to even pay -- Netflix offered them a solution that wouldn't have cost them a dime.
This wasn't about Comcast being unable to foot their bills. This was about Comcast wanting to steal.
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And they want it to be legal to do that with EVERY datastream any of their customers use.
It is past time for the cable giants to be reclassified as common carriers. This is what should be done, not privatizing data priority by how much is extorted by blackmail as comcast has done to netflix.
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Re: Re: Re: Misinformed jokes
http://arstechnica.com/business/2014/06/comcast-charged-2000-for-alarm-system-that-didnt-wor k-for-7-years/
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Your comment is full of wat?
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Re: Re: Misinformed jokes
Give users more options and let these guys compete and I'm sure the so called expensive bandwidth issues will go away.
Just read up on what's happening where google fiber is showing up. Suddenly the ISP's there have more bandwidth available and at best costs.
Btw, turning off the extra bandwidth they were providing is in fact downgrading the service that was being provided.
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Re: Misinformed jokes
But anyway get a sense of humour!
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Re: Misinformed jokes
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(where do these shills come up with these terms?)
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Re: Misinformed jokes
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lol
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Re: lol
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Re: lol
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Re: lol
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But it does look like someone is manually filtering these so possibly there is a spam filter at play?
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Re:
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Let's slow down that net a bit, then our servers can handle the traffic
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Who wants to throttle the volume of incoming comments?
I have a suspicion that Comcast and their ilk have 'encumbered' traffic to the comment site(Technically easy) in the mistaken belief that this will cause many people to give up and go away = fweer comments.
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Re: Who wants to throttle the volume of incoming comments?
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Re: Re: Who wants to throttle the volume of incoming comments?
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Re: Traceroute.
Do the ISPs have enough capabilities to make the blockage hop around to mimic real traffic?
On the other hand, it might be real traffic, and they are not well served by their ISPs
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Re: Re: Traceroute.
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Re: Re: Traceroute.
Or it's real traffic, and they're well served, and their servers can't handle the load.
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Got in but what it shows is odd. Or I just dont understand
-------------------
Retrieved the 10,000 most recent records.
To view older records narrow your search criteria.
Displaying 1 to 10 of 10,000. Modify Search Page Size: View:
1 2 3 4 5 6 7 8 9 10 11 . . Last
Proceeding Number Name of Filer Lawfirm Name Date Received Date Posted Sorted by Date Posted in descending order Exparte Type of Filing
14-28 Detailed Information Jay Lambert View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Javier Ruiz View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason haynes View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Wilson View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Vail View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Toth View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Taub View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Spiewak View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Snyder View (1) 06/02/2014 06/02/2014 No COMMENT
14-28 Detailed Information Jason Self View (1) 06/02/2014 06/02/2014 No COMMENT
-------------------
Final 10 are below:
--------------------
Search for Filings Results
Retrieved the 10,000 most recent records.
To view older records narrow your search criteria.
Displaying 9991 to 10000 of 10,000. Modify Search Page Size: View:
First . . 990 991 992 993 994 995 996 997 998 999 1000
Proceeding Number Name of Filer Lawfirm Name Date Received Date Posted Sorted by Date Posted in descending order Exparte Type of Filing
14-28 Detailed Information Shannon Stonebraker View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Reddy View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Quishenberry View (1) 05/15/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Morrison View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon McDermott View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Leigh Broughton-Smith View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Lee View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Gagnon View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannon Coen View (1) 05/16/2014 05/20/2014 No COMMENT
14-28 Detailed Information Shannan Oldham View (1) 05/16/2014 05/20/2014 No COMMENT
Why would it claim that the list starts with "J" and ends with "S"?
Im not familiar enough with databases. Is this how it would slice up the info?
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Re: Got in but what it shows is odd. Or I just dont understand
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Conspiracy theories
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It is really simple.
Essentially they just raised the price on bandwidth for their customers without the huge resistance. If prices suddenly rose on the internet bill, we wouldn't need to make people aware... they would burn down Comcast all by themselves.
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Re: It is really simple.
Don't they raise prices pretty often? There's very little competition, and they've never shown any sign of caring about customer uproar before, so I don't see why that would be an issue for them. I think it's more likely that they saw this route as the more profitable one.
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Re: Re: It is really simple.
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Bandwidth usage
All ISPs purposely oversubscribe their peering connections. They do this to make money. This used to work really well for them prior to things like Netflix, Hulu, Pandora, etc. Before those things, the only people likely to heavily use their internet service were business users, people running p2p programs, and gamers. Everyone else just mainly checked email, browsed websites, and that was about it. That type of traffic is minimal and is mainly a burst style of communication. With the rise of Netflix, Hulu, Youtube, Pandora, and other such streaming services, more and more users are actually using the bandwidth they are paying for. This leads to a massive increase in traffic for the ISP.Many cannot afford to not oversubscribe the line. So they do things like install NetEqualizer boxes, which purposely delay users identified as heavy bandwidth users, or bandwidth hogs on the peering link; or an Allot box, which inspects packets and lets them see the type of traffic users are sending and receiving and throttle certain types of traffic.
Im not defending the ISPs. I just wanted to give you guys reasons why they now want to charge sites for access to their customers and impose data caps and such.
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Re: Bandwidth usage
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Re: Bandwidth usage
You listed both the problem and the solution in the first sentence there. If their networks are having so much trouble because people are actually using the speeds/capacity they paid for, rather than the amount the ISP's were hoping they would, then the blame lays entirely on the ISP's for overselling, promising one thing but only being able or willing to deliver a lesser version of it.
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Re: Bandwidth usage
That's horseshit. If the ISPs can't be honest and raise their rates, and they can't meet their commitments to customers, then they fully need to go out of business rather than steal.
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Interesting...
What's strange is that Northrop Grumman CEO, Ronald Sugar, is also a board member over at Apple. Apple would also would greatly benefit from changes in the law.
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FCC having SQL issues
Hibernate operation: could not execute query; uncategorized SQLException for SQL [select this_.id_submission as y0_ from SUBMISSION this_ where this_.id_proceeding=? and this_.id_submission_status>=? order by this_.date_disseminated desc]; SQL state [ZZZZZ]; error code [701]; There is not enough procedure cache to run this procedure, trigger, or SQL batch. Retry later, or ask your SA to reconfigure SQL Server with more procedure cache. ; nested exception is com.sybase.jdbc3.jdbc.SybSQLException: There is not enough procedure cache to run this procedure, trigger, or SQL batch. Retry later, or ask your SA to reconfigure SQL Server with more procedure cache.
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iV SUGGESTED A SENERIO TO FRINEDS..
15,000 people get seats, and 1,000,000 are TRYING to get in.
The internet is the same. The ONLY people that understand this idea are the GAME makers, and youtube..
When you SUGGEST a group goto a site, EXPECT 1,000,000 hits, INSTANTLY..(thats less then .4% of the USA population).
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Re: iV SUGGESTED A SENERIO TO FRINEDS..
"And again, the Internet is not something that you just dump something on. It's not a big truck. It's a series of tubes. And if you don't understand, those tubes can be filled and if they are filled, when you put your message in, it gets in line and it's going to be delayed by anyone that puts into that tube enormous amounts of material, enormous amounts of material."
In other words, the tube is only big enough to hold 15,000 people, and 1,000,000 people are trying to squeeze through, right? Which is what only game makers and Youtube (apparently Youtube is it's own entity) understand?
Out of curiousity, did any of your friends laugh at you? I'm serious. Because they should have.
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Re: Re: iV SUGGESTED A SENERIO TO FRINEDS..
(I love your name)
You are talking to a person that has delt with Computers and the internet for 30+ years..
How many Sites that you know of, can handle over 1,000,000 Instant hits? I dont know of many.. And REALLY doubt that the Gov. sites can handle it..ASK them about the HEALTH CARE site, that went down for 3 days..
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Re: Re: Re: iV SUGGESTED A SENERIO TO FRINEDS..
I assumed you were talking about bandwidth limitations of the internet because I figured nobody would be dumb enough to assume that only "GAME makers, and youtube" understand the (extremely basic) concept of excessive network traffic. I mean, really? If you flood a server with connections it's going to run out of room for those connections? No wai! /s
By the way, there's a significant amount of irony involved when someone claims to have 30+ years of 'internet experience' but doesn't realize that claiming 'expertise' online is a waste of time (also see "logical fallacy").
Maybe if you explained your actual point...?
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Comcast is slowing the FCC page on purpose
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Re: Comcast is slowing the FCC page on purpose
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ViaCom to the rescue!
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Crap.
Did people not watch the video?
Where are the comments?
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