European Taxi Drivers Lose Their Collective Mind Over Uber
from the yeah,-like-that's-going-to-help dept
Okay, there are some legitimate gripes one can have about driver-on-demand services like Uber even if I think many are overstated. You can complain that you don't like the way the company runs its business. You can question the company's commitment to privacy. You can question the company's hardball tactics with politicians and journalists. You can even question the impact that the company has had on the market. These are all legitimate areas to explore, though the deeper you go, the more you're likely to realize that most of the complaints are exaggerated. However, the really crazy kneejerk anti-Uber sentiment tends to be ridiculous, and frequently driven by cab companies that just don't like the competition. For those who use Uber, the service is almost always significantly better, more convenient (and these days, often cheaper) than traditional cab service. That's what happens when you're enabling competition in a previously limited market.But some folks still are going absolutely nuts over Uber, and France appears to be ground zero for the craziest of the crazy anti-Uber folks. We'd already mentioned that French officials had raided Uber's offices not too long ago, but today cab drivers decided to "protest" Uber by... showing that they're a bunch of violent hooligans. At least that seems to be the message cab drivers are sending with today's violent anti-Uber protests.
French taxi drivers blocked the entrances to Paris’s major airports and train stations, while disruptions were also reported in other cities, including Marseille and Aix-en-Provence in the South.If the fire situation didn't already give you a clue, these protests quickly went beyond mere protests, to true modern Luddism, with taxi drivers starting to flip cars and setting more fires.
In Grenoble, near the border with Italy, taxi associations burned tires on the highway, while in Paris, police officers in riot gear used tear gas to disrupt the protests.
The anger from French taxi drivers is the latest in a series of challenges confronting Uber, which has been accused by taxi associations and some policy makers of breaking national transportation laws and of creating unfair competition to traditional taxis. The ride-booking service faces regulatory scrutiny in many of the countries in which it operates.
Paris . No Comment pic.twitter.com/81fIIoGYcc
— La Gazette du Taxi (@LaGazetteduTaxi) June 25, 2015
they've ambushed our car and are holding our driver hostage. they're beating the cars with metal bats. this is France?? I'm safer in Baghdad
— Courtney Love Cobain (@Courtney) June 25, 2015
So here's the question: what do these cabbies think they're accomplishing here? If Uber wasn't a service that people wanted to use, then there wouldn't be a problem. But it is something they want to use, and it's a service they like. Getting violent, flipping cars, setting fires and terrorizing passengers is going to do what exactly? Suddenly get everyone to think "why, yes, I'd rather pay extra money and take a ride with these sociopaths?" Yes, Uber can be a bit brash in how it carries itself, but the way to deal with that is to provide a better service. Flipping cars and setting fires does not appear to be doing anything related to that.
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Filed Under: cabs, competition, drivers, france, paris, protests, ride hailing, taxis, the knowledge, uk
Companies: uber
Reader Comments
The First Word
“Recent Uber user experience
I've been using Uber and Lyft for the last two weeks due to car trouble and love it for these reasons:1. Drivers (and passengers) have both been pre-vetted by Uber. If either of us tries to rob the other, we WILL be caught.
2. No money changes hands (cash or credit)- Uber already has my credit card (the driver doesn't) and will charge me. The driver doesn't have to worry about me dashing without paying, and I don't have to worry about being charged a "funny" last minute amount.
3. Drivers are rated by passengers and I can decline a ride if the driver has a lower rating.
4. Passengers are also rated, and drivers can decline them too. There is an incentive for both parties to be polite.
5. The App: This is a much bigger advantage than is usually noted: I can see how far away the driver is, I can see his car moving on the map, along with the estimate of how many minutes. Once picked up, I can continuously monitor our progress.
6. Because Uber and Lyft use similar apps, I can check both to see who is closest BEFORE I request a pickup.
In addition to those points, all drivers (about a dozen so far) have been prompt, had very clean cars, and have known and taken the most efficient route. In contrast, last time I called for a cab, they took an hour and a half to arrive, despite telling me numerous times they were 5 minutes away.
Feeling sorry for taxi drivers is like feeling sorry for telemarketers: I do, but only a very little bit.
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Suddenly get everyone to think "why, yes, I'd rather pay extra money and take a ride with these sociopaths?"
I dunno in France but here the taxi drivers could start by maintaining their cars in better conditions and being less of lunatics while driving (ie: driving more safely).
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In france they think they are owed all the respect and the adoration of pretty little princesses while giving nothing back. There was recently a post by a parisian saying that he had to pay over 100 euros for a ride that wouldve cost him 2euros if the subway was still going at that hour and the reason was that the taximan just drove in circles because he fell asleep. Some of them expect to just be able to profit from tourists by charging exorbiting rates at the exits of the trainstations.
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I need a ride
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Damn collectivists
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Re: Damn collectivists
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Re: Re: Damn collectivists
I know I've mentioned this before but local minicab firms over here have taken an "If you can't beat them, join them" approach and many of their drivers also do Uber. It's the smart thing to do.
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You've got to be thinking about your lane placement and traffic density several turns ahead. GPS units don't monitor traffic effectively enough, nor give directions in an effective enough manner to navigate that madhouse. I'm not saying they can't progress to that level, but they don't give good enough directions today to replace The Knowledge as a navigation aid for a cross-city taxi driver.
Other cities, sure, throw a GPS unit into the car and go pick someone up. London, no.
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Recent Uber user experience
1. Drivers (and passengers) have both been pre-vetted by Uber. If either of us tries to rob the other, we WILL be caught.
2. No money changes hands (cash or credit)- Uber already has my credit card (the driver doesn't) and will charge me. The driver doesn't have to worry about me dashing without paying, and I don't have to worry about being charged a "funny" last minute amount.
3. Drivers are rated by passengers and I can decline a ride if the driver has a lower rating.
4. Passengers are also rated, and drivers can decline them too. There is an incentive for both parties to be polite.
5. The App: This is a much bigger advantage than is usually noted: I can see how far away the driver is, I can see his car moving on the map, along with the estimate of how many minutes. Once picked up, I can continuously monitor our progress.
6. Because Uber and Lyft use similar apps, I can check both to see who is closest BEFORE I request a pickup.
In addition to those points, all drivers (about a dozen so far) have been prompt, had very clean cars, and have known and taken the most efficient route. In contrast, last time I called for a cab, they took an hour and a half to arrive, despite telling me numerous times they were 5 minutes away.
Feeling sorry for taxi drivers is like feeling sorry for telemarketers: I do, but only a very little bit.
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Re: Recent Uber user experience
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"why, yes, I'd rather pay extra money and take a ride with these sociopaths?"
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I've taken a half dozen cab rides (not Uber/Lyft) over the past couple of months, and every one of them used GPS to determine the route!
Which I think is a great trend, actually.
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Also how have taxi companies not just banded together to develop their own app? Are they that stuck in their ways.
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Because they are lazy. They have been in an environment that couldn't be disrupted till recently. Instead of trying to compete, they want the government to step in and shut down the competition. It still boggles my mind that taxi companies haven't released an app yet. Just seems like the similar app would help taxi companies cut costs and increase profitability.
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In some places they have. France is apparently not one of them.
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Nothing Unusual
Come back in five or ten years. The Uber drivers will be flipping and burning the self-driving cars that replace them.
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When in France...
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How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
STUPID FANBOY TROLL, FOR CERTAIN! No explanation, just accuse.
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Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
Oh, wait. You do it every day you show your face here!
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Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
Posts (again IMHO) ought to rise or fall strictly based on their content. To operate otherwise is to (potentially) judge them (as you say) based on relationship to the established authority. I don't think you really want that.
JustShutUpAndObey has no intention of establishing a profile now or in the future.
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
What a sad life you must live, to be so paranoid and filled with irrational hate of someone in life who is more successful at what they do than you are.
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
It's possible to appreciate and praise a new business model with being a paid astroturfer. If you disagree, then the obvious response is to question whether you yourself are astroturfing for the traditional taxi services.
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
"Or is it just Masnick astroturfing again"
I don't remember Techdirt ever proclaiming the highlights section to be organically produced. Now, if it did, that would be misleading. but it never did. In fact it was somewhere on Techdirt that I remember it explaining what the highlight section is and how it gets selected. I'm sure you read it from the same place I did. So the blog is being transparent about it.
But you, as usual, are being misleading. You are attempting to pretend that Techdirt is intentionally misleading people into believing the highlights section is organically produced when they never did any such thing. You are also changing the subject and attempting to derail the conversation.
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Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
I can't find the Techdirt page that explains the highlights section, perhaps someone else can link to it.
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Re: Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
https://www.techdirt.com/articles/20120815/01490520058/first-word-last-word-letting-our-biggest -fans-help-shape-conversation-our-comments.shtml
That Blue considers anything he doesn't understand (or doesn't bother to research) as a conspiracy is very telling.
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Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
It's explained in lots of places INCLUDING if you click on the little question mark in the upper right hand corner of the highlighted comment itself.
And also here: https://rtb.techdirt.com/features/#fwlw-credits
and also here: https://www.techdirt.com/articles/20120815/01274520057/announcing-new-techdirt-insider-shop.shtml
If you're a Techdirt Insider you get a certain number of "first word/last word" credits each month that you can allocate to any comment you want. I don't even get to see who uses the credits, so I have no clue how that one was chosen, but someone with credits chose to highlight it.
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
I don't see the issue here. Why is "Things that make you go HMM., Jun 25th, 2015 @ 11:36am" making this into such a big deal. It's really not and I think we have much more important things to discuss, like the OP.
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Re: Re: Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
That's right. I subscribe, and I get first/last word credits. And I use a couple of them a month on average. I've never used them on any of my own comments, and I think about half of the time I've used them on comments made by anonymous cowards.
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If you're so peeved about anonymity you could always just make a damn account and fuck around with your TOR settings like you always do.
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Re: How EXACTLY does the comment by " JustShutUpAndObey" get the "First Word" linkage above when that person has no visible profile?
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Reminds me...
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Fair enough. That's your choice, but that doesn't mean you can make that choice for others.
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“One rule for us, another rule for them,” is the general gist of the complaint.
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Dream Scenario
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this is guild history
and charges taxes on the people for the King,
in exchange for monopoly
the king must eliminate competition, that is the deal,
just google "guilds"
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So that's what you call competition?
No, that's what happens when other market players pay license fees as they are required to, while you simply ignore those laws.
Uber's business model relies on being able to provide a cheaper service because everybody else in the market is being burdened by costly fees required to run their business. The only difference from your average protectionism scheme is that they don't create such a scenario by greasing politicians, they're creating it by going "lalala, I can't hear you" over any legal requirement which might cost them extra.
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When you look at the pictures depicting car flippers and stone throwers
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Need A Ride
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Recent Uber user experience
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Uber Cab
Also how have taxi companies not just banded together to develop their own app? Are they that stuck in their ways.
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