Dutch Regulators Demand T-Mobile Stop Zero Rating, Remind Users That Free Data Isn't Really Free

from the no-free-rides dept

We've talked a lot about how the FCC's refusal to outright ban "zero rating" here in the States opened the door to all manner of net neutrality violations and anti-competitive behavior. Thanks to this omission, we've now got gatekeepers like AT&T, Verizon and Comcast all exempting their streaming content from usage caps, while penalizing competing services. Consumers also now face T-Mobile and Sprint plans that throttle video, music and games by default -- unless users pony up an additional monthly fee. Some folks, like VC Fred Wilson, saw this coming a long way off.

And while the FCC only this month acknowledged this kind of behavior is anti-competitive and problematic, the "enforcement" (which is a pretty generous term for the weak-kneed letters the agency is sending out) comes too late as the FCC appears poised to be scheduled for a defunding and defanging under the incoming Trump administration.

In numerous countries (The Netherlands, Japan, Chile, Norway and India) regulators realized the threat of zero rating early on, and banned the practice to prevent this kind of distortion of the open market. In the Netherlands, T-Mobile this week was told it must stop zero rating its services immediately, or face fines of up to $52,000 per day. In its announcement, the Netherlands Authority for Consumers and Markets (ACM) makes it clear that when it comes to zero rating, the idea that consumers are getting something for free simply isn't true when it comes to zero rating:
"While the ACM noted European telecom regulators do allow some services to be allowed for free or at “favorable rates” under strict conditions, it said Dutch law does not allow price discrimination of any kind. "Dutch law is clear about zero-rating: it is not allowed,” ACM board member Henk Don said in a statement. "That is why ACM is taking action … There is no such thing as free data: it causes other services to become more expensive."
Here in the States, you'll see plenty of people who still don't understand why zero rating is a problem, despite what should be obvious anti-competitive implications of letting AT&T, Comcast and Verizon give their own services an unfair market advantage. This failure to understand that usage caps are arbitrary, often unnecessary, and can be abused resulted in a lack of political pressure on the FCC to fully ensure net neutrality was protected. Instead, we get people laboring under the illusion that they're getting something for free, resulting in net neutrality being undermined -- ironically to thunderous public applause.

But again, with everything pointing to the FCC's net neutrality rules being dismantled entirely over the next six months (likely in the form of a new law that pretends to protect net neutrality while actually dismantling it), net neutrality advocates will find zero rating to be the least of their worries in the new year.
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Filed Under: net neutrality, netherlands, zero rating
Companies: t-mobile


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  1. identicon
    Shilling, 30 Dec 2016 @ 1:50pm

    I would like to add that t-mobile is going to court as it believes they do nothing wrong under EU law and that the Dutch law doesn't apply to them. So different continent but the same tactics applied by t-mobile.

    link to this | view in thread ]

  2. identicon
    tracyanne, 30 Dec 2016 @ 3:41pm

    We in Australia have never enjoyed "Net Neutarlity", welcome to my world.

    link to this | view in thread ]

  3. identicon
    Unanimous Cow Herd, 30 Dec 2016 @ 6:15pm

    And there I thought...

    Hollande was a kick-ass country and not just a lame-ass Frenchy president.

    ../information wants to be free

    link to this | view in thread ]

  4. icon
    That One Guy (profile), 30 Dec 2016 @ 6:38pm

    Re:

    and that the Dutch law doesn't apply to them.

    Which is absolutely true... so long as they're not offering their service in that country. If they push the matter though the government should simply provide them an ultimatum: Offer service in the country and be bound by it's laws, meaning no zero-rating, or stick to their guns on zero-rating and be barred from an entire country.

    link to this | view in thread ]

  5. identicon
    Shilling, 30 Dec 2016 @ 8:43pm

    Re: Re:

    Uhm this article refers to the Dutch t-mobile which provides their zero rating scheme to Dutch customers. Perhaps it didn't come across like that in the article or my comment.

    link to this | view in thread ]

  6. icon
    That One Guy (profile), 30 Dec 2016 @ 9:31pm

    Re: Re: Re:

    I figured as much, my comment was more of a response to their idea that they aren't bound by the laws in the very country they're offering service in. Unless they're trying to claim that because the EU laws doesn't prohibit outright what they're doing then they can ignore the Dutch law that does do so, in which case have fun with that in court I guess.

    link to this | view in thread ]

  7. icon
    Ninja (profile), 2 Jan 2017 @ 6:38am

    Zero rating is only possible due to an even worse travesty: data caps.

    Once we get rid of this and make operators start charging for speed tiers many other things will simply disappear.

    link to this | view in thread ]


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