Dumb Telecom Take Of The Week: Because The Internet Didn't Explode, Killing Net Neutrality Must Not Have Mattered

from the bad-faith-gibberish dept

Very worried about the possible restoration of net neutrality at the Biden FCC, the telecom sector has taken to using telecom industry-friendly news outlets to parrot things you may be surprised to learn aren't actually true.

This week a coalition of infotainment outlets, including Fox News, The Hill, Reason, and the Washington Examiner all pushed stories with the same underlying narrative: four years ago net neutrality was repealed and the internet didn't explode, therefore repealing net neutrality must not have mattered. The narrative also bumbled around Twitter thanks to former Ajit Pai assistant Nathan Leamer, who now works for Targeted Victory, a DC internet comms and policy shop whose members have (surprise) telecoms like AT&T as a client.

All of the coordinated stories (likely requested by AT&T and/or Comcast, then funneled through their K Street policy shops to friendly news outlets) sent some variation of the same message. Because the internet didn't grind to an absolute halt, gutting net neutrality just didn't matter:

"Democrats and the media widely denounced the move at the time, calling it an encroachment on personal freedoms and would lead to the end of the internet as we know it. But their melodramatics have proven to be little more than that in the years since."

You'll be surprised to learn that all of these hot takes not only intentionally misrepresent what net neutrality is, but what actually happened. They also intentionally try to frame net neutrality as a "partisan debate" to sow dissent, when in reality a bipartisan majority of Americans supported the rules and didn't want them repealed (that wasn't mentioned in any of the reports for obvious reasons). And while there was no shortage of hyperbole on both sides of the net neutrality debate's sprawling 19-year span (find me a tech policy debate where overheated rhetoric doesn't exist), the idea that "the internet still works therefore the repeal was a good idea" is just absolute gibberish.

The Repeal Did Way More Than "Eliminate Net Neutrality Rules"

For those who still don't understand, the Trump FCC repeal of net neutrality didn't just "kill net neutrality rules." It gutted much of the FCC's consumer protection authority over telecom giants, shoveling it over to the FTC that lacks the authority and resources to adequately police the sector (the entire point). Not only that, it tried to ban states from having any authority over telecom as well. AT&T, Verizon, and Comcast's goal: eliminating most meaningful state and federal oversight of one of the most monopolized and disliked industries in America.

It's downright dumb that anybody remotely familiar with U.S. broadband monopolies would celebrate any of that.

One reason big ISPs haven't behaved worse in the wake of the repeal isn't because the rules didn't matter, it's because of the states. The courts ruled that the FCC's attempt to block states from protecting broadband consumers was a gross over reach. In response, several states (like Washington, Maine, and California) passed replacement state level net neutrality laws ISPs weren't keen on violating. Large ISPs were also nervous about the return of net neutrality rules on the federal level (yeah, the threat of regulation can be nearly as much of a deterrent as actual regulation) so they generally tried to avoid stupid stuff that was too ham fisted: like blocking entire websites or competitors outright.

Granted the nation's biggest ISPs still engaged in net neutrality violations, they just had to be quieter and slightly more clever about it. That often involved imposing gatekeeper barriers, then trying to sell consumers and policymakers on the idea they were exciting new value propositions. Like AT&T imposing arbitrary and unnecessary broadband usage caps, then using those caps to disadvantage streaming competitors. Or CenturyLink briefly blocking internet access to sling ads. Or Verizon charging you extra to stream HD video. Or Sprint trying to charge its subscribers extra just to enjoy music, video, or games.

No, the internet didn't stop working completely (not that actual experts on this subject claimed it would), but some negative, paradigm-shifting stuff has happened. ISPs have just tried to keep in a bit reined in. Why? They don't want to violate new state laws, or provide ammunition for the return of federal rules (which the courts have stated the FCC has the authority to re-impose). Did any of the outlets above or guys like Leamer mention any of that? No? I wonder why.

Something telecom giants and their assorted policy allies would like you to not understand: the repeal of net neutrality for telecom giants like Comcast was about way more than net neutrality. It was about further weakening the FCC's authority to hold them accountable for much of anything. Net neutrality rules were an imperfect stopgap measure to try and prevent telecom monopolies from abusing their gatekeeping market power in the absence of (a) meaningful competition (especially at faster speeds) and (b) a functional Congress interested in tackling telecom monopolization and 30 years of proven bad behavior. It's obvious to anybody familiar with companies like Comcast or AT&T that U.S. telecom lacks both healthy competition and consistent, competent regulatory oversight.

Why Would Anybody Applaud Comcast Sponsored Bullshit And Fraud?

This apparently needs repeating: a telecom regulator ignoring all objective data and neutering itself at the behest of the telecom lobby is a bad thing. Ignoring the public and using bogus data to eliminate popular consumer protections that took fifteen years of consensus making to craft is a bad thing. Telecom lobbyists using dead and fake people to create fake support for broadly unpopular policy is a bad thing. Putting natural monopolies with 30 years of anti-competitive behavior under their belts in charge of US telecom policy is a bad thing. If you're applauding this stuff you're either misinformed, or engaged in the misinforming.

One problem is that across its massive lifespan the net neutrality debate simply became too convoluted and boring for the general public to maintain engagement with. In the years since the repeal I've tried to simplify the argument to help the easily bored and confused: the real underlying problem with U.S. broadband is a lack of competition caused by regional monopolies, and the corrupt state and federal lawmakers who coddle those monopolies. If you had functional competition and some marginally-competent oversight, you wouldn't need net neutrality rules, because users would simply drop ISPs that behaved badly--or be protected by state or federal consumer protection watchdogs in cases where they couldn't.

Net neutrality violations, privacy violations, spotty service, high prices, slow speeds, and terrible customer service, are all just symptoms of limited broadband competition. In U.S. markets where you have neither healthy broadband competition nor competent regulatory oversight (read: most of them) you get experiences like Comcast, which everybody should be familiar with. Unfortunately, both parties (admittedly one more than the other) have a bizarre allergy to fixing, or even acknowledging the monopolization and corruption that ensures U.S. broadband continues to suck. So you either get convoluted solutions to what actually is a fairly simple problem (rare), or no solutions at all (common).

Net neutrality rules were a complicated band aid applied by the FCC in the wake of a Congress too corrupt to stand up to telecom monopolies. If you're applauding AT&T, Comcast, and Verizon's successful bid to lobotomize the FCC so they can continue ripping you off with shitty, expensive service, you've most certainly been rooting for the wrong team. Net neutrality rules certainly weren't perfect, but they were an attempt to do something within the confines of a corrupt, broken system. The general alternative has been to let giant regional monopolies like AT&T and Comcast dictate all state and federal telecom policy, and if you have a pair of eyes and a wallet you can clearly see how well that strategy has worked over the last 30 years in America.

So as the net neutrality fracas heats up in the new year, at least try to vet the sources of the claims being made, and whether they're making those claims in good faith as truly objective observers. And try to understand that the real underlying problem activists and experts are trying to fix (admittedly sometimes clumsily and with hyperbole) is telecom monopolization and the corruption that protects it. If individuals, politicians, or pundits aren't willing to take concrete steps to fix those two key problems--or can't even acknowledge they exist--they're generally not going to be a helpful part of any meaningful solution.

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Filed Under: competition, fcc, internet, net neutrality


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  • icon
    That One Guy (profile), 17 Dec 2021 @ 3:49am

    'Of course I didn't steal anything, everyone was watching!'

    ISPs arguing that network neutrality rules were scrapped and they didn't immediately start blatantly gouging customers(more than usual) is evidence that those rules weren't needed is the equivalent of a known pickpocket claiming that because they didn't obviously steal anything while everyone was watching them there's no need for rules against theft.

    Network neutrality rules were in place because the ISPs had shown that they couldn't be trusted to act responsibly and not screw over their customers every chance they could get, if there was a healthy market those rules wouldn't be needed because their greatest fear in the form of Actual Competition would help reign them in but until that's the case there most certainly is a need for rules to at last set some boundaries on how badly they can gouge the public.

    link to this | view in chronology ]

    • icon
      Scary Devil Monastery (profile), 17 Dec 2021 @ 7:38am

      Re: 'Of course I didn't steal anything, everyone was watching!'

      "...and they didn't immediately start blatantly gouging customers(more than usual) is evidence that those rules weren't needed is the equivalent of a known pickpocket claiming that because they didn't obviously steal anything while everyone was watching them there's no need for rules against theft. "

      I guess according to them Netflix vs Comcast was just a bad dream then.

      And that they hadn't immediately started price gouging customers surely had nothing to do with multiple states immediately implementing net neutrality rules of their own, rendering it hard for ISP's to determine where such gouging would be hard to accomplish.

      And that last bit is fairly important, because unless I misremember the very second states started doing that various ISP lobbies started screaming in hysterics on how hard the regulatory field had gotten and wouldn't Mr. FCC Big Shot please please use his dictatorial government regulation power and fix that market for them?

      link to this | view in chronology ]

  • This comment has been flagged by the community. Click here to show it
    icon
    Koby (profile), 17 Dec 2021 @ 5:43am

    Keep Calm and Eliminate On

    Sometimes, there's a price to pay for Chicken Little.

    link to this | view in chronology ]

    • identicon
      Anonymous Coward, 17 Dec 2021 @ 10:57am

      Re: Keep Calm and Plug Your Nose

      Ah Koby, I though I smelled the stench of failure.

      link to this | view in chronology ]

    • icon
      Toom1275 (profile), 17 Dec 2021 @ 12:17pm

      Re: Keep Calm and Eliminate On

      Thank you for reminding is that sniffing all that glue has rendered you illiterate, Koby.

      link to this | view in chronology ]

    • identicon
      Anonymous Coward, 17 Dec 2021 @ 6:28pm

      Re: Keep Calm and Eliminate On

      Adding support of Big ISP to your list of crimes, I see.

      link to this | view in chronology ]

  • identicon
    Bob Buttons, 17 Dec 2021 @ 6:26am

    NN didn't ruin the internet either.

    Even if you accept their flawed premise, they also claimed NN would kill the internet when it first got enacted, which it didn't. So according to them, we might as well have it since that's good enough reason apparently.

    link to this | view in chronology ]

    • icon
      K`Tetch (profile), 17 Dec 2021 @ 10:06am

      Re: NN didn't ruin the internet either.

      Especially since they like to claim that Net Neutrality rules only got enacted in 2015, and not 1968 when they actually were.

      link to this | view in chronology ]

  • identicon
    Baron von Robber, 17 Dec 2021 @ 7:34am

    I suppose I dream too much when I hope that local loop unbundling in the US will occur before I die.

    link to this | view in chronology ]

    • identicon
      Anonymous Coward, 17 Dec 2021 @ 7:42am

      Re:

      First you need to eliminate the political patronage at the top level of regulatory agencies, which results in policy reversals every 5 years or so.

      link to this | view in chronology ]

  • identicon
    Anonymous Coward, 17 Dec 2021 @ 8:09am

    There were still some rules in various states also there's some competition from mobile providers net neutrality is important because it provides rules for isps don't charge for competing video services or block apps and websites that are legal or reduce acess speeds to competing services
    There's a catch 22 big telecom can block competition by donating to Politicans the only hope is maybe local municipal networks can provide broadband service at a low price to compete with Comcast in more city's and states many people would be happy with 500gig data at 20meg per second if the price was low per month
    Net neutrality is even more important as more people work from home and students learn online the Internet is no longer a luxury its a vital service for ordinary people

    link to this | view in chronology ]

    • identicon
      TFG, 17 Dec 2021 @ 9:01am

      Take a breath

      I mostly agree with you, my friend - the whole concept of monetary donations to politicians needs to be curtailed, if not dragged into a back alley and shot.

      I would suggest, however, utilizing some punctuation in your writing. When reading your post, I could not help but imagine someone trying to say everything quickly, and could not help but think "Breathe, Man!"

      link to this | view in chronology ]

  • identicon
    Anonymous Coward, 17 Dec 2021 @ 9:09am

    Reminder that Neil Chilson, who was a guest on the Techdirt Podcast, also hates Net Neutrality.

    link to this | view in chronology ]

  • icon
    ECA (profile), 17 Dec 2021 @ 12:07pm

    Kill this meme already

    Did any of them show the cases that have gone to court trying to Sue?

    link to this | view in chronology ]

  • icon
    PaulT (profile), 17 Dec 2021 @ 2:58pm

    "Because The Internet Didn't Explode, Killing Net Neutrality Must Not Have Mattered"

    Because the internet is slightly larger than the US? When most other markets have NN baked in as a natural part of existing legislation and the US is the only market where it's even remotely controversial, it's fairly hard to kill the whole thing because one market sector does something stupid.

    "You'll be surprised to learn that all of these hot takes not only intentionally misrepresent what net neutrality is"

    I don't think I've ever seen a comment from anyone talking about NN in a negative way that's correctly identified what it is.

    link to this | view in chronology ]

  • identicon
    Kevin Carson, 17 Dec 2021 @ 4:14pm

    "All of the coordinated stories (likely requested by AT&T and/or Comcast, then funneled through their K Street policy shops to friendly news outlets) ..." Well, considering one of them's by Robby Soave.... I'm pretty sure "writing coordinated stories requested by corporate donors to be funnelled through their lobbyists to friendly news outlets" is in his actual job description.

    link to this | view in chronology ]

  • identicon
    Anonymous Coward, 17 Dec 2021 @ 5:31pm

    "Because music is still being written, SOPA's failure must not have mattered."

    The problem with anti-NN/pro-IP people making dumbass arguments is that what's good for the goose is extremely good for the gander, and the gander outplays the goose every time.

    link to this | view in chronology ]

  • icon
    Toom1275 (profile), 18 Dec 2021 @ 12:27am

    And still to this day, there has not yet been a single argument against Net Neutrality that wasn't predicated on delibeate lies.

    link to this | view in chronology ]

    • icon
      That One Guy (profile), 18 Dec 2021 @ 5:28am

      'If you had good arguments you wouldn't need to lie, and yet...'

      Much like anti-230 arguments, yes, and isn't it just so very telling when the only arguments against a law are dishonest ones?

      link to this | view in chronology ]

  • icon
    nasch (profile), 19 Dec 2021 @ 6:54am

    Self-defeating argument

    If they didn't want to break the rules, they wouldn't be lobbying against them so hard.

    link to this | view in chronology ]

    • icon
      Toom1275 (profile), 19 Dec 2021 @ 11:55am

      Re: Self-defeating argument

      Right - if you're not actively defrauding your customers, then Net Neutrality regulations would be absolutely zero burden on you whatsoever, as even the ISPs admitted in the truthful statements*.

      * i.e. not Pai's whole-cloth fabricated "NN harmed these five small ISPs" propaganda

      link to this | view in chronology ]

    • icon
      That One Guy (profile), 19 Dec 2021 @ 8:11pm

      The ISP's doth protest too much

      'Though I assure you I would never even think about breaking into someone's house and maybe 'borrowing' a few items I must object in the strongest terms against the proposed laws that would make those actions illegal. Even though once again I want to stress that I would never do that and the penalties would only apply to those that did they are still terrible laws that need to be stopped. Because reasons.'

      link to this | view in chronology ]


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