Confidence Wavers In Google Fiber As ISP Cancels Installs, Refuses To Explain Why
from the nothing-to-see-here dept
Late last year Google Fiber announced it would be pausing expansion into several new markets, axing its CEO, and shuffling a number of employees around. Reports subsequently emerged suggesting that Alphabet higher ups were growing frustrated with the high cost and slow pace of fiber deployment, and were contemplating an overall larger shift to wireless. While the company continues to insist that there's nothing to see here and that everything is continuing as normal, signs continue to emerge that the ground Google Fiber is built on may not be particularly sturdy.
This week numerous Kansas City residents say they were told that the company was cancelling their installations after waiting eighteen months for service. Users there are frustrated by Google's complete lack of explanation for the rash of cancellations:
"About April, May, I saw sometimes as many as four to five Fiber trucks in the neighborhood. I kept watching my email but never got anything in the mail to schedule my appointment or anything,” Muerer told 41 Action News.
That was back in October 2015.
Eighteen months later, Meurer still doesn’t have Google Fiber. He recently received an email saying the company had canceled his installation.
"I’m left wondering what is going on,” said Meurer.
Kansas City residents aren't alone. Portland was one of the cities Google Fiber was supposed to launch in, but locals there are similarly frustrated by Google's about face. Especially since the city had shuffled around city ordinances, laid the groundwork for the placement of Google Fiber "huts," and convinced state legislatures to pass a new state law providing notable tax incentives for Google Fiber. Chicago, Jacksonville, Los Angeles, Oklahoma City, Phoenix, San Diego, San Jose, and Tampa were also in various states of contact with Google Fiber about potential builds that apparently will no longer be happening.
And while Google Fiber still exists, Google/Alphabet isn't helping restore confidence it the disruptive potential of the service. By and large the company continues to insist that everything is fine and there's nothing to see here despite ongoing evidence of cold feet at the executive level. Whenever press outlets inquire about last fall's decision, reporters are given a calorie-free rosy statement that tells people absolutely nothing substantive about what's going on. This statement, for example, is what I was given when I asked the company specifically why it was cancelling fiber installations in Kansas City:
"Google Fiber loves Kansas City and is here to stay. We’ve been grateful to be part of your community since 2011, and for the opportunity to provide superfast Internet to residents. We recently announced our expansion into Raymore, we are continuing to build in Overland Park, and we can’t wait for even more customers in Kansas City to experience what’s possible with Google Fiber."
Ars Technica received a similar non-answer from the company.
Granted Google's pivot to wireless could certainly work. The company is conducting wireless trials in the 71-76 GHz and 81-86 GHz millimeter wave bands, as well as the 3.5 GHz band, the 5.8 GHz band and the 24 GHz band. It seems fairly clear that Alphabet executives really don't know what they want to do just yet, but don't want to admit that to anybody. But confidence that Google Fiber would be the answer to solving the broadband mono/duopoly log jam is quickly wavering, something unaided by Google's bizarre refusal to be clear about the direction the project is headed.
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Filed Under: access, cancelled, fiber, google fiber, installs, kansas city
Companies: alphabet, google
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Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
"Billions" must be at least TWO, and using best possible March 2016 figures from Wikipedia for your view by adding TV subscribers to broadband subscribers:
$2,000,000,000 / (68,750 + 453,000) = $3,833.25
Therefore you must hold that Google was/is spending THIRTY EIGHT HUNDRED PER INSTALLATION. -- Baloney. At that rate, even Google will go bust. No wonder it's getting out, huh?
Now, do you stick by "billions"? Or was that, to be charitable, gullibility?
Google Fiber was and is just PR: it has so many billions so easily gotten from massive spying that they squander recklessly, then just abandon clearly bad ideas that shouldn't have begun.
I often can't follow up because my home IP is blocked and comments through Tor are "moderated" to the bit-bucket, but the substance of this just won't go away: SHOW ME THE ALLEGED BILLIONS, then I'll show you ridiculous costs. --- DON'T show me the money and it's all phony.
Take your pick. You put my comment up on the Sunday funny, but I'll have the last laugh.
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Re: Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
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Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
"Billions" must be at least TWO, and using best possible March 2016 figures from Wikipedia for your view by adding TV subscribers to broadband subscribers:
$2,000,000,000 / (68,750 + 453,000) = $3,833.25
Therefore you must hold that Google was/is spending THIRTY EIGHT HUNDRED PER INSTALLATION. -- Baloney. At that rate, even Google will go bust. No wonder it's getting out, huh?
Now, do you stick by "billions"? Or was that, to be charitable, gullibility?
Google Fiber was and is just PR: it has so many billions so easily gotten from massive spying that they squander recklessly, then just abandon clearly bad ideas that shouldn't have begun.
I often can't follow up because my home IP is blocked and comments through Tor are "moderated" to the bit-bucket, but the substance of this just won't go away: SHOW ME THE ALLEGED BILLIONS, then I'll show you ridiculous costs. --- DON'T show me the money and it's all phony.
Take your pick. You put my comment up on the Sunday funny, but I'll have the last laugh.
[ link to this | view in chronology ]
Related reading
https://backchannel.com/google-fiber-was-doomed-from-the-start-a5cdfacdd7f2#.u0no1yza7
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Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
"Billions" must be at least TWO, and using best possible March 2016 figures from Wikipedia for your view by adding TV subscribers to broadband subscribers:
$2,000,000,000 / (68,750 + 453,000) = $3,833.25
Therefore you must hold that Google was/is spending THIRTY EIGHT HUNDRED PER INSTALLATION. -- Baloney. At that rate, even Google will go bust. No wonder it's getting out, huh?
Now, do you stick by "billions"? Or was that, to be charitable, gullibility?
Google Fiber was and is just PR: it has so many billions so easily gotten from massive spying that they squander recklessly, then just abandon clearly bad ideas that shouldn't have begun.
I often can't follow up because my home IP is blocked and comments through Tor are "moderated" to the bit-bucket, but the substance of this just won't go away: SHOW ME THE ALLEGED BILLIONS, then I'll show you ridiculous costs. --- DON'T show me the money and it's all phony.
Take your pick. You put my comment up on Sunday for funny, but I'll have the last laugh.
[ link to this | view in chronology ]
Re: Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
Ain't technology grand? Why not take your own advice and just let anyone use your work? Just because pay for it doesn't mean you own it, not if was a movie, right?
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Re: Re: Oh, so now you're puzzled? Follow up to 'You stated "Google, which is spending billions on wireless service and fiber to the home":'
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Will this change based on "Dig Once"
With the bill, any road construction could include laying pipe that is intended for communication infrastructure.
Access rights out the window, there's a pipe, it's there, players have access - go for it.
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Re: Will this change based on "Dig Once"
any road construction could include laying pipe that is intended for communication infrastructure.
In the old days, we called these "telephone poles". Installed at taxpayer expense at first, then mandated to be installed by new developers trying to sell houses (along with the telephone, power, water, sewer, gas, sidewalks, gutters, streets), then promptly turned over to the local monopolies.
Google Fiber is going no where fast because of "pole sharing" laws passed by cable and telecommunications lobbies. These laws make it very simple for cable and telco to refuse competing infrastructure to use access ways despite the fact that in most instances, those ways belong to the taxpayers. How are these new ways going to be any different than the ones currently locked up against competition?
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WebPass is part of Google Fiber
I just signed up for WebPass in San Francisco, which is now owned by Google Fiber, as per their logo. They do wireless for the last mile. It required mounting an antenna on the roof. (Actually we piggybacked on another tenent in the building who paid for the antenna installation.) Looks like they are in 7 metro areas now. Admittedly I haven't followed the story closely, but this looks like a pretty big part of a pivot to wireless.
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Re: WebPass is part of Google Fiber
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Remember, AT&T advertises, a lot.
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