DRM Strikes Again: Sonic Forces Just Plain Broken Thanks To Denuvo
from the but-not-for-pirates dept
You may recall that Sega released its title Sonic Mania earlier this year, without bothering to inform anyone that the game came laden with Denuvo DRM and an always-online requirement. While Sega eventually patched the always-online requirement out, Denuvo remained, as did a hefty number of viciously negative Steam reviews from gamers that couldn't play the game as they intended or who were simply pissed off that DRM like Denuvo was included without mention to the public.
Well, Sega just released another game, Sonic Forces, and once again the complaints are rolling in. This time, however, gamers are blaming Denuvo for flat out breaking the game completely.
Sonic Forces has already had a bit of an uphill battle to face releasing after Sonic Mania, but it looks like PC users are going to have an even rougher time of it. Thanks to the magic of Denuvo DRM, most users can't even progress past the second level in the game. Upon reaching the first mission with your custom avatar, the game promptly crashes with little explanation. Sega has been diligent in quickly issuing a patch, at least.
So Sega was again quick to issue a patch, but the company should have learned by now that you cannot patch a first impression with your customers. It's important to note that Sonic Forces is a console port to PC, and it is having a myriad of other problems that customers are complaining about, but the reviews for the game are still being weighed down by customers who couldn't play past the second level.
The Destructoid post seems to think this should have been hashed out during testing.
I know with a lot of PC ports, issues can come down to user hardware configurations. It can be hard to determine whether a person experiencing slowdown or crashes is having a legitimate problem or something on their end. An issue like crashes based on Denuvo, though, is something that should have been noticeable to anyone in the QA department.
The easier strategy would be to simply not have any crashes due to Denuvo by not using it at all. After all, it's not like this particular DRM is in any way useful, anyway.
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Filed Under: denuvo, drm, sonic forces
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Call it the Jeb! bug. Those who paid for him didn't get past the second primary.
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Re:
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*pulls out the EULA again*
http://store.steampowered.com//eula/637100_eula_0
Section 14 later on does guarantee replacement or repair within 90 days if your copy has a defect or bug of some kind, but aside from that, no culpability, no liability, and especially no refunds.
Now, the question is, do I really want to contract with a company that says "We'll do whatever we want to your computer and you can't hold us responsible."?
Is there actually a good, respectable (or at least tolerable) reason for including such 'we won't be liable' clauses in the EULA?
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Re: *pulls out the EULA again*
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Digital Restrictions Management strikes again. Fabulous way to do nothing but piss off your (ex-)customers.
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Sega went looking for another Sonic boom period—possibly the first in generations—but their rush to shuffle this game out the door instead unleashed chaos. Shame, really; this game could’ve been a blast.
…maybe they should’ve remade Spinball.
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Omg, Spinball. But hey, they want to release chaos so Sonic can fight it, right?
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Re: no culpability, no liability, and especially no refunds.
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Premature, uh, Acquisition
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Re: Re: no culpability, no liability, and especially no refunds.
...Actually, https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
A major problem is defined as (amongst other definitions) 'a problem that would have stopped someone from buying it if they'd known about it'.
So if you bought DLC for the game, and it didn't function, then that would be a major problem and you should be entitled to a refund.
And it's explicitly against the law to make a 'no refunds' statement, so...I'm not exactly a lawyer, but the Cancellation Rights: Digital Content section might be illegal.
The EULA needs to be inverted one of these days. Have a consumer send a shrinkwrap agreement to a company offering to buy and play their game subject to so-and-so conditions (which will obviously indemnify the consumer against any and all liability). See how they like it.
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Re: Premature, uh, Acquisition
Someone should explain to the game industry that DRM is supposed to make things hard for the pirate, and easy for the paying customer.
When you make PC gaming less fun, people are just going to move on to some other activity.
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Weren't those games already pirated... years ago?
So what exactly did Sega think they were going to accomplish with DRM on a game that was already pirated years ago? A pirate can just download a pirate of the original and run it with an emulator. There's no need for a pirate to pirate their new PC port of the game at all.
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Ok this is funny
Isn't it funny how all the "Tim is trolling for a job at NYT" crowd is nowhere to be seen when your article isn't attacking the alt-right? I find it HILARIOUS that none of them have any issue with your writing as long as you're not insulting their boy Trump.
I never do either way, but you gotta admit, this is funny. Maybe point them here the next time you run a political article and ask them where the hell they were? :)
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3 times already!
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