from the now-that's-just-nasty dept
We've seen all sorts of nasty fees and sneaky tricks by broadband companies to try to get you to pay more, but Broadband Reports highlights how RCN not only raised its rates, but then
told customers it would cost them a "$5 downgrade fee" to switch their plan to a less costly option in response to the higher rates. And there are people out there who still wonder why so many subscribers
hate their broadband providers?
Filed Under: broadband, downgrade, fees
Companies: rcn
