Will People Trust Google's New 'Note' Keeping Service After Reader Shutdown?

from the not-sure-i-will dept

Interesting bit of timing here, as Google has announced a new service called Google Keep, which is a way of taking and keeping track of personal notes for your own use. It's basically an Evernote competitor. I use a variety of Google products, and normally, this might interest me, but I'm seriously having doubts about bothering, following the abrupt shutdown of Google Reader. Is it worth entrusting data to a service that might be killed abruptly? It seems fairly bizarre to violate users' trust so much, and then days later ask for it right back. Obviously, this doesn't apply to all services -- but something that may become integral to the way someone works is something that people need to have confidence will remain in business for a while. In the past, people assumed that Google products would do stay around because it's "Google and Google is so big." But, with their recent actions, they've now definitely raised serious questions. And, a quick look around Twitter shows that I'm not alone in asking this question. Almost everyone talking about this new service is asking why should we trust it not to be shut down. Google may have thought they were just killing off one product, but the ripple effects from shutting down Google Reader continue to spread.

Filed Under: google keep, google reader, shut downs, user trust
Companies: google