Is It Better Or Worse That GoDaddy's Massive Downtime Wasn't The Result Of A DDoS Attack?

from the i'd-say-worse... dept

As you may have heard, yesterday web host/domain registrar GoDaddy had some serious downtime, taking tons of sites down. Much of the news coverage focused on a single hacker who tried to take credit for bringing them down. However, now that GoDaddy is back, it insists the problem was entirely internal and not the result of a hack. The company was quite explicit on that point:

The service outage was not caused by external influences. It was not a "hack" and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again.

At no time was any customer data at risk or were any of our systems compromised.

While my first reaction to all of this was to wonder who would still use GoDaddy, my second question is to wonder whether GoDaddy looks better or worse if it was its own fault that the service went down so broadly. Mistakes happen, but a company like GoDaddy survives on its ability not to make mistakes at that level. I guess, in the end, it's just yet another reminder of why people might want to look for alternatives.

Filed Under: ddos, downtime, hacking, internal problems
Companies: godaddy