Microsoft Looked Through Reporter's Hotmail And MSN Chat Accounts To Identify Windows 8 Leaker

from the scroogled? dept

Apparently, Microsoft's desire to track down someone who leaked screenshots of Windows 8 is so strong that it's willing to violate its own privacy guidelines and promises to the public -- even if it means undermining Microsoft's main promotional campaign for email services.

A few weeks ago, Microsoft promoted Mark Penn to chief strategy officer. Penn is most famous as a PR man and political pollster who was the driving force behind Hillary Clinton's failed campaign for President in 2008. He's known for his negative attack ads and his claims to do everything based on data -- though, people who have explored some of his techniques say it's a lot more flimflam than actual statistical analysis. His main contribution to Microsoft over the past few years seems to be its ridiculous "Scroogled" campaign, in which Microsoft -- a company not at all known for its privacy protections -- attempts to portray Google as being bad on privacy. The campaign has been a colossal and expensive flop according to most.

Either way, you'd think that for a company who's main marketing strategy these days is all about how it protects the privacy of your email account wouldn't then break into a user's email account. But that's exactly what Microsoft apparently did in tracking down the guy who leaked Windows 8 to a reporter. Alex Kibkalo, a software architect for Microsoft, sent a French blogger some Windows 8 code and the way to get around its anti-piracy measures. The French blogger posted screenshots and also emailed Microsoft for comment -- and that's when Microsoft apparently decided to throw its privacy promises out the window:

The engineer was caught after the blogger emailed Microsoft to confirm the authenticity of the leaked Windows 8 code. Investigators at the firm then reportedly looked through the blogger’s hotmail account and instant messenger chats to identify the source of the leak, and found an email from Kibaklo.

Of course, Hotmail today has morphed into Outlook.com, and the current ad campaign about it states: "Outlook.com prioritizes your privacy!" and "Your email is nobody else's business." Oh really? I guess Microsoft considers it their business. It's kind of astounding, first, that Microsoft did this, and second that they appear to openly admit that you have no privacy at all in your email if Microsoft suddenly decides it wants to dig through and dig up something.

Update: And, from the criminal complaint we see, indeed, that Microsoft figured it was fine to violate this journalist's privacy:

Filed Under: alex kibkalo, email, hotmail, leaker, mark penn, privacy, scroogled, windows 8
Companies: microsoft

This Is Ironic: Reporter Cites Bogus WSJ Stats To Claim Bloggers Are Untrustworthy

from the how's-that-working dept

Earlier this week, the blogworld spent plenty of time analyzing a ridiculously bad WSJ "article" by pollster Mark Penn about the number of professional bloggers and how much they make. Having been in the "profession" for about as long as anyone, it took one glance to know that the number he was talking about didn't even come close to passing the laugh test. It was so silly that I didn't even think it was worth posting about it (beyond an offhand comment on Twitter). However, plenty of others went through the numbers and pointed out how ridiculous they were. Scott Rosenberg and ReadWriteWeb are two examples of bloggers doing a great job digging into the numbers and showing how Penn's number aren't even close to accurate. There's also a separate issue about why the WSJ is allowing a PR guy like Penn to write an article presenting him as if he were a regular journalist, but we'll leave that aside for now.

However, (and here's where it gets funny), another mainstream source, Bonnie Erbe, of US News & World Report, used Penn's report to write an article trashing bloggers. And yet, pretty much everything she accuses bloggers of doing, she or Penn do themselves:

They are the technology age's equivalent of reporters and columnists, but without the degree of separation that used to protect readers and consumers from being targeted for commercial or political purposes, that old-fashioned edited newspapers and magazines used to (and to a limited extent, still do) provide.

Hmm. So, it's the bloggers who are sneakily providing commercial or political messages... and not Mark Penn, a political pollster and corporate PR flack being able to write his own biased, poorly fact checked and often just incorrect article in the "prestigious" Wall Street Journal? And Erbe simply believes this professional spinmaster over those who actually have some knowledge and experience with what he's talking about... and then claims it's the bloggers who are likely to write for commercial or political purposes? Wow.

The problem is, veracity is deleted and placed in the trash bin. Unverified opinion is taking its place. Well-written, fact-checked opinion has a storied place in journalism history. But off-the-cuff, on-the-take opinion does not. Yet there is much more of the latter on the Internet than the former.

Yes, again, she seems to have gotten it exactly backwards. In this case, it was the WSJ article where "veracity" was deleted and placed in the trash bin, replaced by Penn's unverified opinion. Meanwhile, the well-written, fact-checked opinion came from (oops) the bloggers she now accuses of not doing it.

The column goes on to say that the way to generate traffic to an Internet site is to make it as outrageous as possible. "Outrageous" on the Internet usually comes in one of two forms: 1) pornography or 2) wildly unsubstantiated, extreme opinions.

Hmm... wildly unsubstantiated, extreme opinions like "Internet, Bloggers' Half-Truths Are Killing Newspapers and Journalism" (which happens to be the title of Erbe's writeup here...)

The fact that, as Penn discloses, some bloggers are making as much as $200,000 per year and many of them are doing so by shilling for companies or selling consumer goods is downright scary. Consumers need a filter. They need to know if someone is saying something just to grab one's attention, or touting a product because that person is being paid by an advertiser to tout it.

How much does Mark Penn make shilling for companies? Isn't that scary?

I used to be friendly with a woman who quit a high-level job at a cable news organization because she insisted on the old "two source" rule. That rule, observed by all reputable news organizations, insisted that no one could publish or broadcast a source story, unless that story was confirmed by two independent sources. The cable network wanted to put on air stories based on information from one source and she quit rather than comply. How old-fashioned of her!

So, let's see... Erbe bases this entire article on a single source (which was proven wrong by multiple other sources) and "goes to press" with it, and then says that "all reputable news organizations" observe a "two source rule," which she totally ignores herself. How new media of her!

Honestly, reading her complaints about bloggers and realizing she commits every single one of them, while missing out on the fact that it was the "bloggers" she dismisses who actually provided the credible analysis and reporting on this story, would make me think that her piece was pure satire. But, looking over her other columns, it doesn't appear that she's the satire sort of person. Or perhaps I'm wrong. I haven't checked that with two sources, so clearly I'm part of the crew that's destroying journalism. But I'm sure fond of irony.

Filed Under: bloggers, bonnie erbe, journalism, mark penn, reporters