Broken Monitor Still Under Warranty, But Samsung Won't Fix It, Because You Don't Live In Canada
from the blame-canada dept
A guy who bought a Samsung monitor at a Sam's Club in St. Louis, Missouri, had it stop working after a couple years. He found the model number, and saw that it was supposed to have a three year warranty, so he called Samsung. Samsung is refusing to fix it, claiming that the monitor is Canadian and the warranty only works in Canada, unless he has his receipt from two years ago as proof of purchase. It's not clear why Sam's Club was selling Canadian monitors, but should it really matter?Filed Under: canada, customer service, monitors, repairs
Companies: samsung
