Seattle Public Radio Station Manages To Partially Brick Area Mazdas Using Nothing More Than Some Image Files

from the may-we-offer-you-a-tote-bag-bearing-our-logo.null dept

Welp. This isn't going to help future fundraising drives. Not when a public radio station is negatively affecting, you know, driving.

Drivers of certain vehicles in Seattle and other parts of Western Washington are shouting at their car radios this week. Not because of any particular song or news item that’s being broadcast, but because an apparent technical glitch has caused the radios to be stuck on public radio station KUOW.

The impacted drivers appear to all be owners of Mazda vehicles from between 2014 and 2017. In some cases the in-car infotainment systems have stopped working altogether, derailing the ability to listen to the radio at all or use Bluetooth phone connections, GPS, the rear camera and more.

Behold the collision of OTA and IO(car)T. This unique situation -- limited solely to drivers in the Upper West -- presented a host of new problems and a lot of speculative answers. The radio station had absolutely no idea why this was happening. One local dealership told a customer it had something to do with 5G, which apparently meant affected Mazdas were now infected with a car-borne form of COVID, presumably necessitating plenty of expensive diagnostics and what have you.

Fortunately, the cars' manufacturer was actually able to pinpoint the cause of the malfunction -- which left some drivers staring at in-car systems stuck in a perpetual "loading…" loop. The answer arrived roughly a week after the problem presented itself. The problem -- discussed in this entertaining Reddit thread -- had nothing to do with network upgrades or an unexplained bug in Mazda software.

Instead, the public radio station had done something completely unexpected, sending affected vehicles into in-car entertainment purgatory. This is the statement Mazda gave to Geekwire.

“Between 1/24-1/31, a radio station in the Seattle area sent image files with no extension, which caused an issue on some 2014-2017 Mazda vehicles with older software,” the Mazda statement said. “Mazda North American Operations (MNAO) has distributed service alerts advising dealers of the issue.”

While it's somewhat troubling to note that Mazdas manufactured within the last eight years are running what Mazda considers to be outdated software, the good news is that it can be fixed. The bad news follows the good news: due to shipping constraints affecting goddamn everything, drivers affected by this oddity shouldn't expect to see a fix anytime soon. "Part delays" cited by Mazda could put permanent fixes months off.

On the other hand (good news!), even older models will be covered by these repairs, whether or not they're still under warranty. The company has instructed dealers to honor "goodwill requests" for free repairs of affected vehicles. Back to the bad news: the part that apparently needs to be replaced is the ominous-sounding "connectivity master unit," which indicates a whole lot of connectivity will be affected until dealers get the part in stock and start dealing with the backlog of semi-bricked Mazdas. Some users have reported in-car entertainment systems stuck in permanent loops, non-functioning GPS systems, and bricked back-up cameras.

This isn't going to go well for Mazda, considering it's the only manufacturer whose systems have been rendered useless by a misconfigured file distributed by a radio station. While this situation is certainly an outlier, there's likely a reason other in-car entertainment systems weren't similarly affected, which suggests a crucial shortcoming in the tech installed in those models -- one that could be exploited by entities far more nefarious than local public broadcasters.

Filed Under: images, public radio, radio, seattle, washington
Companies: kuow, mazda

NY Public Radio Station WNYC Decides That Time Shifting = Piracy

from the for-shame dept

I grew up in NY, and used to listen to WNYC quite a bit as a kid. It's the local public radio station. I'm pretty sure my parents still listen to it all the time. Also, I'm a huge fan of WNYC's On The Media program, which I link to frequently (and, full disclosure, who have had me on as a guest a couple of times). So it's somewhat disappointing to find out that someone at the organization appears to think that timeshifting is piracy. It is not, and the organization is wrong.

Trey Harris is a big fan of WNYC, and a regular pledge drive supporter. Of course, to make his listening easier, he uses a program called Flip4Mac, which not only lets him listen to the streams, but lets him do some basic time shifting of the streams: pause, rewind, fast-forward, etc. This makes the WNYC feed more valuable and useful for him, and he's shown it by supporting them even more, having recently increased his yearly contribution.

Unfortunately, WNYC thinks he's a crook. A few days ago, the app stopped working with the WNYC feed. Trey contacted them to let them know that there must be a bug that needed fixing... and he was told instead that the app had been blocked because of piracy! As he notes, the folks making the decisions at WNYC apparently are wholly unfamiliar with the ruling in the Betamax case that says that time-shifting is legal. It's why VCRs and DVRs are legal. There's no reason why streaming audio shouldn't be legal as well.

After complaining about this publicly, WNYC (actually, the "donor's office") contacted him to clarify. They said that they weren't accusing him of piracy, but that their streaming provider said that app was used for piracy, and that's why it was blocked. Still, they argued that time shifting is "piracy"... but only if done online.

She agreed that if I used a tape recorder, or a digital recorder, to store the over-the-air broadcast, I could listen to it later, pause, rewind, etc. But she said when it went over the Internet it was different. I brought up the TiVo example, and she responded that video-on-demand programs often disallow fast-forwarding. "It's a whole new world," she said.

It's not "a whole new world," in the way she thinks. There is no requirement that a DVR disable things like fast-forwarding. There is certainly no reason for them to disable this use. It's not "piracy." They're broadcasting this free over the air, and this is just someone recording the legitimate stream. All of that is perfectly legal. The only reason to break the ability to do this is to piss off legitimate listeners.

Of course, even if WNYC officials are totally wrong about this, it's really not that surprising. In a world of copyright maximalism, where we're continually taught about "ownership" of ideas and content, even where it doesn't make sense, some people almost have an instinctual reaction to think that any use like this must be "illegal" somehow. It is not, and it's a shame that WNYC seems to be sticking to this bogus explanation. Of course, I also wonder why WNYC thinks of services like dar.fm, which appears to offer up a bunch of WNYC shows for time shifting.

The whole thing remains pretty silly, of course. Time shifting is legal. An operation like WNYC shouldn't just be fine with it, it should encourage it because it makes their shows more valuable, meaning more people will listen -- and more people will be interested in donating and supporting what they do. It's a shame that they clearly haven't thought this through and simply jumped to the false conclusion that this was some sort of evil piracy.

Filed Under: on the media, public radio, timeshifting
Companies: wnyc