Speakeasy The Latest VoIP Provider To Block Certain Calls

from the this-is-going-to-get-messy dept

A few weeks back, we noted that VoIP provider MagicJack had begun blocking calls to certain numbers it didn't like -- specifically free conference numbers that were using a regulatory arbitrage loophole that required the networks of incoming calls to certain rural telcos to pay huge connection fees, creating incentives for those telcos to develop cheap or free services that brought in lots of calls. Then, a few weeks ago, it came out that Google was blocking similar calls via its Google Voice offering. I still believe that offering a telephone service that connects to POTS requires that you complete all non-fee-based (i.e., 900 number) calls, according to an FCC order in 2007 on this particular subject. Google and MagicJack disagree.

However, with more and more people switching to VoIP services, combined with more and more VoIP providers going down this route, it's becoming a big issue, quickly. Harold Feld notes that Speakeasy is the latest VoIP provider to go down this route, blocking similar calls. To Speakeasy's credit, however, unlike both MagicJack and Google, it at least clearly alerted customers to this change, and also publicly lists out the blocked numbers. It's amazing that Google and MagicJack did not do either of these things.

Still, as Feld notes, this is becoming a big deal. It's likely that more and more VoIP providers are going to quickly go down this same path, and the phone system will start to splinter. This is bad. For a phone system to work, you shouldn't have a situation where the service you use can arbitrarily refuse to complete certain phone calls. The real answer is to get rid of the arbitrage loopholes. The rural telcos are clearly abusing the rules. Yes, this could seriously curtail various free conference calling solutions, but that's better than the alternative.

Filed Under: arbitrage, free conference calls, telco service, voip
Companies: google, magicjack, speakeasy

Court Says VoIP Is Not A Telco Service; States Can't Tax It As One

from the just-say-no-to-usf dept

In recent years, various state regulators, desperate to dredge up extra tax income, have targeted VoIP providers, using the infamous "like a duck" test, to say that since they look like a traditional telephone service, they need to pay taxes like one -- despite the fact that they don't make use of the same infrastructure (which is part of the reason why telco services were taxed in the first place). A couple years ago, an appeals court rejected this theory in Minnesota, and now an appeals court has come to the same conclusion in Nebraska, stating that VoIP services, such as Vonage, are not telecom service providers, and thus are not responsible for taxes such as the Universal Service Fund. Of course, this also contradicts some other rulings... so perhaps we'll eventually see this in the Supreme Court as well.

Filed Under: telco service, voip
Companies: vonage