Techdirt's think tank, the Copia Institute, is working with the Trust & Safety Professional Association and its sister organization, the Trust & Safety Foundation, to produce an ongoing series of case studies about content moderation decisions. These case studies are presented in a neutral fashion, not aiming to criticize or applaud any particular decision, but to highlight the many different challenges that content moderators face and the tradeoffs they result in. Find more case studies here on Techdirt and on the TSF website.

 

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Thursday

15:43 Content Moderation Case Study: Facebook Struggles To Correctly Moderate The Word 'Hoe' (2021) (21)

Wednesday

15:32 Content Moderation Case Study: Linkedin Blocks Access To Journalist Profiles In China (2021) (1)
16:12 Content Moderation Case Studies: Snapchat Disables GIPHY Integration After Racist 'Sticker' Is Discovered (2018) (11)

Thursday

15:30 Content Moderation Case Study: Tumblr's Approach To Adult Content (2013) (5)

Wednesday

15:41 Content Moderation Case Study: Twitter's Self-Deleting Tweets Feature Creates New Moderation Problems (2)
15:47 Content Moderation Case Studies: Coca Cola Realizes Custom Bottle Labels Involve Moderation Issues (2021) (14)
15:28 Content Moderation Case Study: Bing Search Results Erases Images Of 'Tank Man' On Anniversary Of Tiananmen Square Crackdown (2021) (33)
15:32 Content Moderation Case Study: Twitter Removes 'Verified' Badge In Response To Policy Violations (2017) (8)
15:36 Content Moderation Case Study: Spam "Hacks" in Among Us (2020) (4)
15:37 Content Moderation Case Study: YouTube Deals With Disturbing Content Disguised As Videos For Kids (2017) (11)

Thursday

15:48 Content Moderation Case Study: Twitter Temporarily Locks Account Of Indian Technology Minister For Copyright Violations (2021) (8)

Wednesday

15:45 Content Moderation Case Study: Spotify Comes Under Fire For Hosting Joe Rogan's Podcast (2020) (64)
15:48 Content Moderation Case Study: Twitter Experiences Problems Moderating Audio Tweets (2020) (6)

Thursday

15:48 Content Moderation Case Study: Dealing With 'Cheap Fake' Modified Political Videos (2020) (9)
15:35 Content Moderation Case Study: Facebook Removes Image Of Two Men Kissing (2011) (13)
15:23 Content Moderation Case Study: Instagram Takes Down Instagram Account Of Book About Instagram (2020) (90)

Wednesday

15:49 Content Moderation Case Study: YouTube Relocates Video Accused Of Inflated Views (2014) (2)
15:34 Content Moderation Case Study: Pretty Much Every Platform Overreacts To Content Removal Stimuli (2015) (23)

Friday

16:03 Content Moderation Case Study: Roblox Tries To Deal With Adult Content On A Platform Used By Many Kids (2020) (0)

Wednesday

15:43 Content Moderation Case Study: Twitter Suspends Users Who Tweet The Word 'Memphis' (2021) (10)

Friday

15:35 Content Moderation Case Study: Time Warner Cable Doesn't Want Anyone To See Critical Parody (2013) (14)

Wednesday

15:38 Content Moderation Case Studies: Twitter Clarifies Hacked Material Policy After Hunter Biden Controversy (2020) (9)

Friday

15:42 Content Moderation Case Study: Kik Tries To Get Abuse Under Control (2017) (1)

Wednesday

15:31 Content Moderation Case Study: Newsletter Platform Substack Lets Users Make Most Of The Moderation Calls (2020) (8)

Friday

15:40 Content Moderation Case Study: Knitting Community Ravelry Bans All Talk Supporting President Trump (2019) (29)

Wednesday

15:50 Content Moderation Case Study: YouTube's New Policy On Nazi Content Results In Removal Of Historical And Education Videos (2019) (5)

Friday

15:36 Content Moderation Case Study: Google Removes Popular App That Removed Chinese Apps From Users' Phones (2020) (28)

Wednesday

15:42 Content Moderation Case Studies: How To Moderate World Leaders Justifying Violence (2020) (5)
15:47 Content Moderation Case Study: Apple Blocks WordPress Updates In Dispute Over Non-Existent In-app Purchase (2020) (16)

Friday

15:47 Content Moderation Case Study: Google Refuses To Honor Questionable Requests For Removal Of 'Defamatory' Content (2019) (25)
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