You Don't Own What You Thought You Bought: Verizon Breaks Phones; Turns Off Feature
from the how-nice-of-them dept
Yet another reminder that, in this day and age, you often don't actually own the products that you've purchased. The latest to make this point is Verizon, who has begun remotely crippling Android smartphones, turning off a feature that let people use the phones as mobile hotspots. The reason? Well, to make you pay more to re-enable the feature you used to have:Verizon this week began pushing smartphone updates that cripple some devices' innate ability to be used as a mobile hotspot -- for free. Specifically, Verizon pushed an update to the HTC Thunderbolt that blocked the devices embedded hotspot functionality, making the device less valuable and less useful to consumers. Why? Verizon wants to ensure that users have to pay an additional $20 a month mobile hotspot fee.The company has also received some help from Google, getting the Android maker to remove any tethering apps from the Google marketplace, thereby making it (somewhat) more difficult to workaround this feature-kill. As Karl Bode notes in the post linked above, this seems the opposite of "open", which both Verizon and Google have been pushing when it comes to Android.
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Filed Under: android, freedom to tinker, phones, tethering
Companies: google, verizon
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No, no, we just misunderstood when Verizon was talking about "open". They meant "open" as in "open your wallet".
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Break the Contract!?
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not that i agree
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Not Unexpected
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They did this to the Droid X long ago
You can find it here:
http://code.google.com/p/android-wifi-tether/
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Re: Break the Contract!?
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Re: Not Unexpected
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Re: Break the Contract!?
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Re: They did this to the Droid X long ago
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Re: They did this to the Droid X long ago
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Mike, you've again shown "free" to be a mere TRICK.
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Re: Re: They did this to the Droid X long ago
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Re: Re: Break the Contract!?
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The tethering apps have stealth mode
As for removing the tethering apps from the market, you can still get them directly from the developers websites by turning on side loading of apps.
I wish to hell that someone would startup a wireless company with reasonable fees. Why is it, we have the most expensive broadband and wireless plans of any developed nation and many less developed nations?
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I'm assuming the idea was to get users used to the feature and speed so that when the trial ended people would shell out for it. Oh, and 3G tethering is $20 with an extra 2GB, whereas 4G tethering is $30 but I'm not sure if it is for the same extra 2GB or "unlimited".
So, no, Verizon didn't remove or change any features, they flipped the switch from free to paid.
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Re: The tethering apps have stealth mode
Simple: There's no competition:
http://www.engadget.com/2011/06/28/why-is-european-broadband-faster-and-cheaper-blam e-the-governme/
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Re: Mike, you've again shown "free" to be a mere TRICK.
I'd like to actually see a capitalist system first. Right now we have a crony corporatism, which is not the same thing at all.
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Re:
http://forums.macrumors.com/archive/index.php/t-1120193.html
You can still get a tether program from the Amazon App Store.
http://www.amazon.com/Mobile-Stream-EasyTether/dp/B004JJR2K4/ref=sr_1_1?ie=UTF8&s=mobi le-apps&qid=1310491605&sr=1-1
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Re: Re: They did this to the Droid X long ago
I tried that. The cops weren't happy about it.
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Re:
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TIVO
Any other TV box
Network Storage devices
plus more are PCs
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Re:
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Re: Break the Contract!?
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Re: Re:
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Re: Re:
"Cell companies do this to EVERY phone, Especially Verizon, all the way down to feature phones.. where you have to buy their games, from their store, for their price... This has been standard practice for 15 years."
They've been doing this since Verizon's second Android phone. (DRIOD 1 had completely unaltered Android OS) So they've been doing this for about 2-3 years.
It's less "flipping a switch" and more "Standard Operating Procedure"
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Re: not that i agree
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"The latest to make this point is Verizon, who has begun remotely crippling Android smartphones, turning off a feature that let people use the phones as mobile hotspots."
This is just blatantly false. Like I said, the update stopped the free promo. It was sold and marketed as a promo. One that was supposed to only last 1 month but went almost 3. Thunderbolts can still be used as mobile hotspots, but just like every other carrier, using the built in hotspot feature requires payment.
I typically like a lot of TechDirt's articles, but this seemed like one of the occasional "rabble" rousings.
The more appropriate PS3 analogy would be having PSN for free then having to pay monthly for PSN.
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Misunderstood
People are also forgetting that Verizon is an ILEC, and the most successful and vicious child of the AT&T breakup by far. Not too surprising since it was formed out of AT&T's old research region (NY/NJ); this is the company that rolled out CallerID, then anonymous calling,, *then* de-anonymizing CallerID. They created an arms race in their own ecosystem! This is the same company that gladly leases phones to its ratepayers. Who really thinks Verizon and VZW aren't in this *solely* for the money? People, they forgot more about nickel-and-diming than you will ever know.
Hey, when they give back the Spanish-American war tax money, we'll talk again.
-C
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Chilling Effects?
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It's MY phone
So I DO own what I bought, Verizon just doesn't know it.
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Re: Not Unexpected
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Re: They did this to the Droid X long ago
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Re: The tethering apps have stealth mode
You still have to root to get tethering though.
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Re:
Although the business side is run by greedy, weaselly pricks, I'm actually very happy with the technical side of Verizon; it's top notch.
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Re: Break the Contract!?
i could see how some may have moved from a dumb phone to an android and are thinking that they are removing services that were already there... but thats not actually what it is.
the real question is why are they charging as much as they are for data in the first place.... fix that and this is even less than a non-issue.
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Re: not that i agree
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Re: It's MY phone
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Re: Re: not that i agree
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Re: Re: not that i agree
Here here! Glad I don't live there!
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This has been widely discussed and believe it or not, it violates the 4g spectrum rules about open access which verizon is a part of.
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Re: Re: Break the Contract!?
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Re: Mike, you've again shown "free" to be a mere TRICK.
We have the very obvious next step, where the regulatory agencies are run by the companies they are supposed to be regulating.
I'm not sure where these magic regulators are going to come from
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Re: Re: Mike, you've again shown "free" to be a mere TRICK.
Oh, YES IT IS! If you're maintaining that "capitalism" is an "unknown ideal", it's simply overlooking the fundamentals of /capital/: those who have it make the rules. The "crony" version is just the modern form of a few families owning everything, shutting out the rest.
I'm stuck with the term. But you don't actually want to see "capitalism" in practice, and better be glad that you haven't: for it in historical terms, look up what capitalists did opposing unions and the 40-hour week, "trusts", or further back, under "feudalism", where those with "capital" owned everything including the serfs.
We live in a /unique/ and vanishing bubble from the Enlightenment in a New World that led to brief freedom from The Rich in the Americas. The inheriting of unlimited /capital/ is same as feudal entitlements, and the system is reverting to that.
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Re: Re: Break the Contract!?
It's no different: a mobile hotspot is a function on your phone, making use of the exact same bandwidth you are already paying for. There is no excuse for disabling it.
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Re: Break the Contract!?
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Re: Re: They did this to the Droid X long ago
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Re: Re: They did this to the Droid X long ago
http://www.droidforums.net/forum/liberty-rom-dx/157745-liberty-2-0-1-stock-apex-cm7-etc-a ny-rom-liberty-gb.html
Written by yours truly. G'day.
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This is what happens when the government establishes a plethora of unregulated monopolies in almost every industry.
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Re:
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Re: They did this to the Droid X long ago
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Re: Re:
http://androidandme.com/2010/05/news/native-tethering-spotted-in-android-2-2-froyo/
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Re: Mike, you've again shown "free" to be a mere TRICK.
That's an easy one, we're not dealing with true capitalism here. If we were, Verizon would have been put in check a long while ago, and they likely wouldn't have so much money with which to abuse their position.
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Re: Re: Break the Contract!?
i haven't been to the BBB website in a long time, but when i did, all of the mobile carriers were already badly scored there.
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Re: Re: Break the Contract!?
Citation, please.
Besides, they certainly didn't tell me that.
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Re: Re: Break the Contract!?
It's astonishing how most companies have become inhuman to the point they couldn't care less about screwing their customers, human beings, and using Chinese slaves to make their goods.
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Re: Re: Mike, you've again shown "free" to be a mere TRICK.
I think you may be confusing capitalism with free markets. They are not the same thing. In fact, capitalists try to lockup and corner markets and eliminate competition in order increase profits. They are for their own freedom in the market, but not anybody else's.
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Re: not that i agree
The bigger question should be if Verizon charging for tethering on it's LTE network violates the open access rules that were placed on the 700Mhz spectrum they purchased. I believe Verizon charging for a feature that is built into the phone os does violate the open access provisions.
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The Result
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*that's $90 a month for unlimited data (7G max), 500 minutes (free nights and weekends I think), and unlimited txts (probably still limited, but I don't use it enough to find out).
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Re:
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Re: The tethering apps have stealth mode
http://www.credomobile.com/
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Re: Re: Re: Break the Contract!?
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Re: Re: not that i agree
My understanding of the rules is that they have to allow any device to access their network as long as it goes through a technical review/certification and doesn't damage the network.
What is less clear is whether or not Verizon could charge whatever they please for any given network access. So if you buy a VZW LTE-enabled digital camera, they would have to allow it to access the network, but could charge you some dollar amount for doing so. The same for any other device on your plan.
I agree that it's fair to charge a per-device access fee *if the device connects directly to the network*! However, attaching a secondary device to your phone, hotspot, tablet, or whatever should be covered under the price (extortion) you already pay for that device. Just like you do with your landline ISP.
Can you imagine the outrage if landline ISPs started charging per-device?? I don't understand why there isn't similar outrage occurring over *increasing* mobile network charges! The price of bandwidth isn't going up anywhere near that degree...
So, all that to say...I think the mobile industry needs to get in big trouble.
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Re: Re: Re: Re: Break the Contract!?
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The proper analogy:
Would the courts agree that they have that right?
Would Ford's wanting to rent satellite radio to its customers make that right?
Would the only option be to never buy a Ford again?
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Re: Re: Re: They did this to the Droid X long ago
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Re: Re: Re: Re:
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Verizon Mobile Hotspot
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Phone vs network
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Re: Re: They did this to the Droid X long ago
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Baaaa Baaaa
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Re: It's MY phone
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Re:
The irony is that Google, partly complicit here, was the instigator of the 'open' requirement in the 700MHz auction terms.
see: http://www.pcmag.com/article2/0,2817,2254770,00.asp
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Re: The tethering apps have stealth mode
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That is incorrect. My Nexus One phone, with the stock Android OS, has tethering built-into the OS.
That is the tethering that was available on the Thuderbolt. Verizon pushed an update to their "altered" version of Android, and it removed this feature. This practice is not unique to Verizon - AT&T iPhones don't have a tether option visible to the users, but unlocked iPhones have it as part of the iOS. It is fairly standard for handset vendors to modify/limit...er...cripple devices at the behest of carriers. That's because carriers are their most important volume customer, not you or me.
So, yes, the OS was altered with the VZW "skin", and in particular, the tether feature was removed.
Previously, there were also tethering apps available in the Android Marketplace. To satisfy carrier partners, Google has made it harder to find those.
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Re: Baaaa Baaaa
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The point here is that they are not just ending a promotional service that they offer, but crippling a phone that is yours.
Verizon has a long history of crippling phones. Bluetooth originally scared them, so they had it removed from their phones. Then years ago they allowed it, but removed the DUN capability that -surprise- allowed tethering. Then they were the last carrier to get on board with Wi-Fi, removing it from their phones until they could be certain that it would not cannibalize mobile data revenue. OK, bad enough, but at least in those cases, they sold the devices limited as such. They did not retroactively de-activate bluetooth or WiFi.
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Re: It's MY phone
Seriously, people who understand these tech issues need to fight for their rights. That's us.
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Re: Re: It's MY phone
Many people mistakenly believe that as soon as they hand over some money that they then magically acquire full and irrevocable property rights on the software, hardware, etc., that is involved. Ain't so.
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Re:
I suppose I'll agree with you that Verizon was not tricky or misleading. That don't make it right.
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Re: Re: Re: Re: Re: Break the Contract!?
Skip forward to the 50 second mark...
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Re: Re: Re: It's MY phone
When your 24 month contract is up, you keep your phone. You don't turn it in.
When you quit your phone service, you keep the phone, AND you pay the ETF (Early Termination Fee) to compensate for the subsidy the carrier invested in the phone. You don't turn in the phone. The carrier doesn't want your used phone back, they want the ETF. You keep your phone.
The phone is yours. What you have is a contractual obligation to retain service for two years.
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Comcast's new DVR UI ...
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Re: This is a possible violation of Verizon's spectrum license terms...
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USians Letting Themselves Be Screwed Again
If you bought the phone from an independent supplier at a regular price, you would get to enjoy all its functions, nobody can remotely reach out and cut them off.
This is something we take for granted in countries with GSM networks; the only bit of hardware the network provider controls is the SIM card, and switching networks is as easy as swapping SIM cards.
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Re: Re: This is a possible violation of Verizon's spectrum license terms...
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Re: Re: This is a possible violation of Verizon's spectrum license terms...
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Re: Re: Re: Re: Re:
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Re: Re: Re: not that i agree
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Re: This is a possible violation of Verizon's spectrum license terms...
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Re: Re: This is a possible violation of Verizon's spectrum license terms...
Anyhow, see the first sentence of the second paragraph of this 3 year old article:
http://arstechnica.com/tech-policy/news/2007/09/verizon-unhappy-with-700mhz-open-access-re quirements-sues-fcc.ars
also good:
http://www.electronista.com/articles/08/01/31/700mhz.open.access.bid/
The Ars Technica article, written before the auction, goes on to explain how Verizon lobbied against "open access", saying that the FCC (Treasury) would get less revenue from an auction if they encumbered the spectrum with that requirement. The FCC responded by saying if they did not get $4.6 billion in bids, they would remove the requirement and re-auction. If you suspect that VZW might have been disingenuous in their lobbying, you won't be surprised that later, Verizon helped bid the auction up to a record-breaking $19 Billion.
"Open access" was hoped to be like a wireless Carterphone, if you are familiar with that landmark case. By blocking tethering, it seems that Verizon is not on board. Carterphone was about people being able to add independently purchased wired telephones to their home line without paying Bell any more, tethering seems to be pretty similar.
If you fancy slightly more detail, see this:
http://www.dailywireless.org/2007/07/31/fcc-limited-open-access-no-wholesale-requirement-for- 700-mhz/
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Re: This is a possible violation of Verizon's spectrum license terms...
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Re: Re: This is a possible violation of Verizon's spectrum license terms...
Huh? "must prohibit?" Where do you think I said that?
Was it when I started out with: "Verizon didn't just "talk" about 'Open'. It is a required condition..." You do know what 'open' means, right? It's kinda the opposite of 'prohibit'.
I see two possibilities here:
1) you are rather dense, OR
2) you just need to go back and do a little re-read of what I actually wrote.
I'm actually guessing it's the latter.
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Re: This is a possible violation of Verizon's spectrum license terms...
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Re: Re: This is a possible violation of Verizon's spectrum license terms...
And now I see where you misunderstand. You have misinterpreted the use of the word "this" in my original comment. By "this" I meant 'VZW blocking tethering', you thought "this" was 'customers using tethering'. Since my original doesn't mention tethering, and the subject is Verizon's license requirements, and the subject of Masnick's article is "Verizon turns off features", it is pretty dense to interpret it as you did...and drag me through three follow-up clarifications before you get it - or before I get precisely where you don't get it.
Verizon's spectrum license terms stipulate that they MUST allow these lawful devices.
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Re: Re:
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And the analogy someone raised with having to pay for PSN is completely flawed. Using PSN consumes Sony resources (server bandwidth, etc.) and marginal additional use of PSN causes marginal costs to Sony, so they are well within their rights to charge a fee for PSN. Using a phone as a hotspot, however, only causes marginal costs to the carrier to the extent that the phone is used to relay Internet traffic over the carrier's infrastructure, and for that you are already paying the carrier's probably exorbitant data rates. So they are wanting users to pay them twice for certain kinds of traffic -- that's double-dipping. Actually, it's a self-inflicted gunshot wound to the foot. Free tethering makes it more likely more people will use the feature, and end up using more bandwidth, for which they can charge more. Adding an up-front cost for tethering makes it likely people won't tether, and then the only bandwidth use over their network from that customer will be whatever the user does directly on the phone, which means less revenue for the carrier.
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Re: Not Unexpected
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Re: Re: Break the Contract!?
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