Ticketmaster Finally Dropping Captcha System...For Ad-Driven Captcha Clone

from the captcha-is-advertising-and-advertising-is-captcha dept

Fri, Feb 1st 2013 6:26pm — Timothy Geigner

I hate Captcha systems. Now, I don't only hate them because they're only mildy effective while being creatively annoying, but also because I'm a toaster-class Cylon and I consider them an affront to my intelligence. Okay, that isn't true, but the fact is that Captcha hasn't evolved all that much in the past several years and it's generally an annoyance. You type in barely legible words, that occasionally have a strikethrough, and the best you can hope for is that the word combinations say something laughable so you at least get a little entertainment out of the experience.

Pictured: Security
Image source: CC BY-SA 2.0

Fortunately, one common user of Captcha is dismissing it from their site. Ticketmaster has decided that Captcha is now too hated to use. Are you ready for the massive change?

Ticketmaster has moved to ditch it in favour of a simpler system. It means users will write phrases, such as "freezing temperatures", rather than, for example, "tormentis harlory".

Oh. Okay, well that's...mildly different, I suppose. If you're wondering how this almost noticeable change in user input is going to be achieved, allow me to explain. See, instead of using whatever 8-year-old-boys-playing-Madlibs algorithm that's currently employed to generate the response words in barely legible form, the system will now be a sort of Q&A, chiefly used to allow advertising in the form of questions. For instance, you might be given the name of a well-known brand of gum followed by a request to input what the brand name is commonly associated with. You might also get to answer in multiple choice format. While the choice to include advertisements within the system may seem odd, at least everything will now be legible. Testing thus far appears to show positive results.

The average time to solve a Captcha puzzle was 14 seconds, while the new system was taking users an average of seven seconds to figure out.

Halving the input time is certainly an improvement. It remains to see how many advertisers want to be associated with a system not all that different from one almost universally hated.

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Filed Under: ads, captchas, evil
Companies: ticketmaster

27 Comments

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Coises (profile), 1 Feb 2013 @ 6:42pm

�It remains to see how many advertisers want to be associated with a system not all that different from one almost universally hated.�
Aren�t all advertisers associated with a system almost universally hated... advertising?
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Anonymous Coward, 1 Feb 2013 @ 6:42pm

I'll bet a spam bot could tell what a captcha's words are better than I can. >_>
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tamar, 1 Feb 2013 @ 7:16pm

so smart
Solve media is their partner...pure genius
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Anonymous Coward, 1 Feb 2013 @ 7:21pm

Re:
Exactly, I am trying to decipher the one in the article.

spam
scam
scrhivi
SOPAM
SOPAIV
SOPAVI

Ah! screw it time for me to scram.
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Zos (profile), 1 Feb 2013 @ 7:23pm

it still sounds less annoying than captcha.
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Anonymous Coward, 1 Feb 2013 @ 7:55pm

I am so screwed if this catches on.

I don't know what brands are famous or not, frak! frak! frak!
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Anonymous Coward, 1 Feb 2013 @ 8:24pm

Eh, I thought everyone uses reCaptcha these days because it helps digitize books... I'll gladly solve reCaptchas exactly because I know my effort helps them while authenticating myself as a human.

While a custom solution may work for TechDirt since it's not being specifically targetted, it's trivial to analyse how it works to write dedicated code to post spam just for your site.

So you can't just claim all captchas are dumb and unneeded :/
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TAKUMI (profile), 1 Feb 2013 @ 8:29pm

I actually thought the recaptchas were kind of neat. I mean, when you complete one of those, you're actually helping to digitise some kind of book or document. It almost made me feel a small sense of pride to know I was contributing to some kind of noble project to preserve knowledge just by filling out a silly scrambled-letter puzzle.

Although, after watching Solve's video, I guess I can agree that typing stuff out of ads is more fun than just watching them clog up a page. If this could reduce banner ads, I'd be all for it.
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Nigel (profile), 1 Feb 2013 @ 8:48pm

Helps Digitize Books
I am not that bothered by re-captcha and if you have not caught this it's a really interesting watch.

http://www.ted.com/talks/luis_von_ahn_massive_scale_online_collaboration.html

Nigel
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G Thompson (profile), 1 Feb 2013 @ 9:31pm

but also because I'm a toaster-class Cylon and I consider them an affront to my intelligence. Okay, that isn't true

Frak!! there's that theory blown to shreds.. And It would of explained so much too ;)
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Anonymous Cowherd, 2 Feb 2013 @ 1:12am

Ads in captcha, useless or discriminating
I remembers seeing a captcha somewhere once that showed some logo I'd never seen and asked me to describe the brand with any words...I typed in "any words." It was accepted.

If I had been required to actually know what the hell that logo was about, I might have been more than a bit upset.
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Rekrul, 2 Feb 2013 @ 1:58am

Recently I followed a link to a site that wanted you to solve a captcha by watching a small video and entering what it told you. Unfortunately someone screwed up because even though the phrase was written in clear, block letters that were as easy to read as the headline to this story, it wouldn't accept it and kept telling me that I entered it wrong.
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Old Fool (profile), 2 Feb 2013 @ 2:05am

Reddits Idea of Captcha fun.
Try /r/inglip

AND BOW TO YOUR GOD!
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Bollocks, 2 Feb 2013 @ 2:33am

I think captchas should be made fun and enjoyable like
whenever you solve one as soon as you submit it a politician or banker or corporation are immediately killed / destroyed
But that's just me I guess?
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F!, 2 Feb 2013 @ 4:00am

really...
why why WHY does anyone at all still use ticketmaster... I don't just mean buying tickets, the artists selling them as well.

Who uses ticketmaster? Seriously?!?

I guess it's the same people who still shop at walmart and eat at mcdonalds. You fuckers are killing the world. PLEASE STOP! self-indulgent assholes
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Anonymous, 2 Feb 2013 @ 5:50am

With the way I have my security set up on my home computer (no Javascript or Active X, highest possible firewall settings, etc.) I can't do Captcha from home. I have to use public computers for sites that use Captcha.
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RadialSkid (profile), 2 Feb 2013 @ 7:08am

the best you can hope for is that the word combinations say something laughable so you at least get a little entertainment out of the experience.

You can say that again...the randomness is just too much. I once got "Mexicans thieving" in a Captcha. Seriously.
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Anonymous Coward, 2 Feb 2013 @ 7:15am

How much of a fee will they charge for this new feature?
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Anonymous Coward, 2 Feb 2013 @ 8:14am

Re:
It may help to digitize books, but especially with older books I think it does more damage than good. For example the average user cant be bothered to differentiate between ſ and f, therefore filling classic literature with fome fhit.
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Patrick (profile), 2 Feb 2013 @ 3:09pm

"Tormentis harlory?" lol. What is that, a Harry Potter spell for torturing prostitutes?
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art guerrilla (profile), 3 Feb 2013 @ 3:18am

not enough captcha hatin'...
i am not opposed to the idea of captcha for soft-security stuff, but the implementation of it drives me nuts...

depending on how messed up they make it, the words can be so distorted/obscured, that i have to run through 4-5 reloads to get one that is readable...
WTF

i'm imagining that spammers/etc who break captchas for whatever reasons, have little-no trouble breaking them, but it sure does annoy the fuck out of me, a 'real' user...

as far as i'm concerned, its a teeny, tiny DRM function that does little/nothing to slow down the 'bad guys', but annoys the hell out of ALL the legitimate users...

any software which makes me feel unnecessarily stupid, is NOT software i tend to admire...

hatin' on captcha here, boss ! ! !

art guerrilla
aka ann archy
eof
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Tex Arcana (profile), 3 Feb 2013 @ 9:28am

All these allegedly "Techie" people, and the missed the obvious???
:wtf:

Okay, I get Cylon Boy: toasters aren't particularly smart. But the rest of you??

The one I see the most with the "new" systems that Ticketmaster is about to use, has been using that along with standard character recognition (about a 50-50 split), for YEARS. One of the most ubiquitous free picture uploaders on the planet: TinyPic.

It's okay, but there are times where the images either don't resolve, or the picture with the question don't even come up, and hitting the "new image" button doesn't work. Probably a fault of Captcha or ReCaptcha, not TinyPic. And it's still annoying--especially when you *have* a Photophuckit account, you log in, and it STILL refuses to acknowledge you don't have to have the "spamblockers". :hammer:
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Anonymous Coward, 3 Feb 2013 @ 10:46am

Re: Re:
That's why the letter "s" exiftf...er, exists
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Ninja (profile), 4 Feb 2013 @ 1:40am

Online sex shop advertising on that system. Hilarity ensues.
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John Fenderson (profile), 4 Feb 2013 @ 10:24am

Re:
The has to be the worst possible form of captcha. A couple of the machines I regularly use cannot play video at all.
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nikkip (profile), 4 Feb 2013 @ 11:46am

Picture CAPTCHAs
I've seen some websites that have a CAPTCHA that shows a bunch of different pictures and says something like "click on the picture of the cat", like this one: http://www.confidenttechnologies.com/Confident_CAPTCHA_Demo

It's much faster and easier to solve than trying to decipher impossible text or type some slogan.
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elr, 15 Feb 2013 @ 11:32am

Yeah, I've seen all these new puzzle captchas. In some cases, the applet didn't load all the way and it said the captcha was wrong even though it confirmed it successful. They're pretty crazy.
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