New GCHQ Boss Blames Tech Industry For 'Facilitating Murder' And Being Terrorists' 'Command-And-Control' Center

from the say-what-now? dept

Tue, Nov 4th 2014 6:03am — Mike Masnick

So, we weren't too impressed with previous GCHQ (the UK equivalent of the NSA) boss, Sir Iain Lobban, who insisted that GCHQ didn't do "mass surveillance" so long as you defined "mass" and "surveillance" the way he does (and not the way the English language does). This statement was made just days before it was revealed that the GCHQ (contrary to its own claims) gets access to NSA data without a warrant.

New GCHQ boss Robert Hannigan has taken to the potentially pay-walled pages of the Financial Times to convince the world that he's a complete nutjob in charge of one of the most powerful spy agencies in the world. His message: basically "terrorists use technology, and because you hate terrorists, we should all be happy to have tech companies share all your private data with us to catch terrorists." Or something like that. Hannigan honestly seems to believe that the public is really on the government's side against the tech companies they use every day. That seems like rather large miscalculation of his audience.

Hannigan's pitch relies on (of course) spreading as much FUD as possible, starting with ISIS:

Terrorists have long made use of the internet. But Isis’s approach is different in two important areas. Where al-Qaeda and its affiliates saw the internet as a place to disseminate material anonymously or meet in “dark spaces”, Isis has embraced the web as a noisy channel in which to promote itself, intimidate people, and radicalise new recruits.

The extremists of Isis use messaging and social media services such as Twitter, Facebook and WhatsApp, and a language their peers understand. The videos they post of themselves attacking towns, firing weapons or detonating explosives have a self-conscious online gaming quality. Their use of the World Cup and Ebola hashtags to insert the Isis message into a wider news feed, and their ability to send 40,000 tweets a day during the advance on Mosul without triggering spam controls, illustrates their ease with new media. There is no need for today’s would-be jihadis to seek out restricted websites with secret passwords: they can follow other young people posting their adventures in Syria as they would anywhere else.

Got it? Terrorists use the same services you and I do, and they're really, really mean. So, why is the public so upset that GCHQ wants to snoop on what everyone's doing on those services? For bonus points, he also tosses in some child porn fears as well.

GCHQ and its sister agencies, MI5 and the Secret Intelligence Service, cannot tackle these challenges at scale without greater support from the private sector, including the largest US technology companies which dominate the web. I understand why they have an uneasy relationship with governments. They aspire to be neutral conduits of data and to sit outside or above politics. But increasingly their services not only host the material of violent extremism or child exploitation, but are the routes for the facilitation of crime and terrorism. However much they may dislike it, they have become the command-and-control networks of choice for terrorists and criminals, who find their services as transformational as the rest of us. If they are to meet this challenge, it means coming up with better arrangements for facilitating lawful investigation by security and law enforcement agencies than we have now.

Then, finally, he blames the tech companies for not recognizing that by spying on everyone, GCHQ is just trying to protect the free and open society we all love, and assumes that the public is really on his side:

To those of us who have to tackle the depressing end of human behaviour on the internet, it can seem that some technology companies are in denial about its misuse. I suspect most ordinary users of the internet are ahead of them: they have strong views on the ethics of companies, whether on taxation, child protection or privacy; they do not want the media platforms they use with their friends and families to facilitate murder or child abuse. They know the internet grew out of the values of western democracy, not vice versa. I think those customers would be comfortable with a better, more sustainable relationship between the agencies and the technology companies.

There are lots of things that facilitate murder and child abuse that plenty of people are still fine using. I drive a car. Cars kill lots of people. I use a camera. Cameras are often key to child porn. Phones are frequently used in crimes. Yet, I'm not so ridiculous as to blame any of these tools for the scummy people who use them for bad purposes. And it bothers me that the head of the UK's technology spying effort doesn't seem to understand that distinction. Actually, it doesn't just bother me, it frightens me.

As we celebrate the 25th anniversary of the spectacular creation that is the world wide web, we need a new deal between democratic governments and the technology companies in the area of protecting our citizens. It should be a deal rooted in the democratic values we share. That means addressing some uncomfortable truths. Better to do it now than in the aftermath of greater violence.

Note what Hannigan left out: what's wrong with the existing deal? What's wrong with making a specific case for why you need specific information to a court and then getting a warrant? Why do we need a "new deal" that involves giving a government increasingly broad access to all that data -- especially when the very same intelligence community that has that data has a rather long history of abusing it, violating human rights, stifling free speech and criticism and harassing those who oppose it?

In a companion article, the Financial Times notes that, with US tech companies hardening their networks against the intelligence community, the UK has been locked out from the easy access it used to have, which explains some of Hannigan's exasperation. I'm sure it must suck when you used to be able to sift broadly through a variety of private information without everyone realizing it. And having that treasure trove of private data ripped away must not be much fun. But privacy is, in fact, a democratic ideal, contrary to Hannigan's belief that the public is willing to give it up just to stave off some bad guys thousands of miles away. Besides, as the article notes, when the UK government demands access, where should US companies draw the line:

One senior executive at a US tech group said any agreement to circumvent the current process, which requires law-enforcement groups to seek a court order before a company hands over data, would be “eliminating due process and that could be a dangerous situation”.

“What should we do if the Saudi or Russian government also demanded information be handed over on the spot?” he said.

It seems that the intelligence community and the surveillance state has gotten somewhat fat and lazy in the last few years, with so much access to so much data. Back in the old days, they had other ways to get what they needed without violating everyone else's privacy. It's time they learned how to get back to that sort of system that fits much better with our basic ideals of democracy and freedom than this desire to have access to absolutely everything does.

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Filed Under: gchq, iain lobban, privacy, robert hannigan, surveillance, tech companies

39 Comments

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Ninja (profile), 4 Nov 2014 @ 4:23am

The way they use the word democracy and derivatives is infuriating. His democracy is based on his say so. He says everybody agrees with him so that is enough it seems. Except there's a pretty big and vocal portion of the population that disagrees with him. Either he's clueless or most likely he's some totalitarian dipshit using a definition of democracy that fits his agenda.
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That One Guy (profile), 4 Nov 2014 @ 4:43am

Re:
Either he's clueless or most likely he's some totalitarian dipshit using a definition of democracy that fits his agenda.

I'm going to go with 'C: All of the above'.

Odds are at least decent that he really does believe that the government and his spy agency 'deserve' all the power and authority it can grab, and because he believes it's so, and since someone like him could never be wrong, he automatically assumes that the public likewise shares a deep-seated love of oppressive and excessively powerful governments and their agencies.
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Anonymous Coward, 4 Nov 2014 @ 6:19am

Isis has embraced the web as a noisy channel in which to promote itself, intimidate people, and radicalise new recruits.

GCHQ/NSA have embraced the web as a noisy channel in which to promote itself, intimidate people, and radicalise new recruits.

The coin that is being flipped is a two faced coin, neither has the moral high ground and neither are thinking about democracy.
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Anonymous Coward, 4 Nov 2014 @ 6:25am

This guy should get a job in China and leave UK alone. Clearly he'd be much better suited there.
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Tobias Harms (profile), 4 Nov 2014 @ 6:29am

ISIS has been know to eat bread.
But they don't eat it the way we do.
They do it support terrorism!
We now need to start watching all bakeries!
We also need to taste all the pastries in case of terrorism!
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Groaker (profile), 4 Nov 2014 @ 6:40am

Re: China?
I think he would be more comfortable in North Korea.
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Anonymous Coward, 4 Nov 2014 @ 6:44am

Lets see, cafes, pubs and other meeting places allow people to meet and plot revolution, and so should have spying equipment installed. The mail and phones should be routed via the spies, as they allow people to plot against the government. Hell, let make it simple, everybody carries microphones and cameras so that the government can spy on them all of the time.
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gezzerx, 4 Nov 2014 @ 6:49am

Facist Natzi
Joseph Goebbels & Heinrich Himmler in one package.

https://en.wikipedia.org/wiki/Joseph_Goebbels
https://en.wikipedia.org/wiki/Heinrich_Himmler
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guy herbert, 4 Nov 2014 @ 6:52am

What's wrong with the existing deal?
"... what's wrong with the existing deal? What's wrong with making a specific case for why you need specific information to a court and then getting a warrant?"

Er, in the UK that's NOT the existing deal. Police and officials of all sorts - not just the intelligence services - can demand communications data and do all sorts of surveillance on internal authorisation, without any kind of warrant, and without a requirement for reasonable suspicion. The only kind of surveillance that requires a warrant here is interception - [for a human, in the GCHQ interpretation we now know] to read your mail/emails or listen to your calls or voicemail. Interception warrants are not granted by a court (they may not even be mentioned in court - that is the law) but by a politician: the relevant senior minister. And they are secret effectively for ever so we don't know their breadth.
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tomczerniawski, 4 Nov 2014 @ 6:52am

Say, um, who came up with that new-fangled "internet" thing anyway?

Oh yeaaaaah... the military. So, according to the new GCHQ boss, the militaries of our western societies are directly responsible for all that terrorism and murder-facilitation.

Well, yeah, we knew already.
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Richard (profile), 4 Nov 2014 @ 6:56am

Re:

Say, um, who came up with that new-fangled "internet" thing anyway?
Oh yeaaaaah... the military.

Actually it's worse than that. The specific technologies for encryption that he is complaining about were first discovered at GCHQ!
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Josh in CharlotteNC (profile), 4 Nov 2014 @ 7:00am

Tools are only tools
Terrorists have long made use of the internet.

You can replace "internet" with hundreds of other words and make the same case that other companies or governments are supporting terrorists.

-Guns - frequently the same that governments (including the US government had made or supplied directly to the same terrorists)
-Cash
-the international banking system
-the same intelligence training and procedures used by every government on the planet
-any other kind of technology you can think of

The simple matter is that all of these things are tools. Tools in and of themselves have no morality. They can be used for good beneficial purposes, or they can be used for nefarious reasons.
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Anonymous Coward, 4 Nov 2014 @ 7:04am

Re:
Actually we make things a thousand times worse by failing to engage at a political level with the real problem behind terrorism - which is the political/religious ideology behind it - leaving ourselves in the position where all we can do is to engage the active soldiers.

We didn't say "let's leave the moderate Nazis to deal with Mister Hitler " or "Let's leave the moderate communists" to deal with Stalin. Or "Nazism/Communism is an ideology of peace".
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DigDug, 4 Nov 2014 @ 7:07am

GCHQ using Social Media to Entrap people
GCHQ / FBI / CIA / NSA are using social media to incite individuals to break the law, sometimes in major ways, then arresting them for "almost" committing or committing the crimes they themselves suggested.

So let's start arresting the people in these organizations for their own terrorist acts on these sites.
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Gumnos (profile), 4 Nov 2014 @ 7:08am

Re: Carrying microphones and cameras…
Oh wait, many already do.
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Richard (profile), 4 Nov 2014 @ 7:12am

Re: Re: China?
Or Iran
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Anonymous Coward, 4 Nov 2014 @ 7:14am

Re: Re: Carrying microphones and cameras…
But they are not attached to glasses, and required to be always carried, and always on, yet...
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Anonymous Coward, 4 Nov 2014 @ 7:15am

Funny that. I've always found the people loudest about not being able to do their job because of others, has the real problem of simply not being able to do their job.
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jackn, 4 Nov 2014 @ 7:16am

Re:
As we celebrate the 25th anniversary of the spectacular creation that is the world wide web, we need a new deal between democratic governments and the technology companies in the area of protecting our citizens. It should be a deal rooted in the democratic values we share. That means addressing some uncomfortable truths. Better to do it now than in the aftermath of greater violence.

And in his 'democracy' the citizens aren't involved in the decisions or deal making. its between the governments and the tech companies. This is indeed a strange take on Democracy.
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Anonymous Coward, 4 Nov 2014 @ 7:42am

In his rambling, he's missed dipping into the mom and apple pie but then he's British so I guess that can be looked over.

Still it's a whole lot of bitchin' with absolutely no facts, figures, proof, or examples, to carry his case. In other words I've seen better rants on the internet than this guy. I don't think he could make it as a car salesman because he absolutely fails at his message. It's even worse when you consider he's the head of one of the world's foremost spy agencies and this is the best he can do.

He really needs to get out in the world and away from the spy temple he stays in.

Go west young man, see the world 🌏 Of all people, you need it.
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Anonymous Hero, 4 Nov 2014 @ 8:17am

Let's make a deal
> we need a new deal between democratic governments and the technology companies in the area of protecting our citizens.

You show me a democratic government and I'll show you my email, but you gotta show first.
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Anonymous Coward, 4 Nov 2014 @ 8:20am

Re: Tools are only tools
-any other kind of technology you can think of

any other kind of anything you can think of.

TERRISTS EAT FOOD. LET'S BAN ALL FOOD!!
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Anonymous Coward, 4 Nov 2014 @ 8:27am

There are a few things that gives me the chills to think about: getting cancer or another terrible disease, the future effects of global warming, getting paralyzed, and the future for our society if we keep on this track of giving more and more power to ungoverned agencies and companies.
See how terrorists are not among these? I am more scared of my own country than terrorists, as I think that many are. That is insane.
I don't believe that anyone, on the inside, looking at this logically and not saying "yes, we should have someone watching us... I might not be bad but it is ludicrous to think that noone here will use this power for evil", can or should run any agency with any power at all.
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Anonymous Coward, 4 Nov 2014 @ 8:29am

Di-Hydrogen Oxide
Again we see the evils of Di-Hydrogen Oxide and it's ilk.
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Anonymous Coward, 4 Nov 2014 @ 8:46am

Re: Re: Re: China?
Or America.
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TheResidentSkeptic (profile), 4 Nov 2014 @ 9:13am

The Tech companies are protecting the citizens...
FROM the government. That is what is getting his panties in a twist.
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John Fenderson (profile), 4 Nov 2014 @ 9:20am

I agree with Mr. Hannigan
In among the copious amount of nonsense that he is spouting in his editorial, I did actually find one assertion he made that I agree with:

Better to do it now than in the aftermath of greater violence.

Will wonders never cease?
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Ye, I know I'm commenting anonymously, 4 Nov 2014 @ 9:32am

Here is a nice conspiracy theory: GCHQ is afraid of getting too dependent on the NSA. After forcing Big Tech to ban the NSA, GCHQ improves their powerbase over the NSA by providing that banned ifo.
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Anonymous Coward, 4 Nov 2014 @ 10:20am

Poor Hannigan. Now he has to pay to get access to porn like everyone else
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Anonymous Coward, 4 Nov 2014 @ 10:25am

US govt equips drug lords & ISIS
US ATF Fast & Furious provides weapons for drug lords.

Iraqi tanks & equipment from US now in the hands of ISIS.

So the US govt has been "Facilitating Murder".
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Anonymous Coward, 4 Nov 2014 @ 11:38am

Re:
But increasingly their services ... but are the routes for the facilitation of crime and terrorism

Sounds like just what the GCHQ/NSA do to their own citizens. A violation of the US Constitution by the NSA is considered a crime. I feel more terrorized by the NSA than I do by ISIS
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Anonymous Coward, 4 Nov 2014 @ 11:40am

Re: Re: Re: Re: China?
no we sent our criminals back to Britain, we don't want them back.
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connermac725 (profile), 4 Nov 2014 @ 2:12pm

The True Threat
The true threat to liberty and freedom will come as a guise of some foreign threat
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John Fenderson (profile), 4 Nov 2014 @ 3:28pm

Re: The True Threat
But will, in reality, come from us and our leaders.
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WellWellWell, 4 Nov 2014 @ 6:45pm

Flippin' the bird
I wonder how Mr Hannigan would feel if all of the surveillance data of himself was released. It'd be interesting to see how many hookers he gets a week and which "tax-neutral" financial institutions he's depositing into...

Nothing to hide right Mr Hannigan??
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Anonymous Coward, 4 Nov 2014 @ 7:25pm

Re: Flippin' the bird
But that would threaten national security!
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relghuar, 5 Nov 2014 @ 4:39am

"we need a new deal between democratic governments and the technology companies in the area of protecting our citizens"

I agree. How about:

Democratic governments will stay the f*$k out of their citizens' private business!
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Anonymous Coward, 5 Nov 2014 @ 3:02pm

3 excuses to remove civil liberties:
- Child porn
- Terrorism
- File-sharing
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Groaker (profile), 6 Nov 2014 @ 5:21am

The four causes to remove civil liberties:
Please add to your list:

-Because
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