Tone Deaf Zuckerberg Declares Opposition To Zero Rated Apps An 'Extremist' Position That Hurts The Poor
from the new-AOL,-brought-to-you-by-Mother-Teresa dept
Last month we noted how Facebook CEO Mark Zuckerberg has been getting a crash course in net neutrality over in India, while the government fields public comment over new neutrality rules. The debate has been particularly heated in regards to Facebook's Internet.org initiative, which offers free, walled-garden access to some content and services (namely Facebook and its deep pocketed partners). Companies have been vocally dropping out of the effort, complaining they don't like the idea of Facebook and its partner ISPs getting to decide what content gets to be cap exempt (aka: zero rating).Zuckerberg has proven to be rather tone deaf to the criticism so far, the CEO arguing repeatedly that creating walled gardens and breaking the very principles of the open Internet is OK -- provided you claim to have good intentions (in this case, aiding the poor by marketing to them in a Facebook walled garden). To hear Zuckerberg tell it, what Internet.org is doing can't possibly violate net neutrality because he's providing poor families a fractured, Facebook-dominated version of AOL. He's repeatedly implied that if you oppose Facebook's vision (and what it will turn into for generations to come), you're hurting the poor.
With that defense not working, the CEO has taken to the Internet.org website to post a video to try again, announcing that Internet.org is being opened to to a broader selection of websites. And that's great, until you start reading the massive number of restrictions "approved" content must adhere to. Namely, the websites can't integrate "VoIP, video, file transfers, high resolution photos, or high volume of photos." They can't integrate Flash, Javascript or Java applets. They also can't use encryption, something that's increasingly important in developing and developed nations alike.
Now again, Zuckerberg really may have noble intentions here, but the list of restrictions combined with some of the rhetoric from the video suggests an ongoing tone deafness to his critics. After telling a few anecdotes about how Facebook is helping "local fishermen" and "chicken farmers in Zimbabwe," Zuckerberg wades into the meat of his argument, declaring that those opposed to zero rating apps hold an "extreme" definition of net neutrality:
"Some may argue for an extreme definition of net neutrality that says that it’s somehow wrong to offer any more services to support the unconnected, but a reasonable definition of net neutrality is more inclusive. Access equals opportunity. Net neutrality should not prevent access."Except declaring zero rating to be a core net neutrality violation is far from extreme. The governments of Canada, The Netherlands, Norway, Chile, Slovenia, Estonia, Japan, Finland and now potentially India have all passed neutrality rules banning zero rating of apps. Realizing that zero rating makes life more difficult for smaller companies, independents and non-profits isn't extreme, it's common sense. Even with Internet.org's new, wider walled garden gateway, you've still got Facebook declaring what is or what isn't "acceptable content," which by its very nature runs in stark contrast to the definition of net neutrality.
It's already insulting to declare opposition to neutrality a position that's held by "extremists," but Zuckerberg takes things one step further by declaring these folks are engaged in a form of "intellectual purity" that's hurting the poor:
"Are we a community that values people and improving people’s lives above all else, or are we a community that puts the intellectual purity of technology above people’s needs?"That's numerous times over the last few months where Zuckerberg has implied that if you're opposed to zero rating and Facebook's vision of a new Compuserve for developing nations, you're opposed to helping the poor. That's simply disingenuous and obnoxious. Nothing about opposing zero rating "prevents access," and nobody is stopping Facebook or Internet.org from funding discounted access to the real Internet. Zuckerberg's basically cementing his company's gatekeeper authority over developing nations for generations to come under the bright banner of selfless altruism, then taking offense when told that these countries might just be better off with un-apertured, subsidized access to the real Internet.
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Filed Under: internet.org, mark zuckerberg, net neutrality, poor, security, winners and losers, zero rating
Companies: facebook, internet.org
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In other news...
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Seems History comes indeed in repeating cycles.
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Uh...He doesn't give a sh**?
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Fantasy
Zuckerberg has never had to live in the real world. I hope he gets a reality check before he does much more damage.
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Facebook needs a new CEO
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Re: Facebook needs a new CEO
Isn't FB raking in money? That is his job as far as shareholders are concerned.
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Also, it certainly is a net neutrality issue. Net neutrality isn't about the problem of poor people getting access to the internet. That's a separate thing, and there are a number of ways to address it without throwing net neutrality to the wolves. Zuckerberg is just choosing a method that harms net neutrality (and helps Facebook).
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Okay, that's what most posters seem to be saying. What you're saying is that free access to Facebook would cause harm and "to say that giving free access to them is giving free access to the internet is simply a lie."
So you'd be okay with Zuckerberg's scheme if he didn't call it free access to the Internet? (rhetorical question).
So I'm not putting words in your mouth, answer me this: Would you ever support a corporation offering free connectivity to a limited set of Internet sites? What if the service was provided free by a government entity (presumably to access government and approved corporate sites)?
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You are, so let me answer your question in the hope of providing clarity.
"So you'd be okay with Zuckerberg's scheme if he didn't call it free access to the Internet?"
No. I only mentioned the deceptive nature of Zuckerberg's portrayal to point out that he's intentionally confusing many things here.
"Would you ever support a corporation offering free connectivity to a limited set of Internet sites? What if the service was provided free by a government entity (presumably to access government and approved corporate sites)?"
These questions are too vague to answer, so let me just restate my position. This isn't about general corporations offering free connectivity to a limited set of websites. This is about ISPs specifically doing that. And I object to it, yes. Government entities aren't in a position to make such an offer unless they happen to be ISPs, so that's a strange question. However, if there are any that are ISPs, then yes, I object to that as well.
The point is that "zero-rated" apps are diametrically opposed to what net neutrality is trying to accomplish (ensuring that the internet stays as level of a playing field as possible).
Zuckerberg, in an extremely offensive manner, is trying to argue that we have to choose between fairness (net neutrality) and helping poor people get access to the internet. He's completely wrong.
This isn't about helping poor people. This is about helping Facebook. If it was about expanding internet access to the poor, then a different approach, one that doesn't encourage the control of the internet by major corporations, would be taken.
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The Internet.org app provides free basic services in markets where internet access may be less affordable. It allows people to browse selected health, employment and local information websites without data charges.
You may think Zuckerberg's manner offensive, but I've traveled in the 3rd world. I've met folks that live on a less than $500/year. It's very hard to believe that providing some access to folks that can't afford any access is better than no access.
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Why do you keep framing the issue as a choice between free Facebook and nothing? Are there no other possible scenarios?
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No. Wrong. Naive. Stupid. Zuckerberg wants to exploit these people, monetize their privacy, and make sure that all they ever know of the Internet is Facebook.
"The best way to keep a prisoner from escaping is to make sure he never knows he's in prison." -- Fyodor Dostoevsky
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You keep repeating this talking point as if anyone is arguing with it -- but nobody is. That statement doesn't address the objections being made.
It also doesn't address my main point: that there is more than one way to accomplish the goal of providing affordable (even free) internet access (as in complete internet access, not just the scraps that Zuckerberg is talking about) to the poor, but Zuckerberg has chosen a way that harms the internet as a whole and benefits Facebook.
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I guess I'm more concerned with helping people in poor countries and Internet.org will help them. I don't give a damn if it ruins your idea of a perfect Internet. I don't care if Zuckerberg is obnoxious. I don't care if there is a profit motive involved. We sit here is a rich country and what we're saying to the 3rd world is "let them eat cake". Talk about tone deaf.
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Giving the poor in india access to Facebook will do nothing to improve their lives. Investing that money differently and giving them access to the whole internet will.
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Absolutely correct. One of the things that people must understand about Zuckerberg is that he's completely driven by greed. You can't possibly analyze anything he says or anything that Facebook does without knowing that -- and keeping it in mind.
If he actually wanted to help poor people, he'd write a $10B check, TODAY, to the cash-starved organizations that are trying to actually help poor people. But this isn't about that. This is about capturing their eyeballs for Facebook before they even realize what's going on. This is about creating a captive audience by being the first to move into the vacuum that currently exists. This is about setting up a monopoly and entrenching it so deeply that it'll take decades to rip out.
So yes, given a choice between Zuckerberg's proposal and nothing, nothing is a vastly preferable choice.
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I posted "If Facebook access is free it gives Facebook too much control." You reference an approach where "that doesn't encourage the control of the internet by major corporations"
I said "It stopped being about poor folks in India who can't afford Internet access a long time ago." - you say in the last paragraph "This isn't about helping poor people".
Sounds like I wasn't 100% wrong about your position.
"Government entities aren't in a position to make such an offer unless they happen to be ISPs, so that's a strange question." Government entities as ISPs? Not that strange as it turns out: http://stopthecap.com/2014/03/06/most-cutting-edge-gigabit-broadband-networks-are-community-owned/
Yo u could argue that municipalities are not government entities, but please don't.
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I would be very interested in hearing you say what you think my position is, then. I think I've been reasonably clear, but what you're saying doesn't reflect that. Perhaps I am misunderstanding you.
"You could argue that municipalities are not government entities, but please don't."
Why would I? I never said that the government couldn't be an ISP.
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I already stated what I think your position is and, based on what you posted, I wasn't that far off.
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Furthermore: Welcome to a world where the internet is walled off to avoid you getting unwanted ideas! The perfect world for censorship and propaganda since facebook has the ultimate control over your experience...
The long term consequences of allowing facebooknet may thus not be ideal in that place, nor is it a good idea in general for net neutrality, since it goes against almost all conventional definitions.
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So... Facebook doesn't even conform to the rules of Facebook's internet.
The rules specifically state: "If websites are found to contain any of the above post-implementation, we will block them until we can confirm that the content has been removed."
Facebook does not work with scripts disabled.
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I imagine without access to the outside web, my Facebook news feed would only be about 5-10% usable.
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Ahhh, but it isn't a situation for "others to see" as Facebook controls who gets to a copy of what you post on others feeds.
Even if I know person X posted something, Facebook may opt to not show me it.
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In other words all the sites that might provide useful information to the poor in a useful form to help them improve their situation.
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About the no VoIP, video, file transfers, etc.
I can understand the notion that the restrictions against high bandwidth hogging items as an effort to keep costs down. Still, it's sub-par. It would be better from a philanthropic view to actually subsidize the real Internet, not a filtered version.
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His attempt to come off as magnanimous and wounded by criticism completely fails because he doesn't actually say exactly what's happening. "if...fisherman...free internet...sell more fish..." [by allowing my partners and I to completely dominate their "free" access to advertising in an attempt to get a cut of any extra money they might get from this development] "then we should haven't rules that prevent that."
Zuck is wealthy enough that he could just give money away. He could join up with the Bill and Melinda Gates Foundation and fund such a project without having to include partners that demand advertising access to their new [customers].
All of his excuses sound like he's saying: "...and all this could be yours for the low, low price of lowering your defenses, reducing your definition of net neutrality to nothing via exceptions, and cashing in your ideals for a hefty paycheck from businessmen who are looking to open new markets. Act now and we'll provide a second heap of advertising; just pay shipping and handling!"
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even if you added all three of these together they would not be the real internet. I can't wait til facebook goes the way of the other two.
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Hard time getting worked up now
1) provide uncapped data to any website, effectively providing complete Internet access for free. Not a great business plan.
2) provide capped data to any website for free.
3) provide uncapped data to a limited number of sites for free.
Option one simply won't work from a business perspective. It comes down to 2 or 3. Either way, in no economically viable universe are the local ISPs in developing countries going to provide substantial VoIP or video streaming services for free.
I'd like to know the alternative is that will provide those services without providing massive government subsidies.
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Re: Hard time getting worked up now
Caps are a means of manipulating the market, and getting money Indirectly out of people. Mark must think that he will at least cover his costs of doing this from the adverts that he sells, and these are paid for by the people that buy the products. Targeted adverts are the most effective, and they will be targeting the poor to but what suites the corporations, and not what is best for the poor.
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There's no economically sound one to enable item-- free internet for all. The only way free service can be provided is either with massive government subsidies or by instituting limits on either total data or the type of sites allowed.
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Let people get to the jobs market only, and the jobs they can seek is usually limited, allow them access to the Internet's knowledge and they can educate themselves for a better job, or learn enough to start their own business.
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Re: Hard time getting worked up now
Huh. Google Voice costs $0 and I can call out with a SPA-841 and asterisk.
Somehow Sprint charged $100 per month for phone service and Republic uses Sprint and charges $10 for MORE voice service.
This idea of "massive government subsidies" - where ARE you getting it from?
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Re: Re: Hard time getting worked up now
Try using Google Voice without paying for internet access.
Obviously layering VOIP on top of already paid for internet access costs pretty much zero.
So yes, if someone pays for internet access-- maybe Facebook, maybe the government, maybe the tooth fairy-- then VOIP is easy to add on.
But you're living in a fantasy world if you think ISPs or Facebook are going to provide unlimited, uncapped internet access for free. And without that free internet access, there is no $0 Google Voice.
No go ahead and take some new bit out of context and make another attempt at a cogent argument.
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Zuckerberg "responds"
Imaginary Zuckerberg response: "No worries: we'll resolve all those nuisance laws just as soon as TPP is signed."
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Typical of liberals
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Re: Typical of liberals
Relevance?
And please don't pull that "libs wanna control your life" 'tude in a week when the Right at SCOTUS is trying to control who can marry whom.
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Marriage is a morality issue, unlike libs desire for power over others.
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Zuck: Yeah so if you ever need info about anyone at Harvard
Zuck: Just ask
Zuck: I have over 4,000 emails, pictures, addresses, SNS
[Redacted Friend's Name]: What? How'd you manage that one?
Zuck: People just submitted it.
Zuck: I don't know why.
Zuck: They "trust me"
Zuck: Dumb fucks
The above is all one needs to know about Mr. Zuckerberg. But do go on, explain how the above is 'liberal'.
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Zuckerberg is not doing this out of an ideological desire to control peoples' lives because he's "liberal". He's doing it because his goal is to sell as much advertising as possible, and he does that by collecting as much information as possible from as many people as possible.
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A Little Pregnant
It's not extreme. Either you have NN, or you don't. A "little bit of a walled garden" is immediately 100% NOT a neutral network.
That's the funny thing about stuff like NN, pregnancy, binary bits. You either got it, or you don't.
I'm actually not dead-against Internet.org, but I sure don't think it offers NN. I think it *could* be OK, so long as the walled garden content providers PAY the carrier the same rate per MB to carry the data to the customers as the customers would pay for any other content, AND the users are in no way blocked from other content. This would make it like 1-800 phone numbers where the businesses pay the toll.
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Hey, lay off CompuServe
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Re: Hey, lay off CompuServe
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Where's the love for Prodigy?
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This has nothing to do with helping the poor it's all about control and power and making even more money. What a philanthropist he is.
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The scheme relies on providing internet access to an unserved group.
But the effect is a monopolising of internet service and a high degree of control over the people. Facebook has been known to carry out social experiments/behavioural analysis. This is an almost ideal place to sell experiment times to behavioural analysts. Advertising is a given. And effects of the way they are picking or removing will be problematic in their shaping of the users perspective.
Overall it is a very problematic concept. Anti-competitive, walled and a human experiment ground. If you are willing to sell your soul for water, it might sound attractive, but over time it will be far more of a problem for the countries accepting it, than a growth accelerator.
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I actually have a gay friend who had this deal on his phone. It was maddening when I wanted to show him news stories or videos.
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Really? Huh. Because mesh wireless networks are, right now, doing IP traffic at $0.
And open source software can be at $0 showing human effort and thinking can be at $0 if one opts to pay nothing out of pocket.
And what is REALLY interesting is the big backbone ISPs will peer with each other at MAEs for $0 cost with other big ISPs.
Try using Google Voice without paying for internet access.
Seems to work fine on the open WiFi I've tried. Again, $0 out of my pocket.
And the Republic Wireless phone that I do pay $10 a month for worked on the same open WiFi I tried.
No go ahead and take some new bit out of context and make another attempt at a cogent argument.
Or you COULD admit that our host Mike's arguments about the long tail and low cost can create $0 access. But that would make you wrong and your ego won't allow that, will it?
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