Time Warner Cable CEO Remains In Denial About Cord Cutting

from the it's-very,-very-real dept

Wed, Sep 28th 2011 2:37pm — Mike Masnick

There's growing evidence that hordes of people are cutting the cord from cable TV, with many realizing that it's just way too expensive for what they get -- and compared to alternative options. But, as they have for years, it appears that the cable execs remain in total denial (at least publicly) about this. Time Warner Cable's CEO, Jeff Bewkes, was quoted recently as saying that cord cutting "hasn't arrived yet," despite massive customer defections. Of course, to explain this, Bewkes falls back on the other claim that we've seen before: people aren't cutting the cord because of alternatives, but because of the bad economy and the fact that they have no job. Sounds good. But it's a myth. You see, just a week or so before he said those words, a research report came out noting that cord cutters tend to be young, well educated and employed. Kinda makes you wonder what sort of strategy the cable guys are preparing to deal with this issue when they refuse to even admit it's an issue. Pretending that the tide isn't coming in may be worse than pretending you can hold back the tide.

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Filed Under: cord cutting, jeff bewkes, tv
Companies: time warner cable

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HothMonster, 28 Sep 2011 @ 2:40pm

"Kinda makes you wonder what sort of strategy the cable guys are preparing to deal with this issue when they refuse to even admit it's an issue."

They are probably working on their too big to fail speech for congress.
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Anonymous Coward, 28 Sep 2011 @ 2:44pm

Is it really cord cutting when there never was a cord in the first place? I think my last apartment had cable. Maybe. It may have been required with the internet package. I don't know for sure, we just had a TV hooked up to a desktop in the living room.
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Lord Binky, 28 Sep 2011 @ 2:47pm

If it wasn't for my fiance...
I would totally have cut the cord by now and gladly placed that money into my internet connection, mmm... business class and QOS priority with high upload speeds with lowered latency.... a guy can dream right?
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Rikuo (profile), 28 Sep 2011 @ 2:47pm

If the CEO here clearly doesn't care that thousands of customers have left, then why should I care about what he's offering?
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Bob V (profile), 28 Sep 2011 @ 2:48pm

7 hours per weeks of tv for a employed person at say $70 is $10 per hour of tv vs say 21 hours for an unemployed person per week at the same price point works out to $3.34 per hour of tv.

The employed person will be more likely to have the extra money to go out to a restaurant/bar for dinner and drinks with friends or to go out to a movie or many other activities. Time is a finite resource.
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sehlat (profile), 28 Sep 2011 @ 3:00pm

Cort cutting isn't new
I did it about 20 years ago when ComCrash tried to get me to pay $30/month for a bundle of five premium channels of which only one (the SciFi channel) was one I'd watch. I was employed then and still am. Fie on them.

FYI, it should be "hordes" of people. :)
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sehlat (profile), 28 Sep 2011 @ 3:00pm

Re: Cort cutting isn't new
Oops. Title should have read "cord cutting." My bad.
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surfer (profile), 28 Sep 2011 @ 3:07pm

Re:
hilarious..

I got to educate another person today, she was actually paying for movie rental, when she mentioned she has a friend that watches new releases, and could not understand how that was possible. Being a novice user, I gave her homework over a 3 day period, and now enjoys any movie she wants, when she wants, where she wants.

kinda like ppv on demand, without the paying part.
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Anonymous Coward, 28 Sep 2011 @ 3:17pm

Among my friends here in Toronto (not exactly Time Warner territory I admit, but still), not one of them has cable. Neither do I. All of our television watching is done thanks to the Internet, and it has nothing to do with money and everything to do with watching what we want when we want how we want.

Cable might not be dead yet, but it won't last forever.
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Anonymous Coward, 28 Sep 2011 @ 3:21pm

Re: Cort cutting isn't new
For the Alliance!
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Jay (profile), 28 Sep 2011 @ 3:30pm

Re:
... How are you doing that since Canada still has the broadband limits?
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PRMan, 28 Sep 2011 @ 3:44pm

Re: Re:
In glorious over-compressed HD, of course...
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PRMan, 28 Sep 2011 @ 3:44pm

Re: Re: Re:
Wait, over-compressed SD you say. Ewwww!
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fogbugzd (profile), 28 Sep 2011 @ 3:45pm

At least the cable execs know the term "cable cutting" and are at the stage of being in denial. There are people upstream from them that seem to be assuming that cable TV will be their main programming outlet forever.

One day very soon there are going to be a lot of network and sports executives that are going to wake up and realize that their main outlet for the last few decades has dried up. They will realize that people have moved to all of those Internet outlets that the networks have neglected for so long. All of that stuff that they had considered "Premium Content" that the networks produce is not going to be in much demand because the alternative channels have already filled with alternative and reasonably priced content.
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MonkeyFracasJr (profile), 28 Sep 2011 @ 3:46pm

What do they care?
They will simply force you to subscribe to CATV to get internet service, just like the TelCos force you to have a home POTS phone to get DSL.

friggin' asshats.
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Overcast (profile), 28 Sep 2011 @ 3:52pm

Time Warner, sadly, just bought out my local provider. Is DSL much better these days?
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Malodorous Intent (profile), 28 Sep 2011 @ 3:54pm

What's he waiting for?
Time Warner CEO Jeff Bewkes proclaimed ... cord cutting "hasn't arrived yet."

So, his plan is to wait until after cord cutting has already "arrived," and then respond to it?
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Anonymous Coward, 28 Sep 2011 @ 3:54pm

Re: What do they care?
I'm so glad I don't live in the US.
Where I live cable companies can't just force you to do that or they loose customers to the other 3 hundred service providers that don't own content and don't care if you sign up for their services without cable.
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Anonymous Coward, 28 Sep 2011 @ 3:55pm

I don't think they are in denial, I believe they are flat out lying to maintain appearances and maintain stock prices.

After all they don't want to be seen in a weak position when time to negotiate contracts arrive.
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Anonymous Coward, 28 Sep 2011 @ 3:58pm

Re:
...and checking the golden parachutes.
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Anonymous Coward, 28 Sep 2011 @ 4:00pm

Re: If it wasn't for my fiance...
If you live in the US sure, if you live in some parts of Europe and Asia you could actually live that dream.
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Anonymous Coward, 28 Sep 2011 @ 4:03pm

Re:
What can you do with 840 bucks?

God knows I would have terabytes of data streaming all over my house in the first year.

Voila instant rental service on my own house for decades to come.
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Pitabred (profile), 28 Sep 2011 @ 4:05pm

Grammar nazi here again
Hordes are large groups. Hoards is when you gather things.

That said, I'm part of the hordes of cable cutters ;) I have an antenna hooked up to my MythTV PC, and I have Netflix on my PS3. No cable.
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jupiterkansas (profile), 28 Sep 2011 @ 4:12pm

I don't watch anything if I can't hit the pause button. And it's awesome living in a world without commercials.
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Anonymous Coward, 28 Sep 2011 @ 4:14pm

Re: Re:
Team work?

My wife keeps bugging me to transcode some movies so she can trade those at work with her friends there.

I guess people in Canada just do the same, each one download one show and they all trade those at the weekends or at work or whatever place they use it to get together.
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Anonymous Coward, 28 Sep 2011 @ 4:16pm

Re:
Nope, if it is not fiber you are SOL.
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Bill Jackson (profile), 28 Sep 2011 @ 4:18pm

Re: What do they care?
In Canada we still have a tariffed service that was designed for home and business alarms. They call it dry DSL, over a burglar alarm line you rent from the telco and your DSP provider equips it at your house and their office with DSL modems. I have had it for three year now, works fine, place is called http://teksavvy.com/en/

I use a cell phone.
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Anonymous Coward, 28 Sep 2011 @ 4:35pm

Cable...
helps hold civilization together.

Cut The Cord
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South of Boston, 28 Sep 2011 @ 4:38pm

Young?
I'm 56, and I have to overpay for Comcast monopoly (no DSL available). So a year ago I downgraded to basic TV (just the OTA channels for $5/mo) and kept the broadband. I built a HTPC ($400), and using Win7 built-in DVR, enjoy HD ClearQAM network shows, stream other shows thru Hulu and ComedyCentral, and even replaced my landline with Ooma. Even though I'm employed, I enjoy saving $150/month. I could have stayed with Comcast if they had a-la-cart offerings.
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Anonymous Coward, 28 Sep 2011 @ 5:01pm

Re: Young?
You are not the only one.

$150 per month = $1800 per year = $18K in 10 years.
If you are 30 years old you got 35 years to save money that would be $63K.

I can only speak to myself but seriously, I would rather spend $150 dollars a month in other things like a savings account for future medical expenses, kids parties, travels and the evil but necessary insurance for the whole family.

TV doesn't do you any good most of the time, it is not education, it is not investment it is a luxury that most can't afford at the moment and it keeps getting more expensive each year.

Instead of cable if my kids were growing up I would save that money to buy them a car or pay for that sweet sisteen party or wedding.

80% of Americans live in the less than 30K bracket so I'm willing to bet that they can think of better ways to use that much money instead of throwing it out.
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Brendan (profile), 28 Sep 2011 @ 5:05pm

Re: Re:
Just fine on TekSavvy with a 300GB cap.
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Anonymous Coward, 28 Sep 2011 @ 5:21pm

Re: If it wasn't for my fiance...
Do you dream in fiber?
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The Logician (profile), 28 Sep 2011 @ 5:26pm

Misread
Curious. As I was reading the article, my mind made a most fascinating error. I read the following sentence incorrectly, albeit unintentionally:

"Time Warner Cable's CEO, Jeff Bewkes, was quoted recently as saying that cord cutting "hasn't arrived yet," despite massive customer defections."

What I read instead was this:

Time Warner Cable's CEO, Jeff Bewkes, was quoted recently as saying that cord cutting "hasn't arrived yet," despite massive customer defecations."

While the second version is certainly not accurate in a literal sense, I would surmise that most of those, myself included, who have cut the cord do think of cable as little more than excrement.

Such limited and controlled services are no longer necessary or desirable in an age where technology has enabled the end users to determine what, where, when, and how they will interact with content. Those companies that do not recognize this will not live long. Nor will they prosper.
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Slicerwizard, 28 Sep 2011 @ 5:35pm

Re:
"All of our television watching is done thanks to the Internet"

Hello? You have free access to dozens of uncompressed full HD OTA channels in the Toronto area, and you're not tapping that?
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out_of_the_blue, 28 Sep 2011 @ 5:54pm

INTEND is THE key word here.
"13% of Americans **intend** to cut the cord in the next 12 months"

"For the second consecutive year, our survey research clearly indicates that those who **intend** to cut the cord are high value, high-revenue customers�not the deadbeats they have been made out to be."

AT BEST this survey PREDICTS! Just as every year are pieces on resolutions from people in the 200-250 pound range to get off the couch and exercise. These yuppies know TV is bad so they SAY in this survey they're going to stop.

Since none of you bothered to read the underlying pieces, your concusions are complete hooey. This Bewkes probably has actual numbers that 'cord cutting "hasn't arrived yet,"'.

Another case of wild extrapolation, Mike.
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Anonymous Coward, 28 Sep 2011 @ 6:03pm

Re: Re:
Right, because stealing is a much better alternative to paying.
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out_of_the_blue, 28 Sep 2011 @ 6:11pm

Re: Misread -- @ "The Logician": schtick failure.
If you're going to use THAT appellation, try to grasp that your /mis-reading/ isn't of any use to us. Correct your known error in your mind, don't inform us of how unreliable your abilities are, we'll downgrade your input.

2nd, "... I would surmise that most of those, myself included, who have cut the cord do think of cable as ..." -- logically says that you "surmise" the contents of your own mind. Hmm.
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Jim L, 28 Sep 2011 @ 6:23pm

Re: What do they care?
Not true. Verizon lets me have DSL and no home POTS phone. I still have a home (VOIP) phone
I also don't have cable and can watch everything I want with just plain old DSL
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The Devil's Coachman (profile), 28 Sep 2011 @ 6:51pm

Re: Re: Re:
In some cases, yes, it is.
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The Devil's Coachman (profile), 28 Sep 2011 @ 6:53pm

Re: What's he waiting for?
Yep. By then, his golden parachute should have vested, so what the hell would he care about?
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The Devil's Coachman (profile), 28 Sep 2011 @ 6:57pm

Re: INTEND is THE key word here.
Get over yourself! You have absolutely nothing to back of any of your assertions, and you expect to be taken seriously?
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JEDIDIAH, 28 Sep 2011 @ 7:00pm

Been there, Done that.
I have been budgeting an amount equal to what I pay for cable for a number of years now since I've had the media server. In that time I have acquired about 1800 DVDs.

These days, that can fit in any 4 or 5 drive external array that you might find in a store like Frys.

The end result looks a lot like AppleTV or Netflix or Hulu but with better quality and playback features and a much wider selection of titles.
[ link to this | view in thread ]
The Devil's Coachman (profile), 28 Sep 2011 @ 7:01pm

Re: Grammar nazi here again
You left out "whored", which is what a lot of Hollywood stars have done to get where they are. Don't ask me what "whoreds" means, however.
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JEDIDIAH, 28 Sep 2011 @ 7:02pm

Re: Re: Young?
> I would rather spend $150 dollars a month in other things

Those "other things" are far more expensive than a mere $150 per month. Try ratcheting it up to $150 a week and you will at least be getting into the right ballpark.
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Hans, 28 Sep 2011 @ 7:28pm

So where are the cord-cutters getting their Interwebs?
Recently I've heard several people say they're "dropping" cable (Comcast territory), but want the *fast* internet that only cable can provide. Comcast won't sell internet without "basic cable" bundled in, so they wind up paying for but not using it. Comcast gets an extra $18 and gets to claim the cord wasn't cut.

I get the best DSL I can, which is a whopping 3M from a local ISP (via Frontier).

So where are the cord-cutters getting their Interwebs?
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Anonymous Coward, 28 Sep 2011 @ 7:35pm

Re: Re: Re:
You spelled copyright infringement wrong. Rookie mistake!
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Anonymous Coward, 28 Sep 2011 @ 7:52pm

Re: Re: Re:
It's copying, not stealing, and there is nothing ethically wrong with copying (other than the fact that it maybe be against the law, but then it's only unethical on a technicality).
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Anonymous Coward, 28 Sep 2011 @ 8:13pm

If I was on the board I would vote to fire the CEO for ignorance and lying. How about instead of trying to "trick" investors into thinking that your business model doesn't need to change, you actually act like a CEO and offer up some corporate strategy.

That my sound ranty, but I really don't care. I would never invest in any telecom. Their 'innovation' plans are always just ways to siphon money away from less technologically informed people (which usually is everyone but young, educated, and employed people).
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Anonymous Coward, 28 Sep 2011 @ 8:15pm

Re:
Yes, but I have to wonder: How much of your television watching is "legal", and how much of it is downloading pirated versions, using TOR tunnels to get around geo blocking, and use of pirated streams?
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Anonymous Coward, 28 Sep 2011 @ 8:18pm

Re: Misread
I also misread it that way at first. Curious, I wonder why?

Cable is going to receive a very hard hit in the near future with people like Bewkes running the place.
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Magic TV, 28 Sep 2011 @ 8:50pm

Time Warner,Comcast,Etc...
Monopolies only last so long in a free market society.

It is only a matter of time until all of Time Warner's competitors (Mainly Comcast & AT&T) offer a high speed internet only package instead of a bundling it with cable TV.

We had to take apart a few Google TV's , Roku's and Apple TV's in order to create our software as we wanted to have all the functions of the above listed devices.

Try our Magic TV Software for Windows free for 30 days, no installation required. Our website as always is free.

The era of Free Cable TV has arrived; enjoy the shows.

New Era Distributing Co.
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Charles (profile), 28 Sep 2011 @ 9:09pm

Re: What do they care?
I am lucky in that I have dry loop DSL, no landline. But what I hate, hate, hate is the 150 Gig cap.
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Anonymous Coward, 28 Sep 2011 @ 9:41pm

Re: Re: Re:
Yep, go pirates go!
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Anonymous Coward, 28 Sep 2011 @ 9:43pm

I got fed up with it 10 years ago.

Maybe 2 or 3 programs a month I would look forward to and the rest was either trash channels or reruns. When I got to realizing the only reason the dang thing was on was to provide background noise the rest of the time, I got rid of cable.

I'll not be back as a customer. It was far to expensive then for what it was worth. It hasn't gotten better over time. The blessing of doing without commercials was worth it for that alone.

I no longer own a tv set and I am not planning on buying one.
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Anonymous Coward, 28 Sep 2011 @ 9:52pm

There is something I forgot on the internet side.

I get DSL without having a phone. They are now selling accounts that do not require you have a landline to get the internet.

So I use VOIP for the internet and it's a heck of a site cheaper than getting a landline phone.

While 6 megs is not the greatest speed it will work for the price.
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Jim, 28 Sep 2011 @ 9:54pm

A Different Perspective
(Full disclosure, I'm a TWC employee)

Perhaps its just me, but what I'm not understanding is why people are complaining about a service - I'll use my area's triple play for example - which is (for the 1st year) about, $3.66 per day, and slightly higher every subsequent year, as prices go back to their normal rate.

Call me crazy, but 3.66 per day (unless you are poor) is a pittance. Considering that infrastructure is always updated, we don't charge for trouble calls (I know from personal experience most of the other ones do), and we continue to add more channels; which if we really wanted to break it down comes to about $1.22 (for cable).

If we further divide this $1.22 (when we offer about 600+ channels) per channel; incidentally, this was me breaking down a friends bill.

Now consider our competitors: charge for trouble calls, have hidden install fees, require contracts, and other shenanigans and I'm not seeing the complaint. I'm really not. Feel free disagree, but the fact remains the service is really not expensive.
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The eejit (profile), 28 Sep 2011 @ 11:06pm

Re: Re: Re:
Try finding the second half of Disney's Gargoyles on DVD.

What's that? It wasn't released on DVD? Wow, that's a shame.
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Prisoner 201, 29 Sep 2011 @ 12:34am

Re: Re: INTEND is THE key word here.
No he expects to be fed.
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Prisoner 201, 29 Sep 2011 @ 12:36am

"Kinda makes you wonder what sort of strategy the cable guys are preparing to deal with this issue when they refuse to even admit it's an issue."

Why, isn't it obvious?

Litigation of course!
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Anonymous Coward, 29 Sep 2011 @ 1:30am

Re: A Different Perspective
I think you're missing the point.

If I'm sitting at the pooter playing a game, I'm not watching cable. If I'm getting my news from the interwebs, then I'm not watching cable. If I'm streaming youtube clips, I'm not watching cable. If the broadcast tv is on, I'm not watching cable. If I'm running a film from netflix, I'm not watching cable.

If 3.66 per day is affordable, then there's not many hours in the day to spend it. If using cable represents 15% of my available leisure time, how is it worth as much as my electricity bill?

It isn't.
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surfer (profile), 29 Sep 2011 @ 3:02am

Re: Re: Re:
for something as bad as WWE, why yes, yes it is.
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Anonymous Coward, 29 Sep 2011 @ 4:31am

Re: Re:
Some ISP's plans have low bandwidth caps in Canada. Not all of them do. Some have no caps.
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Butcherer79 (profile), 29 Sep 2011 @ 5:50am

Re: A Different Perspective
Nice advertisement, commision based work is it?
You forgot to tell us to mention voucher code 'GullibleIsNotInTheDictionary' when we order...
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nasch (profile), 29 Sep 2011 @ 6:09am

Re: Re:
I got to educate another person today, she was actually paying for movie rental

You say that as though it's ridiculous or stupid. Some of us like to support business models that give us what we want and don't play into the MPAA's rhetoric about how piracy is killing them.
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nasch (profile), 29 Sep 2011 @ 6:11am

Re: Been there, Done that.
The end result looks a lot like AppleTV or Netflix or Hulu but with better quality and playback features and a much wider selection of titles.

I don't think that word "wider" means what you think it means. Netflix has well over 10,000 titles on DVD, so if they have even a quarter of that available for streaming, it's quite a bit more than your 1800.
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Butcherer79 (profile), 29 Sep 2011 @ 6:34am

Re: Re:
Do you have a brother that also post's on TD... that avatar reminds me of someone...
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Joe Publius (profile), 29 Sep 2011 @ 7:00am

Re: Re:
Hey, if businesses won't adapt to consumers, then the consumers will adapt around them.
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Joe Publius (profile), 29 Sep 2011 @ 7:12am

Re: Re: A Different Perspective
I'd give the guy a break, at least he is willing to admit who he works for.

For a good answer Jim, read the AC response. There is a new group of consumers who use the internet to access information and entertainment at such a volume that a traditional cable TV package no longer makes sense at any price.

My prediction is that this group will grow in size and in the long run make the current cable TV service, as it is, less and less profitable. Companies that find adaptations now will be able to mitigate the damage, or perhaps even find an offering for the new market.
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Anonymous Coward, 29 Sep 2011 @ 7:30am

Re: Re: Re:
Joe, what you are failing to understand is that if enough people "adapt around them" they will have nothing to adapt to, because the content will be gone.

Big content isn't going to make stuff for free. The more people "adapt" (nice term for piracy there), the more they shoot themselves in the foot.

It's just like shrinkage in a store. They can handle a little bit, but when it starts turning out that more people are stealing than paying, the business model is broken and can't be fixed. The problem isn't the store, the problem is the people who think that taking whatever they want whenever they want is acceptable.
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Anonymous Coward, 29 Sep 2011 @ 7:33am

Re: Re: Re:
Yes it is. Fuck them! Content companies have stolen from the public domain for years by extending copyright to near forever. The music industries steal from the artists they claim to represent. Now its time for the public to steal back!
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Butcherer79 (profile), 29 Sep 2011 @ 7:36am

Re: Re: Re: A Different Perspective
"I'd give the guy a break, at least he is willing to admit who he works for."

Without "(Full disclosure, I'm a TWC employee)" would we really not have guessed?
Either way, if I didn't say it, someone else would have and I'd be forced to laugh at somebody else's wit and humour rather than my own... (sarcasm added)
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Anonymous Coward, 29 Sep 2011 @ 7:41am

Re: Re: Re: Re:
Good 90% of the stuff they pump out is crap and the world will be a better place without it.
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JEDIDIAH, 29 Sep 2011 @ 8:12am

Re: Re: Been there, Done that.
You're funny.

Netflix streaming just sucks. It sucks so much that quite often a Netflix user will find themselves falling back to the physical media catalog. That was actually a very handy aspect of their old approach.

The streaming service has limited availability of titles, a reduced selection within the titles it does have, and tends to "expire" things so that you can't access them anymore.

The cost of being cheap can actually be quite high.
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Jim, 29 Sep 2011 @ 8:20am

Re: Re: Re: A Different Perspective
Joe, this is true, and I do recognize that. Of course as times change, we will also I'm certain. Just like, I recognize that more and more amateur content creators are creating content they like, rather than watch shows from the big producers.

I guess my point would be at the moment, cable and / or satellite services still represent the best way to access digital content... for now. In the long term is anyone's guess.
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nasch (profile), 29 Sep 2011 @ 10:06am

Re: Re: Re: Re: A Different Perspective
"I guess my point would be at the moment, cable and / or satellite services still represent the best way to access digital content... for some people."

FTFY.
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FarSide (profile), 29 Sep 2011 @ 11:35am

Re: Re: Re: Re:
what you are failing to understand is that there is lots and lots of good content that doesn't come from "big content"

Not to mention the cost of producing content has dropped dramatically over the last decade - just look at how good some homemade youtube videos are.

This is one case where the competition is crazy, and there are insane numbers of competitors. Based on that alone, The current high price model can't last forever. All they can do is prolong it a few years, but eventually it will come crashing down.

Increased numbers of cord cutters will facilitate this process. As the current young generation becomes adults, they will know instinctively how overpriced some of the content costs them. The current models will not survive that.
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nasch (profile), 29 Sep 2011 @ 12:24pm

Re: Re: Re: Been there, Done that.
I'm not sure what you're addressing, I just said that your 1800 DVDs is not a wider selection than Netflix has.
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hmm (profile), 29 Sep 2011 @ 1:53pm

Mike is wrong btw
There is NO cord cutting...because what they do is unscrew the coax cable from the set top box then throw the box in the trash.......almost no-one has a go at the cable with a pair of scissors.......

Technicality for legacy businesses FTW.....

hehehehehehehe
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John Fenderson (profile), 29 Sep 2011 @ 2:37pm

Re: A Different Perspective
You can't do the math for the first year of the triple play. Or at least, that's not how I would do it. It's a temporary price. It's better to do your math with whatever the service actually costs once the year runs out.

Even taking the artificially low numbers, though, cable is still not a bargain. Sure, you get hundreds of channels, but (for me) there is almost never anything that I want to watch when I want to watch it. This makes the math simply terrible. The last time I figured it, I was paying something like $3-$5 per show that I actually watched.

So I cut the cable years ago.
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surfer (profile), 29 Sep 2011 @ 3:33pm

Re: Re: Re:
ignorance is bliss.
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surfer (profile), 29 Sep 2011 @ 3:35pm

Re: Re: Re:
anything is possible. but not that I am aware of.
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hmm (profile), 30 Sep 2011 @ 7:56am

Re: Re: Re: Re:
>>ignorance is bliss

You've obviously had to phone AT&T's "helpline"
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Butcherer79 (profile), 30 Sep 2011 @ 8:08am

Re: Re: Re: Re:
If ignorance is bliss I must know some of the happiest people on earth...
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Erik (profile), 30 Sep 2011 @ 9:59am

I'm employed, and I'm a cord-cutter
We cut the cord over a year ago. It was the best thing I ever did for my family.

I've been continuously employed throughout the recession, I have a college degree, and I can afford to pay all of my bills.

I'm not a deadbeat subscriber, I just have better things to do with my time.
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hmm (profile), 30 Sep 2011 @ 11:37am

only one
There's only one type of cord that really needs to be cut and its the noose that the government is tying round its own neck in a misguided attempt at auto-erotic financial asphyxiation.
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surfer (profile), 30 Sep 2011 @ 1:20pm

Re: Re: Re: Re: Re:
頭脳だけがあったら..
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the_ancient, 30 Sep 2011 @ 4:03pm

Re: Re: Re: Re: Re:
I had AT&T Business DSL at a company I worked it, I always loved it when it went down (atleast once a month, crappy service) and I had to call to find out how long it would be down, they always had a message "Be sure to log on to our website for faster help" Well if I could get online I probably would not be calling......
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GNS (profile), 6 Oct 2011 @ 8:35pm

Declining Subs not at issue
They're not in denial, just sugar coating the news for share holders. In the end it doesn't matter because well documented stats (see Comcast annual reports) show paid video subs declining - for whatever reason.

Expect TWC to make some moves emphasizing the role as bandwidth provider (which you still need to cut the cord). An even bigger move would be to jump in to an all a la carte streaming model.

http://cordcutterguide.com/
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Anonymous Coward, 7 Oct 2011 @ 5:06am

Re: Re:
you gonna help her with her the lawsuits too?
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Anonymous Coward, 4 Apr 2013 @ 5:05pm

Re: Re: Re: Re: Re:
Yeah right, that's why you're addicted to pirating it.

You people are the worst douchebags.
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Anonymous Coward, 4 Apr 2013 @ 5:11pm

Re: Re: Re: Re:
And hopefully she'll get busted just like you ultimately will.
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