Japan The Latest Country To Mistakenly Say Google Is 'Responsible' For Autocomplete Results
from the that's-not-how-it-works dept
Following on similar results in France and Italy, a court in Japan has ridiculously ordered Google to change its autocomplete results after a guy there got upset that when people searched for his name, one of the autocomplete results involved his name and a criminal act which he did not commit. As we've explained over and over again, autocomplete is not someone at Google suggesting this is what the guy did, but rather an algorithmic look at what other people are searching for. Censoring that is silly. It's censoring factual information. It is true that the search on those terms leads to an apparently faked document which slandered the guy, but you'd think that any legal action would be targeted at whoever made that site, not at Google.And, yet, the court has said that Google must block the truthful display of what people have searched for.
"A situation has been created by which illegally submitted documents can be easily viewed," chief judge Hisaki Kobayashi was quoted as saying by the Mainichi Shimbun newspaper.It seems bizarre that the response to this is to go after Google instead of whoever created and uploaded the false document. Get rid of that document, by the person who allegedly really slandered the guy, and you likely solve the overall problem, without trying to interfere with Google's algorithms.
As the article notes, an injunction had been issued earlier in the case, which Google ignored. Also, Google doesn't even run a data center in Japan, so it's unclear how much jurisdiction the Japanese court even has over forcing Google to change its system.
Either way, it's getting fairly ridiculous to see so many courts blame Google for the fact that it can find stuff that other people did.
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Filed Under: autocomplete, japan
Companies: google
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and on appeal
"We have fully reviewed your case and can confirm that your appeal has been denied. There will be no further appeal.
To protect our algorithms, we cannot give you details of our determination"
Justice Google can understand - quick, efficient and completely lacking justice.
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https://www.google.com.br/preferences
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I find it incredibly annoying as well. Fortunately, it's easy to block. Yay NoScript!
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i mean i learned long ago how to disable the filtering on google that kept me from getting the results i wanted at times, it takes what 5 clicks or less to enable/disable stuff like filtering and auto complete?
again though, your asking people to learn to use the tools they choose......how could you.....they want whats perfect for them, and whats perfect for them should be perfect for everybody....
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If dey don't know how to fix da business den dey should not do it cuz it's bad.
How would they like it if wen dey right in "google is" da results come back wit "evil" or "making us stupid?"
Dey would cry like baby cry babies.
And, mikey, u say dat neva mind cuz google no do um jus won algorithim. Den fire da algorithim, stupid. He prolly get to much $$$ as it is.
Don't pick on da Japanese cuz dey get enough problems like:
1) dey gotta print as much money as dey get right now by da end of nex year
2) dey be scrapin wit da china ova da island an gonna send dea forces to practice recapturing one island in California pretty soon
3) dey all stay irradiated
4) no more oil
5) da china people not gonna buy dea cars no mo
so, jus giv'um time and dey goin crack up anywayz
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The car ran me off the road. Who is at fault? The car? The owner of the car? The manufacturer of the car? There are endless possibilities.
The Libyans solved this problem a long time ago. They put the car in jail. And, if you think the car did any more craze things then you have not spent a month walking in the desert in the summer.
Maybe that is what the judge should do put the search engine in jail for a month. No use by anyone and see if the search engine generates any more libelous results.
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So Google isn't responsible
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Re: So Google isn't responsible
The whole point behind autocomplete is when a bunch of people search for "horse with no name is a dufus", that phrase springs to the top of the drop-down list when other people type in "horse"
Google doesn't know or care what the specific search terms are, and writing in some sort of lexical parser to filter out specific situations like this is just ludicrous.
So the only recourse Google has is to simply turn off the autocomplete feature altogether, which is sad for the people who actually DO use it.
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Re: Re: So Google isn't responsible
US courts have ruled otherwise even though some people have found this to be a most effective method of killing people.
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Re: Re: Re: So Google isn't responsible
In your silly tale I assume you want Google to be the person who loaded and positioned the shotgun. But they're not. Google are simply the manufacturers of the shotgun. It's working exactly as its intended to, and works the same way whether or not it's positioned as you describe and whether or not live ammo is used. They cannot be blamed just because someone doesn't like the result or because it was used maliciously without their involvement.
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> at a door and shoot if the door is open and
> then someone not knowing about the shotgun
> then opens the door and dies I did not commit
> murder.
That's not any kind of logic at all. Analogies aren't you're strong point, are they?
All Google is doing is letting the user see what other people are searching for. That's factual and true information, and cannot be the basis of a defamation award (at least in the U.S.).
This is just another example of people bizarrely believing that something that would be perfectly legal off the internet suddenly becomes actionable because computers! online! are involved.
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Re: So Google isn't responsible
Just like car and gun manufacturers create their products, sell them and thereafter have no real control over them, google programed in an algorithm that takes into account what people are searching for most, and uses that for the autocomplete results, with no further interference from them.
As-is, with the hands-off approach they take regarding it, no one but the other users are responsible for what shows up, as it's their actions/searches that cause the various 'suggestions' to pop up. However if google did start intentionally modifying what autocomplete shows, then they would be able to be held personally responsible for the results, as that would mean that they were, at least in part, choosing what did and did not show up as an autocomplete result.
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Re: So Google isn't responsible
Do you try to imagine a lot of things that people aren't saying?
The point is that the software works PERFECTLY - it correctly shows what other people are searching for when you type in a term. The problem is that Google are being blamed as if they generated those search terms. They didn't. They're showing the correct results, whether people actually like the truth or not.
Unfortunately, some people are too clueless to work out where the problem lies - or at least just want to blame the biggest target rather than the actual culprit.
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Re: Re: Re: So Google isn't responsible
You could also use something to search for how to turn them off - say, Google - or use a different search engine that doesn't do things in ways you're too dumb to change.
Stop being a lazy ass and pick one.
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Re: Re: Re: So Google isn't responsible
So, why do Google need to explain everything they do before they do it? Do you also expect them to list how their search algorithm and pageranks work before their search reuslts come up as well, or is this just a stupid way of trying to deflect blame back onto Google even though they're doing nothing wrong.
The fault lies with the idiots who don't like truthful results, not the people providing the algorithm.
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Re: Re: Re: Re: So Google isn't responsible
Just because one has a hammer and crowbar that does not automatically make one a burgler nor does it make one a carpenter.
The software works as designed.
Is Google responsible for the design of its software or not?
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It is highly unlikely that his name is unique, so how is the suggestion defamation?
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There is no moral issue. Google's algorithm works exactly the same no matter what the input is. If someone decided to use a blender to prepare a soup made from poisonous mushrooms instead of a nice healthy soup, the manufacturer of the blender is not responsible for the output being poisonous. The issue is with the content being input, which are not their responsibility or creation.
Clear?
"Is Google responsible for the design of its software or not?"
Yes. It's design is to take input from user searches and return the most likely matches based on the word you're typing. It's not Google's fault that one of these results offended your cowardly tiny little mind because users were inserting those terms. The algorithm worked exactly the same way, and Google didn't change the result to offend you.
Clear?
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Re: Re: Re: So Google isn't responsible
Took me 2 seconds to find. Notice that they do stop autocomplete from functioning on specific categories but this has to be included as exception. And it still doesn't mean people don't search for it.
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Re: Re: Re: So Google isn't responsible
> page that they explain this, preferable before
> the results come up.
Nowhere. They don't explain that the sun rises in the east, either, or that water is wet.
Some things are presumed not to need explanation for anyone who is a rational breathing adult human.
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Re: So Google isn't responsible
Right?
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Shoot the messenger
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Just turn it off
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Re: Just turn it off
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Re: Just turn it off
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Autocomplete is when the text box you're entering text in to automatically fills in words for you.
Instant is when Google automatically starts bringing back search results before you're done typing them. The two work together (Instant returns results based on autocomplete), but they're two different things.
I have turned off Instant (because it basically doesn't work anyway), but I still get automatic completion in the search box.
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Re: Re: Re: Re: Re: Just turn it off
A Google search suggests that there's no longer a specific option to turn of the autocomplete itself. The workaround is to use the following URL to search: https://www.google.com/webhp?complete=0. Bookmark that instead of google.com and autocomplete is disabled. I tested and it works for me. I would be nice if they supplied the option to turn off in settings again, but this is a painless way to get the same results.
But, seriously, this is information I found within a minute by using the very tool you're complaining about. That's less work than you put into complaining in the first place.
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Re: Re: Re: Re: Re: Re: Just turn it off
I know there are various hacks to turn it off. That was never the point.
The point is that it's a buggy, unreliable feature that Google does not have a clear way to disable.
I guess I'm turning in to an old grouch: I appreciate the little UI tricks that Google is adding to the search page, but those also destroy the simple elegance of what Google is.
It's kind of like lowering, chopping, and adding ground effects to a 1955 Chevy... there are certain things that were better before they were "fixed."
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Re: Just turn it off
You can turn it off in google preferences -- but you have to have a google account to do this, so that doesn't really count.
What I do is use NoScript, and prevent google scripts from running. Works like a charm.
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This is laughably poor apologism.
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1) The many people who search for that particular combination of words
2) The person who allegedly really slandered the guy
Take your pick.
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In the words of a brilliant scholar: "Shit goes in, shit comes out; the math gives no shits."
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If you're going to advocate censorship, you should have some really solid reason to do so. Some major harm or something. At least something more than being insulted.
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You're literally asking why Google doesn't break it's perfectly working system because someone doesn't like the results. Do you also attack Sony because you saw something on a TV channel you didn't like, since Sony's device was the one that displayed it?
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Shooting the messenger is idiotic, and it does nothing to stop defamation - since the "defamation" was happening before any algorithm caught it, and will almost certainly be visible afterwards. Hiding the result from Google's algorithms does nothing to stop what's being said, and such ridiculous, ineffective censorship isn't really something they should be getting involved in.
Suing over that is like suing the owner of a building because you can see some offensive graffiti on their wall, and forcing them to hire people with paintbrushes in case someone does it again. Why not sue the graffiti artists?
Also, isn't intent a factor in defamation? How can an algorithm have intent?
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There is no defamation there.
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Insisting that links make you liable is bullshit and has already been covered in the case of Jon Newton vs. Wayne Crooke.
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Thanks for playing now go back to the dumb land, will you?
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(Read The Fucking Article).
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Alright, lets run with your assertion that Google is responsible. So what? Why should providing accurate, factual results that show the most common searches associated with particular terms be a punishable offense? What exactly are you you complaining about?
"This is laughably poor apologism."
Well nobody here is apologising for Google because they haven't done anything wrong, so I guess you're right about that.
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Google is responsible for showing what's actually out there on the internet.
If reality makes you look bad, that's not Google's fault.
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Two can play the game. And guess who just won? ;)
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It's about what can be fobbed off to an easy target they can sue later for failing, not about what's possible or logical.
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The algorithm that Google is using is a tool. In and of itself it is a piece of code used to take input from users in a given region(google.com, google.cn, etc...) who are searching for subjects and then present this information back to other users who start a search that matches previous searches.
It is not Google's responsibility to nanny the users of the world and their search topics. They are simply aggregating them and presenting this information back to other users who search for similar topics.
If you put flour, milk, sugar, yeast, etc...into a blender you get dough. You cannot change this output unless you change the input(i.e. the ingredients). Output is dependent on the input. It is really simple. Hell, I have met 3yr old children who understand this concept better than you do.
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How all this all works
http://searchengineland.com/how-google-instant-autocomplete-suggestions-work-62592
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1) His name really is quite unique
2) The search results result from that query referred unambiguously to him (in which case, why not go after those pages instead of Google?)
3) The "statement" he claims is defamatory is, in fact, true and he recognizes it (in which case, it's not defamatory in the US.)
4) His egotism knows no bounds
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Add 3A) Someone else with the same name committed the crime, and the potential results do not refer to him.
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How did this get into the court system?
1) Google is only programmed to return results from other websites and
2) Like the article said, Google doesn't have data centers in Japan, so the Japanese court has no jurisdiction.
But, as usual, it's easier to blame and sue the delivery system instead of the content creator. Plus, it's far easier (though completely wrong) to sue a company with big pockets like Google than to find the guy who posted the original slanderous documents and tell him to remove them.
This case sounds like the myriad of cases where people try to sue their local TV station over content in a network TV show they don't like. Again, it's easier to sue the local TV station than the producers and directors of the TV show.
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a simple fix
i mean honestly, with the number of people i have seen say they use noscript to block auto complete, rather then just disabling it on google....
honestly, google should just disable it by default, then make you click threw a few warning windows when you want to enable it for your account, the windows could explain how it works and require you to click "i understand" even if you dont read it.....
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