Not sure why the term "confused customers" is tossed around in these updates.
I think customers understand that some places have exclusive contracts or some items are not available everywhere. I don't go to Wal-Mart to buy AlienWare laptops etc.
Not saying it's a smart move; but I don't think consumers will be confused or distressed over it.
Is that only on ticket sales? Theaters make their money on concessions. So at 0% of tickets sales on the first week is still a bad move for the theater.
Still, let them boycott and go out of business, maybe it will encourage getting rid of release windows even faster.
The issues with IT inefficiency generally comes in two flavors:
Tactics without Strategy
Strategy without Tactics
Unless you have a plan to overcome whichever problem applies to your company, in-sourcing or out-sourcing doesn't matter.
People who claim that outsourcing can never work and is always more effective are basically saying that they can't manage vendors. It's the execution that's the issue.
Some organizations are better at the execution than others and that plays in the CBA.
In other cases, corporate IT has become so large, opaque, entrenched with fiefdoms that outsourcing is the fastest way to break up the old empires and remove the entrenched people who will only slow down rapid changes.
Other arguments against outsourcing lack perspective. I'm sure we've all seen poor corporate help desk who think they have the monopoly on their services. They don't realize that they have to compete to satisfy their users otherwise someone will start looking at their costs and what they provide. There are certainly cases where IT departments has put themselves out of a job for not being competitive.
These perspectives come mainly from very large corporations with large IT shops.
Being in corporate IT for 10+ years I agree with a lot of thoughts already presented. When I read Techdirt and read about the sense of "entitlement" - I always think of corporate IT. Specifically companies that have been profitable and haven't had to restructure yet. You'd think that after the dot.com busts that this would have already been crushed. But, this doesnt seem to be the case in a lot of places.
One of miseries some have in working in IT is that the feifdoms getting destroyed and easy rides being shut down. Yes, there will be a lot of people who have examples of Help Desks that are awesome. But, there are still help desks out there that can take a week to get back to you and think this is a fine level of service. Once budget factors start forcing people to outsource, they suddenly have to learn that they aren't competitive on a service or price level. A lot of times they blame the consultants coming for working for pennies and claiming they can never offer the same service; as if their present level of service was good.
Richard, if you have two tables in a shopping mall, and one says "free soda here" and the other days "Soda, $1.29", which one do you think has the line up?
Next time you're waiting at an airport look at how many people are buying bottle water vs stopping and drinking the free water from the fountain.
"nope, the other 9 love the music, they are just smart enough not to pay for it. They have already figured out that the value of the music is higher than what they are paying as the market price, which is zero."
So you're an idiot if you buy the product and a thief if you don't. Great consumer options in the music marketplace...
Again, I think you are wrong here. I think the music (and movie) industries are looking at all possiblities, but are focusing on the sales mediums that are actually making money.
I would agree with the above sentance if you change "are actually making money" to "were actually making money."
no simple way for an artist to support themselves as an artist
Oh, they need a simple way. When did anyone get an entitlement to simply making money doing whatever they wanted (musician, painters, horse manure shoveler)?
Aside from that point, when was it ever simple for most artists to make money and support themselves with music? Haven't artists always had day jobs? Isn't the struggling, starving artist an archetype?
It is sad to think that all of music will no longer be about making music
Interesting comment. Haven't 'true fans' been bitching about artists "selling out" forever? When did we cross this magical line of making music for the sake of making music? And if that was the case, why are people always bitching about money and not the quality of music the industry is producing?
I value the music way more than I value the trinkets
It seems the market does not value music at the same level you do.
as the rights holder is deciding what is out there, not the viewers themselves.
And this is the attitude that is wrong. You can't force people to something int he format the rights holders want and the consumer doesn't prefer. You'd be better off figuring out how to get it into the format and timing they want.
I'm not sure of any business model that can willfully ignore consumer demand and I have little sympathy for such businesses complaining they can't make a good profit.
On the post: DirecTV Pays Studios To Help Confuse Customers Further
I think customers understand that some places have exclusive contracts or some items are not available everywhere. I don't go to Wal-Mart to buy AlienWare laptops etc.
Not saying it's a smart move; but I don't think consumers will be confused or distressed over it.
On the post: Odeon Cinemas Admit The Experience At Their Theaters Is So Bad It Can't Compete With Your Home Theater
Re: Movie Returns...
Still, let them boycott and go out of business, maybe it will encourage getting rid of release windows even faster.
On the post: Pendulum Swings Back: Insource Your IT To Save Money
Tactics without Strategy
Strategy without Tactics
Unless you have a plan to overcome whichever problem applies to your company, in-sourcing or out-sourcing doesn't matter.
People who claim that outsourcing can never work and is always more effective are basically saying that they can't manage vendors. It's the execution that's the issue.
Some organizations are better at the execution than others and that plays in the CBA.
In other cases, corporate IT has become so large, opaque, entrenched with fiefdoms that outsourcing is the fastest way to break up the old empires and remove the entrenched people who will only slow down rapid changes.
Other arguments against outsourcing lack perspective. I'm sure we've all seen poor corporate help desk who think they have the monopoly on their services. They don't realize that they have to compete to satisfy their users otherwise someone will start looking at their costs and what they provide. There are certainly cases where IT departments has put themselves out of a job for not being competitive.
These perspectives come mainly from very large corporations with large IT shops.
On the post: Do IT People Hate Their Jobs?
One of miseries some have in working in IT is that the feifdoms getting destroyed and easy rides being shut down. Yes, there will be a lot of people who have examples of Help Desks that are awesome. But, there are still help desks out there that can take a week to get back to you and think this is a fine level of service. Once budget factors start forcing people to outsource, they suddenly have to learn that they aren't competitive on a service or price level. A lot of times they blame the consultants coming for working for pennies and claiming they can never offer the same service; as if their present level of service was good.
On the post: Developer Seems To Think Trademark On 'Army Builder' Means No One Can Use It In Conversation
On the post: Developer Seems To Think Trademark On 'Army Builder' Means No One Can Use It In Conversation
On the post: Blockbuster Blames 'Piracy' Rather Than Bad Strategy For Bankruptcy In Portugal
On the post: Movie Star Claims Heathrow Airport Staff Printed Out, Circulated, His Naked Body Images
Classic.
On the post: Duh: Raise Music Prices To $1.29/Song; Music Sales Growth Slows
Re: Re: Re: Re: Get a clue
Next time you're waiting at an airport look at how many people are buying bottle water vs stopping and drinking the free water from the fountain.
On the post: Some More Data On How CwF + RtB Is Working In The Music Space
Re: Re: Re:
So you're an idiot if you buy the product and a thief if you don't. Great consumer options in the music marketplace...
On the post: USPTO Rejects Submission Because It Was Faxed 'Upside Down'
Re: Re: Re: Alternative Transmission
To be fair "Tuna" could also refer to Bill Parcells and I wouldnt want it implied that I ate him with some mayo for lunch.
Besides, you guys have the metric system up there and don't have the "180 degree rotate" vs "upside down" issue.
On the post: USPTO Rejects Submission Because It Was Faxed 'Upside Down'
On the post: Yes, If You Don't Do Anything, You Shouldn't Expect People To Just Give You Money
Re: Re: Re: Re: RtB
I would agree with the above sentance if you change "are actually making money" to "were actually making money."
On the post: Yes, If You Don't Do Anything, You Shouldn't Expect People To Just Give You Money
Re: Re: Re: Re: Re:
Oh, they need a simple way. When did anyone get an entitlement to simply making money doing whatever they wanted (musician, painters, horse manure shoveler)?
Aside from that point, when was it ever simple for most artists to make money and support themselves with music? Haven't artists always had day jobs? Isn't the struggling, starving artist an archetype?
On the post: Yes, If You Don't Do Anything, You Shouldn't Expect People To Just Give You Money
Re: Re: Re:
Interesting comment. Haven't 'true fans' been bitching about artists "selling out" forever? When did we cross this magical line of making music for the sake of making music? And if that was the case, why are people always bitching about money and not the quality of music the industry is producing?
I value the music way more than I value the trinkets
It seems the market does not value music at the same level you do.
On the post: Of Course Most Content Shared On BitTorrent Infringes; But That's Meaningless
Re: Re: Re:
On the post: Distributor Claims Microsoft Terminated Partnership After Reps Refused To Take Part In Sex/Drug Party
On the post: Netflix Exec Claims That Delaying Movie Rentals For A Month Benefits Customers
Let the money flow in!
On the post: Libraries Cost Publishers $100 Billion Per Year! Ban Them!
What more needs to be said?
On the post: Warner Bros. Gets Netflix To Delay Movies; You Don't Save Your Business By Pissing Off Your Customers
"With the Long Wait status, I never got my new releases within 28 days anyway. So more streaming is great. Good move!"
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