DRM-Plus, Or How Eidos Is Treating Anyone With A Jail-Broken iPad Like A Criminal

from the everyone's-a-pirate dept

Fri, Jul 12th 2013 6:14am — Timothy Geigner

You know the DRM story already. Game publisher creates game, has everything needed to release it, then slaps on some annoying digital rights mechanism. Often times the DRM is pointless, getting cracked quickly, all while either annoying customers or creating major headaches. When it works perfectly, anyone who pirated the game will either be unable to play it at all (pending a crack), or they'll be subject to more creative annoyances, my favorite still being Ubisoft's vuvuzelas. All in all, DRM is futility in motion. But at least it's usually an honest attempt to punish software pirates.

That's why we may have to come up with a new term, like DRM-Plus, for what Eidos has done with their latest Deus Ex game. Released for iOS, the game works exactly as described...unless you've jail-broken your iPad or iPhone, in which case you can't fire the guns within the game.

Encountered by Redditor KipEnyan and verified by several user reviews in the app store, jailbroken players starting up the first mobile installment of the Deus Ex series are treated to a few cutscenes and a movement tutorial before running into the message above. It comes up during the game's shooting tutorial, and while one would assume players could still stealth through the game, I'm not sure they can progress beyond that point without tranquilizing those guards.

Mind you, this isn't pirates running into this issue. While I am sure there are some shady players attempting to get The Fall to run on their jailbroken iPads and iPhones, there are plenty of honest folks who dropped $6.99 on the game, only to have it treat them like pirates.

Worse yet, customers (customers!) have been indicating that there is absolutely zero warning that the game won't function within the listing in the app store. In other words, people plunked down their money for the game, intending to play it on their iDevice, which is perfectly legally jail-broken, only to find out that Eidos has capriciously decided that their devices indicate they're pirates.

Very, very few publishers do this. Why? Because it is probably the best indication that a company has attained peak levels of dick-ish-ness this side of owning a Hummer H2. Sorry, Eidos, but not only is jail-breaking an iPad legal, it's a growing trend. To go out of your way to piss these people off is an incredibly efficient way to mount enough ill will to torpedo what sounds like an otherwise amazing game.

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Filed Under: drm, ios, ipads, jailbreaking
Companies: eidos

67 Comments

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Ninja (profile), 12 Jul 2013 @ 4:32am

Amusingly there's a very easy solution for this issue: piracy. Thus we arrived at that "lol" moment where a tool designed to stop piracy actually promotes it among the paying customers. Hilarious ;)
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- ChurchHatesTucker (profile), 12 Jul 2013 @ 6:24am
  
  Re:
  Yeah, I understand there's already a patch for the pirated version.
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- Wally (profile), 12 Jul 2013 @ 6:37am
  
  Re:
  Problem is that the DRM also appears for cracked versions of the game and not just unlocked iPads.
  
  No form of DRM like this is good.
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  - PaulT (profile), 12 Jul 2013 @ 6:47am
    
    Re: Re:
    ...until the cracked version is patched and then yet again the pirates have a better version of the game than any legal purchaser.
    
    "No form of DRM like this is good."
    
    I agree, although the words "like this" are redundant.
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Guardian, 12 Jul 2013 @ 6:24am

i have an android
naaaaa naa naa na na
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- ChurchHatesTucker (profile), 12 Jul 2013 @ 7:06am
  
  Re: i have an android
  It's not out for Android. Which I suppose is the ultimate DRM.
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  - Ninja (profile), 12 Jul 2013 @ 7:07am
    
    Re: Re: i have an android
    Not out for my system? I'll go without, thank you.
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    - Wally (profile), 13 Jul 2013 @ 5:51am
      
      Re: Re: Re: i have an android
      Trust me....the DRM isn't worth it.
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  - Anonymous Coward, 12 Jul 2013 @ 7:36am
    
    Re: Re: i have an android
    It's the only DRM that actually works. Also sets paying customers to zero but you have to be willing to loose some paying customers or the pirates win.
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    - Anonymous Coward, 12 Jul 2013 @ 8:30am
      
      Re: Re: Re: i have an android
      Well if you have no customers due to excessive DRM you will go out of business, and their will be no more problems of piracy.
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      - jjmsan (profile), 12 Jul 2013 @ 9:11am
        
        Re: Re: Re: Re: i have an android
        See DRM works! Zero piracy.
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    - Bergman (profile), 13 Jul 2013 @ 1:10am
      
      Re: Re: Re: i have an android
      If your metric on how much your game is being pirated is how far below predicted profits the game is, then the pirates win no matter what you do.
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  - Miff (profile), 12 Jul 2013 @ 8:03am
    
    Re: Re: i have an android
    Eh I've seen apps refuse to run on Android if it's rooted, which is a problem for custom firmwares that can't ever not be rooted.
    
    Heck, even certain vendors' software (at least Samsung and T-Mobile did this) will do anything between refuse to run and intentionally brick the device if it even detects rooting.
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pegr, 12 Jul 2013 @ 6:27am

And another you may not know
Time Warner's IOS app for video playback for cable subscribers will not work on a jailbroken iPad either. In fact, that's been true for quite some time.

But in the tit-for-tat game of DRM vs. hackers, the hackers always seem to be at least one step ahead.
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Anonymous Coward, 12 Jul 2013 @ 6:36am

so why not try one or both of these choices? dont buy it (getting money back if already bought because as far as a user is concerned, the game is broken, not functioning correctly) and/or suing Eidos for taking money under false pretences, or suing for deformation of character, something similar that will bring what is happening out to the general public, making Eidos look exactly as they are, complete twats!
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- jjmsan (profile), 12 Jul 2013 @ 9:13am
  
  Re:
  TOS are "No Refunds" and arbitration for any disputes. Both of which you agree to by buying the game.
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  - John Fenderson (profile), 12 Jul 2013 @ 10:10am
    
    Re: Re:
    IANAL, but I wonder if you be able to make the case that since you never got the goods (a functioning game), the TOS are irrelevant as the contractual deal was never completed, so you can sue in small claims court.
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    - Bergman (profile), 13 Jul 2013 @ 1:12am
      
      Re: Re: Re:
      This. You can't just create a contractual obligation by shining a flashlight beam on someone. A t-shirt that says "by reading the front of my shirt you agree to be bound by the contract on the back." has no legal force to it.
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  - Lurker Keith, 14 Jul 2013 @ 4:17am
    
    Re: Re:
    There is something either in the law or otherwise understood & enforced by the Legal System called an Implied Warranty, in this case, specifically a Warranty of Merchantability (translated out of Legalese: "it is fit to be sold"/ the maker promises it works).
    
    Basically, for this case, if you buy something new, it is supposed to work in a certain way. For shooting games, you should be able to shoot. This game does not work as it should on certain devices.
    
    Some States or Local Governments make it non-enforceable, if not illegal, to disclaim the understanding that it will work as it is supposed to. This is why most, if not all, disclaimers/ warranties that try to limit your rights state that you may have more rights or that some of the restrictions may not apply depending on where you live.
    
    By this reasoning, all DRM that renders software to not behave as it is expected to is illegal in those places that make disclaiming the implied warranty non-enforceable. Especially since DRM is an intention crippling of the product.
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    - Lurker Keith, 14 Jul 2013 @ 4:19am
      
      Re: Re: Re:
      Grrr...
      
      intentional crippling*
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Anonymous Coward, 12 Jul 2013 @ 6:36am

This reminds me of the time all my PC games stopped working because I logged on with an administrators account. I mean, why would any none-pirate, none-lying dirty scumbag thief ever need unrelated administrative powers for one of their own devices?
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- Wally (profile), 12 Jul 2013 @ 6:38am
  
  Re:
  Oh yeah...I remember Rogue Squadron 3D doing that!
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Anonymous Coward, 12 Jul 2013 @ 6:41am

Did Apple have a hand in this, starting a trend to reduce the value of jail broken devices?
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- Wally (profile), 12 Jul 2013 @ 6:48am
  
  Re:
  Well yes and no. Jail broken iPads are still supported by Apple. Funny thing is, the DRM seems to also pick on unlocked devices and wifi onlu devices as well....I checked with mine and my wife's iPads.
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Wally (profile), 12 Jul 2013 @ 6:45am

It could be worse...
Admittedly it could be much much worse. One of the many reasons the Apple Lisa was a commercial failure is that once you inserted a floppy disk into the drive...that disk was tied to that specific computer...even for backups.

Timothy Geiger, I know of one other game that had DRM similar to this one from Eiods....Knights of The Old Republic II: The Sith Lords DRM prevented the game from loading old games from the main menu if the Disc was under spun by the DVD-ROM Drive.
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- Anonymous Coward, 12 Jul 2013 @ 7:18am
  
  Re: It could be worse...
  "once you inserted a floppy disk into the drive...that disk was tied to that specific computer...even for backups."
  
  Are you sure? I know the Lisa (depending on the model) used unusual proprietary floppy media, but Ive never heard of disks actually being locked to a specific computer.
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  - cpt kangarooski, 12 Jul 2013 @ 9:17am
    
    Re: Re: It could be worse...
    No, he's right. In addition to using a bizarre and lousy floppy disk design -- the Twiggy -- it also had an anti piracy measure. All the Lisas had a unique hardware serial number which it would write to install disks to prevent software from being installed on multiple machines.
    
    Luckily even though the Twiggy was originally going to be used on the Mac as well (there are photos of a prototype equipped with one floating around somewhere), they eventually went with the far superior Sony 3.5 400kB disks instead and seem to have lost this 'feature' along the way.
    
    Apple has an ancient document describing this: http://support.apple.com/kb/TA31513
    
    There is a way to remove the serial after it's been written to disk as I recall, but not having ever used a Lisa, I don't recall the particular way to do it. Later models of Lisa moved to Sony 3.5" disks; I don't remember if this was maintained. My guess is probably yes if you used the Lisa OS, probably no if you used the Mac OS (which was ported to the Lisa eventually).
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    - Anonymous Coward, 12 Jul 2013 @ 10:19am
      
      Re: Re: Re: It could be worse...
      Ok, I get it now, it applied to software installation disks, but not ALL disks. Never knew that... Lisa was made almost 10 years before I was born though, so that's probably why...
      
      What a d*ck move by apple...
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    - s7, 12 Jul 2013 @ 12:35pm
      
      Re: Re: Re: It could be worse...
      Mac prototype with 5-1/4" floppy
      
      http://www.engadget.com/2012/04/11/apple-macintosh-128k-with-twiggy-floppy-drive/
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      - cpt kangarooski, 12 Jul 2013 @ 3:05pm
        
        Re: Re: Re: Re: It could be worse...
        Yep, that's the one. And I swear one of those was in the original Mac 128k manual, albiet at such an oblique angle that it's almost impossible to tell. A true rarity, it belongs in a museum!
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        Wally (profile), 13 Jul 2013 @ 4:32am
        
        Re: Re: Re: Re: Re: It could be worse...
        The Twiggy was on the prototype Mac. They opted for Sony's 3.5" Diskette drive in stead.
        
        Here's more on the Lisa's quirks.
        
        http://www.macworld.com/article/2026544/the-little-known-apple-lisa-five-quirks-and-oddit ies.html
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PaulT (profile), 12 Jul 2013 @ 6:54am

"Very, very few publishers do this. Why?"

Because most companies aren't stupid enough to cripple a legitimately purchased product? I don't agree with developers intentionally crippling a game when it detects that it's been pirated, but I can see the reasoning.

Crippling a game that's legally purchased just because you don't like the platform the user has decided to run it on? Utter insanity. Not only do you piss customers off, you give them a choice - stop jailbreaking your device (which may affect a huge number of other legitimate apps and uses) or pirate the game. Guess how many people will think twice about pirating a copy of a game they've already paid for just so they can use it?
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- Internet Zen Master (profile), 12 Jul 2013 @ 9:17am
  
  Re:
  EA would like a word with you...
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- Bergman (profile), 13 Jul 2013 @ 1:15am
  
  Re:
  If you've bought a license to install and use one copy of the software on one device, but the DRM stops it from actually running, is it a license violation to install a hacked copy of the software as your one copy on one device?
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  - John Fenderson (profile), 13 Jul 2013 @ 3:32pm
    
    Re: Re:
    It wouldn't be a contract violation, but it would be piracy (assuming you downloaded the hacked version. I think you'd be OK if you hacked it yourself.)
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    - Anonymous Coward, 14 Jul 2013 @ 5:09pm
      
      Re: Re: Re:
      Actually, it wouldn't necessarily be piracy, depending on whether or not the EULA specifically states where the copy must be from for the license to apply. If it does not say that, then the license applies to pirated copies as well, meaning that you can torrent the licensed software after paying for it without it being infringement.
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Anonymous Coward, 12 Jul 2013 @ 6:57am

This is shocking news.

Eidos is still alive!?
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- Anonymous Coward, 12 Jul 2013 @ 7:54am
  
  Re:
  Where have you been? Eidos was purchased by SquareEnix and have been making games for them ever since.
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Zakida Paul (profile), 12 Jul 2013 @ 7:12am

Hey
If you are gonna be treated like a pirate, you may as well act like one ;-)
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Zac Morris, 12 Jul 2013 @ 7:13am

H2
Really? "has attained peak levels of dick-ish-ness this side of owning an H2 Hummer"

So you know the life of every H2 Hummer owner?

I'm a staunch supporter of EFF, ACLU, etc. Like Techdirt, I believe that DRM does nothing but harm paying customers while giving Company Execs a false sense of security.

I own an H2 Hummer, that I use primarily for towing and transporting a group of people when we travel. I have added several efficiency mods, including a solar array, electronics "chip", etc. It is 10yrs old and still in excellent working condition. It is actually one of the few modern vehicles that is easy to repair because there is enough engine space to get at components without having to remove the entire engine! When the engine declines in repairability then I plan to convert it to a diesel engine, and look into various biodiesel solutions. I plan to own this vehicle, easily, another 10-20 years!

Add to all of this that I work from home (no commute), have no children, and use a 60mpg motorcycle for "local travel". So even with said H2 my carbon footprint is still less than the average American.

You do nothing but show you own ignorances and reduce the effectiveness of what you're trying to communicate, when you add such blatant "comparisons" to what you believe are "universal" bad guys.
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- Anonymous Coward, 12 Jul 2013 @ 7:23am
  
  Re: H2
  It's pretty dickish to get so worked up about an offhand remark based on a common joke/stereotype.
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  - PaulT (profile), 12 Jul 2013 @ 7:25am
    
    Re: Re: H2
    Heh, that was about to be my comment. Hey, own what you want but that reaction to a jokey aside was dickish and fitting with that stereotype, even if it's for different reasons than normal.
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    - Anonymous Coward, 12 Jul 2013 @ 7:36am
      
      Re: Re: Re: H2
      In all fairness, he's probably got a bit of "straw that broke the camel's back" going on. Likely put up with similar humor too often before and as a result is a little sensitive.
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- Rich, 12 Jul 2013 @ 7:28am
  
  Re: H2
  Wow, aren't we a delicate snowflake.
  [ link to this | view in chronology ]
- Dark Helmet (profile), 12 Jul 2013 @ 7:54am
  
  Re: H2
  "Really? "has attained peak levels of dick-ish-ness this side of owning an H2 Hummer"
  
  So you know the life of every H2 Hummer owner?"
  
  Take it easy there, champ. It was just a joke...
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  - Ninja (profile), 12 Jul 2013 @ 8:11am
    
    Re: Re: H2
    I dream of a land where people will laugh of jokes even if they directly affect themselves.
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    - btrussell (profile), 13 Jul 2013 @ 5:21am
      
      Re: Re: Re: H2
      Welcome to Canada. Home of the Newfie.
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      - Wally (profile), 13 Jul 2013 @ 5:24am
        
        Re: Re: Re: Re: H2
        And the Red Green Show...you cannot forget Steve Smith :-)
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- techflaws (profile), 12 Jul 2013 @ 8:01am
  
  Re: H2
  Thanks for proving his point.
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- Amber, 12 Jul 2013 @ 11:52am
  
  Re: H2
  Hey, I resemble, er, resent that comment!
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Transmitte (profile), 12 Jul 2013 @ 7:19am

Jailbreak away..preferably far away from me
My question? Why bother with a device that you have to do this to in the first place? I know it's somewhat off topic, however, I've never understood why people want to own something they have to go to all this trouble to use how they want when there are so many other choices that are just as good if not better than apple and it's "i" devices.

Yes it sucks that the developers are pulling this and should take a bowling ball to the face for it's arrogance, but, I'll stay with android simply because I can do what i want with it and not have some company telling me what I can and cannot do with something I own(or for that matter, dealing with some shit heel of a company pulling garbage like eidos has).
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Eo Nomine, 12 Jul 2013 @ 7:30am

While I appreciate that this site will reflexively get outraged at anything intended to, this comment is simply incorrect:

"In other words, people plunked down their money for the game, intending to play it on their iDevice, which is perfectly legally jail-broken, only to find out that Eidos has capriciously decided that their devices indicate they're pirates."

Sorry, but the current exception for "jailbreaking" under the DMCA only applies to hand-sets and not to tablets, so jailbreaking a tablet actually is not necessarily legal (unless another exception applies). I would have hoped that a site that constantly rages against the DMCA might actually understand the basics of how it works...
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- Anonymous Coward, 12 Jul 2013 @ 7:39am
  
  Re:
  a tablet is just a large phone without a sim. it shouldn't matter.
  Besides even if you want to stupidly split hairs, it's a game for iOS, not just iPads but iPhones as well, so jailbreakers of iPhones are still in the right
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  - John Fenderson (profile), 12 Jul 2013 @ 10:16am
    
    Re: Re:
    a tablet is just a large phone without a sim. it shouldn't matter.
    
    But he's right. Legally, it does matter. That it doesn't make sense just points out how completely insane the anticircumvention clause is.
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- Anonymous Coward, 12 Jul 2013 @ 7:48am
  
  Re:
  It might be semi-legal in your strange country (poor assholes don't even own what you buy anymore huh?), it's 100% legal in mine (and most of the rest of the world). This DRM is being inflicted globally not just on US customers.
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- Anonymous Coward, 12 Jul 2013 @ 7:55am
  
  Re:
  When the Library of Congress creates an explicit exception it means it's a priori legal. The reverse, however, is not true. So what it really means when the Library of Congress says 'well tablets are a broad category' is that if someone were ever to be taken to court over jailbreaking an iPad they wouldn't be able to use the exception as a defense but they could avail themselves of any number of other defenses (not the least of which is arguing that the material difference between an iPad and an iPhone from a DMCA standpoint is nill).
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- PaulT (profile), 12 Jul 2013 @ 7:55am
  
  Re:
  The fact that jailbreaking the same OS on different devices has varying legality depending on the device it's installed on only illustrates how broken the system is.
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  - Anonymous Coward, 12 Jul 2013 @ 10:41am
    
    Re: Re:
    You jailbroke iOS? Ok no big deal. Wait, you jailbroke and THE SCREEN HAD MORE THAN A 5" DIAGONAL! TERRIBLE DAMAGES! SUE! SUE! SUE!
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- G Thompson (profile), 12 Jul 2013 @ 11:27am
  
  Re:
  You do realise that in the other countries of which the USA is not part of this action by Eidos and Apple themselves under numerous Trade laws and/or Consumer Acts is actually unlawful, illegal or in some cases both!
  
  Selling something to someone that you know does not work as advertised is classified as milsleading at best fraud at worst.
  
  Oh and Most of those places jail breaking ANY Apple product is highly LEGAL!
  
  I know for a fact that Apple are about to find themselves in a deep and hugely expensive (the fines because astronomical) legal problems due to this (and Eidos as well) within Australia. Where our laws are actually about protecting the consumer against shysters and fraudsters like Eidos and Apple are showing themselves to be in this matter.
  
  The EU, and New Zealand, etc wont be far behind
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Anonymous Coward, 12 Jul 2013 @ 7:49am

DRM Digital RENTAL Media!

You will NEVER own what you pay for DRM laden software.
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- John Fenderson (profile), 12 Jul 2013 @ 10:17am
  
  Re:
  You do once you strip out the DRM.
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Guy From V, 12 Jul 2013 @ 7:59am

Slater? Screech? Jesse?
I saw the post by "Zac Morris" and the following post say something about "Lisa" and I thought there had to be some Bayside High shenanigans going on here.
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Anonymous Coward, 12 Jul 2013 @ 10:44am

I'm pretty sure this opens up Eidos Interactive to wire-fraud charges, though I'm not 100%. I mean, paying for an item that you cannot use for its function without an in-person access is probably the definition of wire fraud.
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btr1701 (profile), 12 Jul 2013 @ 10:57am

iPads
Will it run on a wifi-only iPad? Mine has no jail to broken out of because it doesn't have cellular internet acccess.
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- PaulT (profile), 13 Jul 2013 @ 1:26am
  
  Re: iPads
  You're confusing jailbreaking and unlocking. Unlocking is where you remove the carrier restriction, so that naturally only affects phones & 3G devices. Jailbreaking is where you remove Apple's restriction to only install pre-approved apps downloaded through their app store. You can still jailbreak your iPad, but if you haven't done so you should be safe - from the above description at least.
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  - Wally (profile), 13 Jul 2013 @ 4:42am
    
    Re: Re: iPads
    I have an unlocked wifi only iPad...the DRM still affects my legitimate copy if the game.
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Anonymous Coward, 15 Jul 2013 @ 3:33pm

i'm so sick of all this drm. f you!
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